Your mission The IONITY Operations team is looking to hire a Field Service Engineer (f/m/x) - Germany, to provide diagnostic and technical support during the servicing of our High-Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: South-West Germany.     Responsibilities: <ul><li>Provide technical support in order to minimize system downtime.</li><li>Onsite root cause analysis, service, repair and maintenance actions.</li><li>Ordering and handling of spare parts for our HPC stations.</li><li>Debug systems and perform remote diagnostics on field failures by reviewing data logged.</li><li>Support in developing processes, documentation and diagnostic knowledge for standard service actions.</li><li>Recognize trends and patterns in field failures and feedback to the central team to drive improvements.</li><li>Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.</li></ul> Your profile <ul><li>We are seeking a professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC). Additional certifications in Environmental, Health, and Safety are highly desirable.</li><li>High Voltage Certification is a plus.</li><li>Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment.</li><li>Technical degree in Electrics or a related field.</li><li>Proficient in reading and interpreting mechanical drawings and electrical schematics.</li><li>Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices.</li><li>Familiarity with common workplace and database software, particularly MS Office.</li><li>Strong organizational and documentation abilities.</li><li>Excellent written and oral communication skills in English and German; additional European languages are a plus.</li><li>Proven ability to work and communicate effectively with external service providers.</li><li>Ability to manage multiple tasks and challenges simultaneously.</li><li>Availability for off-hours calls and work.</li><li>Willingness to travel, sometimes on short notice, with the potential for extended trips.</li><li>Demonstrates a get-it-done mentality in all situations.</li><li>Capable of working independently with minimal supervision.</li></ul>#LI-Remote ​

IONITY makes long-distance travel with electric vehicles an enjoyable experience.


Field Service Engineer - Germany (f/m/x)

Your mission The IONITY Operations team is looking to hire a Field Service Engineer (f/m/x) - Germany, to provide diagnostic and technical support during the servicing of our High-Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: South-West Germany.     Responsibilities: <ul><li>Provide technical support in order to minimize system downtime.</li><li>Onsite root cause analysis, service, repair and maintenance actions.</li><li>Ordering and handling of spare parts for our HPC stations.</li><li>Debug systems and perform remote diagnostics on field failures by reviewing data logged.</li><li>Support in developing processes, documentation and diagnostic knowledge for standard service actions.</li><li>Recognize trends and patterns in field failures and feedback to the central team to drive improvements.</li><li>Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.</li></ul> Your profile <ul><li>We are seeking a professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC). Additional certifications in Environmental, Health, and Safety are highly desirable.</li><li>High Voltage Certification is a plus.</li><li>Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment.</li><li>Technical degree in Electrics or a related field.</li><li>Proficient in reading and interpreting mechanical drawings and electrical schematics.</li><li>Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices.</li><li>Familiarity with common workplace and database software, particularly MS Office.</li><li>Strong organizational and documentation abilities.</li><li>Excellent written and oral communication skills in English and German; additional European languages are a plus.</li><li>Proven ability to work and communicate effectively with external service providers.</li><li>Ability to manage multiple tasks and challenges simultaneously.</li><li>Availability for off-hours calls and work.</li><li>Willingness to travel, sometimes on short notice, with the potential for extended trips.</li><li>Demonstrates a get-it-done mentality in all situations.</li><li>Capable of working independently with minimal supervision.</li></ul>#LI-Remote ​

Field Service Engineer - Germany (f/m/x)

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IONITY

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