Your mission<br>                <div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><ul><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Ensure that photovoltaic power plants consistently meet the agreed service and operational performance targets in line with defined SLAs</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Review service reports and related documentation in a timely manner and distribute them to relevant stakeholders</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Ensure adherence to maintenance schedules in line with SLA requirements and coordinate implementation with subcontractors and the Team Leader Field Services</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Monitor critical accounts to ensure prompt and effective issue resolution</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Coordinate daily operational activities and oversee the timely resolution of outstanding site-related issues</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Collaborate with subcontractors and the Team Leader Field Services to resolve escalated customer issues</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Communicate asset-related issues to internal Greencells teams to enable escalation to manufacturers, and support all involved parties throughout the process</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Support root cause analysis activities to identify and resolve performance-related issues</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Conduct due diligence on technicians to ensure a consistently high level of service delivery</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Ensure that all required documentation (LV/HV RAMS, LOTO procedures) is received, validated, and shared with relevant stakeholders</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Support the resolution of escalated customer concerns, including product-related issues and invoice disputes</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Provide guidance and support for operational processes within the control and monitoring room</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Select, coordinate, and monitor subcontractors, acting as a key interface between subcontractors, owners, and third parties</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Support handover processes, ensuring smooth transition into operations</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Provide guidance to ensure compliance with applicable UK standards and regulatory requirements</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Monitor, report, and contribute to the continuous improvement of KPIs</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Maintain readiness to travel and visit operational sites as required</li></ul></div>            Your profile<br>                <div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><ul><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Degree in Engineering (e.g. electrical, electromechanical, mechanical, civil engineering, or a comparable field)</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Ability to read and interpret technical documentation, including single-line diagrams (SLDs), installation specifications, and test reports</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Valid driver’s license (Category B)</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Solid knowledge of Microsoft Office applications (especially Excel and Word)</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Basic understanding of IT systems and network structures is considered an advantage</li></ul></div>            What we offer<br>                <ul><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Independent work within a dedicated team</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Employment in a growing, international company with a startup mentality</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Open and friendly working atmosphere</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;"><span style="border:0px solid;margin:0px;"> </span>Company sports program (7Card)</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Meal vouchers</li><li style="font-family:Arial , Helvetica , sans-serif;font-size:15px;">Allianz Tiriac medical insurance</li></ul>            

<p>The Greencells Group is a company specializing in the development, financing and construction of solar power plants worldwide. Headquartered in Saarbr&uuml;cken, Germany, it is one of the largest solar groups in Europe. The company offers turnkey solutions for solar power plants, including design, development, financing, procurement, installation and commissioning of solar systems.</p>
<p>Greencells has built a broad portfolio of solar power plants operating in different regions of the world. The company operates in the European, Asian, African and American markets and has several projects in various stages of development and implementation.</p>
<p>Greencells Group is also active in the research and development of solar technology and is constantly working to improve the efficiency and performance of solar systems. The company has a strong commitment to sustainability and the promotion of renewable energy and is committed to creating a cleaner and greener future.</p>

Field Services Officer (m/f/d)

Your mission<br />                <div><ul><li>Ensure that photovoltaic power plants consistently meet the agreed service and operational performance targets in line with defined SLAs</li><li>Review service reports and related documentation in a timely manner and distribute them to relevant stakeholders</li><li>Ensure adherence to maintenance schedules in line with SLA requirements and coordinate implementation with subcontractors and the Team Leader Field Services</li><li>Monitor critical accounts to ensure prompt and effective issue resolution</li><li>Coordinate daily operational activities and oversee the timely resolution of outstanding site-related issues</li><li>Collaborate with subcontractors and the Team Leader Field Services to resolve escalated customer issues</li><li>Communicate asset-related issues to internal Greencells teams to enable escalation to manufacturers, and support all involved parties throughout the process</li><li>Support root cause analysis activities to identify and resolve performance-related issues</li><li>Conduct due diligence on technicians to ensure a consistently high level of service delivery</li><li>Ensure that all required documentation (LV/HV RAMS, LOTO procedures) is received, validated, and shared with relevant stakeholders</li><li>Support the resolution of escalated customer concerns, including product-related issues and invoice disputes</li><li>Provide guidance and support for operational processes within the control and monitoring room</li><li>Select, coordinate, and monitor subcontractors, acting as a key interface between subcontractors, owners, and third parties</li><li>Support handover processes, ensuring smooth transition into operations</li><li>Provide guidance to ensure compliance with applicable UK standards and regulatory requirements</li><li>Monitor, report, and contribute to the continuous improvement of KPIs</li><li>Maintain readiness to travel and visit operational sites as required</li></ul></div>            Your profile<br />                <div><ul><li>Degree in Engineering (e.g. electrical, electromechanical, mechanical, civil engineering, or a comparable field)</li><li>Ability to read and interpret technical documentation, including single-line diagrams (SLDs), installation specifications, and test reports</li><li>Valid driver’s license (Category B)</li><li>Solid knowledge of Microsoft Office applications (especially Excel and Word)</li><li>Basic understanding of IT systems and network structures is considered an advantage</li></ul></div>            What we offer<br />                <ul><li>Independent work within a dedicated team</li><li>Employment in a growing, international company with a startup mentality</li><li>Open and friendly working atmosphere</li><li><span> </span>Company sports program (7Card)</li><li>Meal vouchers</li><li>Allianz Tiriac medical insurance</li></ul>            

Field Services Officer (m/f/d)

About the Job

About the Company

Greencells Group

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