<div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>Tasks &amp; Responsibilities:</b></p><ul><li><p>Provide technical support for Solar customer base in the Oceania region.</p></li><li><p>Documentation of support cases with customers according to international standards.</p></li><li><p>Follow the defined communications channels and support processes.</p></li><li><p>Collaborate on the continued improvement of products, processes, and tools by actively providing feedback.</p></li><li><p>Coordinate, complete and document support related services in agreement with management.</p></li><li><p>Proactively collaborate in the achievement of defined support goals and continued improvement of customer service.</p></li></ul><p>The following additional tasks could arise:</p><ul><li><p>Participation in national and international projects (e.g. CRM, Contact Center, SOS)</p></li><li><p>Participation in internal training events.</p></li><li><p>Support in the integration and development of new employees and internal educational programs.</p></li></ul><p><b>Skills &amp; Requirements:</b></p><ul><li><p>Engineering graduates in Electrical/ Electronics with minimum 3 – 5 years of relevant experience in the solar industry.</p></li><li><p>Specific experience of international companies, technical customer support is desirable.</p></li><li><p>Fluent English skills (spoken and written) are required for daily communication with international colleagues and customers.</p></li><li><p>Willing to work in early morning shifts.</p></li></ul><div><div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:inherit;"></p><p style="text-align:inherit;"></p><p>Are you ready for Fronius? Apply online now and become part of the Fronius family!</p>

<p>We are Fronius, an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with our partners, customers and more than 8,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow. Whether it's efficient solar power, smart ways to charge batteries or the perfect welding seam, our products last for generations.</p>
<p>Our inverters, welding systems and battery charging systems are in demand worldwide, which is why we are now represented in more than 60 countries on five continents. This enables us to provide optimum support and service to our customers around the globe.</p>
<p>Our common goal: to convert and control energy efficiently and intelligently.</p>
<p>We are proud of our very special corporate culture: our Fronius spirit, our sense of unity, is always present. Whether as an employee in our production, development or in our office areas, whether in daily business or at events like the big summer party or our end-of-year celebration: We are all part of the community. We are Fronius.</p>

Technical Support Engineer

<div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>Tasks &amp; Responsibilities:</b></p><ul><li><p>Provide technical support for Solar customer base in the Oceania region.</p></li><li><p>Documentation of support cases with customers according to international standards.</p></li><li><p>Follow the defined communications channels and support processes.</p></li><li><p>Collaborate on the continued improvement of products, processes, and tools by actively providing feedback.</p></li><li><p>Coordinate, complete and document support related services in agreement with management.</p></li><li><p>Proactively collaborate in the achievement of defined support goals and continued improvement of customer service.</p></li></ul><p>The following additional tasks could arise:</p><ul><li><p>Participation in national and international projects (e.g. CRM, Contact Center, SOS)</p></li><li><p>Participation in internal training events.</p></li><li><p>Support in the integration and development of new employees and internal educational programs.</p></li></ul><p><b>Skills &amp; Requirements:</b></p><ul><li><p>Engineering graduates in Electrical/ Electronics with minimum 3 – 5 years of relevant experience in the solar industry.</p></li><li><p>Specific experience of international companies, technical customer support is desirable.</p></li><li><p>Fluent English skills (spoken and written) are required for daily communication with international colleagues and customers.</p></li><li><p>Willing to work in early morning shifts.</p></li></ul><div><div></div></div></div></div></div></div></div></div></div></div></div><p></p><p></p><p>Are you ready for Fronius? Apply online now and become part of the Fronius family!</p>

Technical Support Engineer

About the Job

About the Company

Fronius

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