Location:Phoenix, Arizona, United StatesJob ID: R0134930Date Posted:2026-06-29Company Name:J.R. AUTOMATION TECHNOLOGIES, LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:YesJob Description:The Opportunity:  JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia. Join us as a Field Service Engineer as we work together to bring innovative automation solutions to life.  Location Type: This is an onsite customer support role in Pheonix ArizonaAs a Field Service Engineer, you will work at the customer site, to support and troubleshoot on various automation solutions including material handling systems, assembly lines, robotic cells &amp; more. Your primary responsibilities will be to repair, retrofit, design, build, program, and deploy custom automated equipment and solutions. Heavy controls background and experience with Semiconductors is preferred. How You’ll Make an Impact:<ul><li>Travel to customer site on a moment’s notice to perform troubleshooting and repair functions.  This may include long hours, nights, weekends and holiday work. </li><li>Complete a Field Service Report for each customer service call. </li><li>Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment. </li><li>Maintain a service tool kit and documentation to facilitate rapid customer response.  </li><li>Provide specific feedback to customer on issues and concerns that were found to be faulty pertaining to onsite automated equipment</li><li>Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance. </li><li>Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.  </li><li>Repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics. </li></ul>Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.What You’ll Bring: <ul><li>High school diploma or equivalent; College degree preferred. </li><li>3+ years of experience with automated equipment build, troubleshooting &amp; maintenance of automated/robotic cells. </li><li>Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred. </li><li>Ability to discuss, diagnose &amp; repair robot operational and process problems as reported by the customer. </li><li>Intermediate or expert proficiency in: Schematic interpretation. </li><li>Robotics, Electrical, Troubleshooting, PLC and HMI programming.</li><li>Proven mechanical aptitude with a focus on safety and quality. </li></ul>Other Details:  <ul><li>Travel up to 70% of the time may be required. This may include domestic and international travel depending on the project. Additional Travel Pay (per hour) is provided for some work assignments.</li><li>Ability to complete Lock Out Tag Out training while employed at JR.</li></ul>Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.Company Overview:  At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what’s possible to automate for tomorrow.Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.Fueled by Possible.Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Field Service Engineer II

Location:Phoenix, Arizona, United StatesJob ID: R0134930Date Posted:2026-06-29Company Name:J.R. AUTOMATION TECHNOLOGIES, LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:YesJob Description:The Opportunity:  JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia. Join us as a Field Service Engineer as we work together to bring innovative automation solutions to life.  Location Type: This is an onsite customer support role in Pheonix ArizonaAs a Field Service Engineer, you will work at the customer site, to support and troubleshoot on various automation solutions including material handling systems, assembly lines, robotic cells &amp; more. Your primary responsibilities will be to repair, retrofit, design, build, program, and deploy custom automated equipment and solutions. Heavy controls background and experience with Semiconductors is preferred. How You’ll Make an Impact:<ul><li>Travel to customer site on a moment’s notice to perform troubleshooting and repair functions.  This may include long hours, nights, weekends and holiday work. </li><li>Complete a Field Service Report for each customer service call. </li><li>Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment. </li><li>Maintain a service tool kit and documentation to facilitate rapid customer response.  </li><li>Provide specific feedback to customer on issues and concerns that were found to be faulty pertaining to onsite automated equipment</li><li>Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance. </li><li>Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.  </li><li>Repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics. </li></ul>Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.What You’ll Bring: <ul><li>High school diploma or equivalent; College degree preferred. </li><li>3+ years of experience with automated equipment build, troubleshooting &amp; maintenance of automated/robotic cells. </li><li>Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred. </li><li>Ability to discuss, diagnose &amp; repair robot operational and process problems as reported by the customer. </li><li>Intermediate or expert proficiency in: Schematic interpretation. </li><li>Robotics, Electrical, Troubleshooting, PLC and HMI programming.</li><li>Proven mechanical aptitude with a focus on safety and quality. </li></ul>Other Details:  <ul><li>Travel up to 70% of the time may be required. This may include domestic and international travel depending on the project. Additional Travel Pay (per hour) is provided for some work assignments.</li><li>Ability to complete Lock Out Tag Out training while employed at JR.</li></ul>Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.Company Overview:  At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what’s possible to automate for tomorrow.Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.Fueled by Possible.Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.

Field Service Engineer II

About the Job

About the Company

HITACHI ENERGY

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