Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Primary contact person for customer relations within the Freudenberg Group</li><li>Manage the entire customer lifecycle, from product and project creation through to complaint handling</li><li>Coordinate and collaborate with internal stakeholders (e.g. Production, Purchasing, Laboratory) to ensure successful implementation of customer requirements</li><li>Maintain and further develop customer master data, while professionally managing and following up on customer inquiries</li><li>Independently create and maintain products and projects within the relevant systems</li><li>Coordinate and oversee the complete project lifecycle, including complaint management</li><li>Actively shape and continuously improve interfaces, processes, and information flows</li><li>Prepare and maintain reports, forecasts, and analyses to ensure transparency and operational efficiency</li><li>Support the positioning of the company as a reliable, innovative, and service-oriented partner within the Freudenberg Group</li></ul><h1>Qualifications:</h1><ul><li>Completed commercial or technical vocational training, university degree, or a comparable qualification</li><li>Experience in managing customers or internal stakeholders, ideally within an industrial environment</li><li>Strong communication skills and confidence in interacting with diverse stakeholders</li><li>Structured, self-reliant working style combined with a strong service-oriented mindset</li><li>Experience in project management and the ability to coordinate and manage complex processes</li><li>Strong organizational skills and a solid understanding of business processes</li><li>Basic technical knowledge or experience in a technical environment is desirable</li><li>Team-oriented mindset and enthusiasm for cross-functional collaboration</li><li>Very good written and spoken German and English skills</li><li>Willingness to undertake occasional business travel within Germany; this is not a traditional field sales position</li></ul>‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.OKS Spezialschmierstoffe GmbH

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Technical Business Coordinator (f/m/d)

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Primary contact person for customer relations within the Freudenberg Group</li><li>Manage the entire customer lifecycle, from product and project creation through to complaint handling</li><li>Coordinate and collaborate with internal stakeholders (e.g. Production, Purchasing, Laboratory) to ensure successful implementation of customer requirements</li><li>Maintain and further develop customer master data, while professionally managing and following up on customer inquiries</li><li>Independently create and maintain products and projects within the relevant systems</li><li>Coordinate and oversee the complete project lifecycle, including complaint management</li><li>Actively shape and continuously improve interfaces, processes, and information flows</li><li>Prepare and maintain reports, forecasts, and analyses to ensure transparency and operational efficiency</li><li>Support the positioning of the company as a reliable, innovative, and service-oriented partner within the Freudenberg Group</li></ul><h1>Qualifications:</h1><ul><li>Completed commercial or technical vocational training, university degree, or a comparable qualification</li><li>Experience in managing customers or internal stakeholders, ideally within an industrial environment</li><li>Strong communication skills and confidence in interacting with diverse stakeholders</li><li>Structured, self-reliant working style combined with a strong service-oriented mindset</li><li>Experience in project management and the ability to coordinate and manage complex processes</li><li>Strong organizational skills and a solid understanding of business processes</li><li>Basic technical knowledge or experience in a technical environment is desirable</li><li>Team-oriented mindset and enthusiasm for cross-functional collaboration</li><li>Very good written and spoken German and English skills</li><li>Willingness to undertake occasional business travel within Germany; this is not a traditional field sales position</li></ul>‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.OKS Spezialschmierstoffe GmbH

Technical Business Coordinator (f/m/d)

About the Job

About the Company

Freudenberg

Similar Jobs

Service Sales Engineer (Pharma / Industrial)

Service Sales Engineer (Pharma / Industrial)

Service Sales Support Engineer (Industria Alimentaria / Bakery)

Service Sales Support Engineer (Industria Alimentaria / Bakery)

Customer Service Specialist (f/m/d)

Customer Service Specialist (f/m/d)

Sales & Sales Support Specialist, EMEA – 1 year contract

Sales & Sales Support Specialist, EMEA – 1 year contract

Customer Support Specialist (f/m/d)

Customer Support Specialist (f/m/d)

Supply Chain Customer Service Expert

Supply Chain Customer Service Expert

Working Student Vileda Customer Service (f/m/d)

Working Student Vileda Customer Service (f/m/d)

Customer Service Operations Intern - Germany

Customer Service Operations Intern - Germany

Supply Chain Customer Service Specialist

Supply Chain Customer Service Specialist

Customer Care Coordinator (f/m/d)

Customer Care Coordinator (f/m/d)