The position involves understanding the domain and process of generating, monitoring and delivering energy data to Customers.
Should possess good communication, analytical skills, team interaction and proficiency in using computer systems towards speedy on-boarding of Customers, set-up and initiation of processes as per Customer requirements, delegation of tasks to team members, troubleshooting issues / escalations, verifying and ensuring data accuracy from team, tracking and reporting and customer interaction
The candidates must have knowledge and prior experience using software systems for monitoring / tracking / reporting as well as proficiency in MS Excel (using Pivots, formulae etc.).
Prior experience with data analysis in finance / billing / payments / energy domain or working in similar roles (data analyst) is preferred.
Candidates who have experience with tracking and reporting using SQL queries (any database) would be an added advantage.