About Working at envelio Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving. In short: own it, love it, grow with it.We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 200 envelians are already on board. Dive in and thrive! Your Role We are looking for a motivated Working Student to support our Customer Success Team in Cologne.In this role, you will gain hands-on experience working with customers, contribute to customer projects, and support experienced Customer Success Managers with standard trainings and webinars. How You Make an Impact <ul><li>You support our Customer Success Managers in customer projects and help customers in a structured and solution-oriented way.</li><li>You take ownership of your own tasks in customer interactions – from preparing and documenting information to preparing customer-specific content and following up on next steps.</li><li>You support online trainings and webinars for new users and learn, together with experienced colleagues, how to communicate content clearly and in a customer-oriented way.</li><li>You work closely with our Customer Success Team and gain hands-on insights into customer support, the digital energy industry, and our software solutions.</li></ul> Your Profile <ul><li>You speak very good German and good English.</li><li>You are pursuing a Bachelor’s or Master’s degree with a technical focus, e.g. Electrical Engineering, Industrial Engineering, Energy Management, Renewable Energies, or a comparable field.</li><li>You are hands-on, work independently, and enjoy finding practical solutions.</li><li>You enjoy working with customers and users and have a good understanding of their needs.</li><li>You enjoy preparing information, trainings, and meetings and documenting results clearly and in a structured way.</li><li>You are confident using MS Office and ideally have experience with tools such as Notion, HubSpot, or similar CRM/documentation tools.</li><li>You are interested in Customer Success, digital products, and the energy industry and are eager to grow in an open and collaborative team.</li></ul> Your Benefits <ul><li>Flexible working mode within Germany: Hybrid, from home or in our lovely office in Cologne </li><li>Option for remote work from abroad (up to three months per year from anywhere in the EU or the USA)  </li><li>20 holidays + 3 corporate holidays</li><li>Support for your health through sports membership cooperations  </li><li>Professional mental wellbeing support through our partner nilo for you and your family</li><li>Flexible use of a monthly mobility budget (e.g. Jobrad, public transport) </li><li>Time and resources for individual growth </li><li>Regular tech &amp; growth talks for internal knowledge sharing  </li><li>Regular company and team events</li></ul>

Intelligent grids for a sustainable future worldwide — this is our vision! Therefore, we are building the digital hub for the future of power grid management: The Intelligent Grid Platform (IGP). The IGP is the core of our software as a service solution. It’s our ambition to make the IGP and envelio 1 % better everyday. Grow with us! As a remote-first company, we let you decide how much you want to work remotely – from 0% to 100%. Whether you live in Cologne or Aachen, Bonn or Berlin, Munich or Castrop-Rauxel; all you need is internet! You can also work from abroad for up to three months per year. Since 2017, we have built a diverse international team, with English as our company language.

Working Student Customer Success (all genders)

About Working at envelio Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving. In short: own it, love it, grow with it.We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 200 envelians are already on board. Dive in and thrive! Your Role We are looking for a motivated Working Student to support our Customer Success Team in Cologne.In this role, you will gain hands-on experience working with customers, contribute to customer projects, and support experienced Customer Success Managers with standard trainings and webinars. How You Make an Impact <ul><li>You support our Customer Success Managers in customer projects and help customers in a structured and solution-oriented way.</li><li>You take ownership of your own tasks in customer interactions – from preparing and documenting information to preparing customer-specific content and following up on next steps.</li><li>You support online trainings and webinars for new users and learn, together with experienced colleagues, how to communicate content clearly and in a customer-oriented way.</li><li>You work closely with our Customer Success Team and gain hands-on insights into customer support, the digital energy industry, and our software solutions.</li></ul> Your Profile <ul><li>You speak very good German and good English.</li><li>You are pursuing a Bachelor’s or Master’s degree with a technical focus, e.g. Electrical Engineering, Industrial Engineering, Energy Management, Renewable Energies, or a comparable field.</li><li>You are hands-on, work independently, and enjoy finding practical solutions.</li><li>You enjoy working with customers and users and have a good understanding of their needs.</li><li>You enjoy preparing information, trainings, and meetings and documenting results clearly and in a structured way.</li><li>You are confident using MS Office and ideally have experience with tools such as Notion, HubSpot, or similar CRM/documentation tools.</li><li>You are interested in Customer Success, digital products, and the energy industry and are eager to grow in an open and collaborative team.</li></ul> Your Benefits <ul><li>Flexible working mode within Germany: Hybrid, from home or in our lovely office in Cologne </li><li>Option for remote work from abroad (up to three months per year from anywhere in the EU or the USA)  </li><li>20 holidays + 3 corporate holidays</li><li>Support for your health through sports membership cooperations  </li><li>Professional mental wellbeing support through our partner nilo for you and your family</li><li>Flexible use of a monthly mobility budget (e.g. Jobrad, public transport) </li><li>Time and resources for individual growth </li><li>Regular tech &amp; growth talks for internal knowledge sharing  </li><li>Regular company and team events</li></ul>

Working Student Customer Success (all genders)

About the Job

About the Company

envelio

Similar Jobs

BESS Sales & Business Development Manager (all genders)

BESS Sales & Business Development Manager (all genders)

Customer Success Manager

Customer Success Manager

Customer success manager, enterprise

Customer success manager, enterprise

Customer Success Consultant - German speaking (f/m/d)

Customer Success Consultant - German speaking (f/m/d)

Strategic Customer Success Manager (all genders)

Strategic Customer Success Manager (all genders)

Customer Success Representative

Customer Success Representative

Customer Success Manager

Customer Success Manager

Customer Success Engineer

Customer Success Engineer

(Senior) Sales Manager (all genders)

(Senior) Sales Manager (all genders)

Customer Success Associate

Customer Success Associate