Location:Vaesteras, Vastmanland County, SwedenJob ID: R0142023Date Posted:2026-08-31Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:<div>The Opportunity  Are you a hands-on technology professional who enjoys solving problems, supporting people, and keeping operations running smoothly? Join Hitachi Energy as an Onsite IT Service Specialist in Västerås and play a vital role in delivering exceptional IT support within a dynamic manufacturing environment. In this highly visible role, you'll be the trusted face of IT support, working directly with employees to resolve technical issues, deploy and maintain devices, and ensure users have the tools they need to be successful. From troubleshooting hardware and software challenges to coordinating logistics and managing IT assets, every day brings new opportunities to make a meaningful impact. You'll thrive in an environment that values initiative, collaboration, and continuous improvement while providing opportunities to expand your technical expertise and professional growth. If you are passionate about technology, committed to delivering excellent customer service, and eager to contribute to a global leader advancing sustainable energy solutions, we'd love to hear from you. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. How You'll Make an Impact <ul><li>Provide hands-on support for IT issues requiring on-site assistance. </li><li>Deliver, configure, and deploy ready-to-use computers and devices. </li><li>Guide users with practical training on common IT tools and services. </li><li>Manage inventory of IT hardware, accessories, and related assets. </li><li>Conduct regular stock checks and maintain accurate asset records. </li><li>Coordinate device shipments, returns, and equipment movements. </li><li>Manage warranty claims and vendor interactions for hardware repairs. </li><li>Support collaboration spaces, meeting rooms, and end-user technology needs. </li></ul>Your Background <ul><li>Formal IT qualification, technical diploma, degree, apprenticeship, or equivalent experience. </li><li>Experience with professional IT support. </li><li>Experience supporting users within a manufacturing environment. </li><li>Knowledge of ServiceNow, Microsoft 365, Windows, iOS, and asset management tools. </li><li>Good communication skills in English and ability to work independently. </li><li>ITIL 4 and/or Lean Six Sigma certifications are preferred. </li></ul>More about us  We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.       Our benefits offering for our roles generally includes:     <ul><li>Collective agreement, occupational pension &amp; possibility of salary exchange to pension (for ITP1 and ITP2)    </li><li>Group life insurance and additional insurances.    </li><li>Flex-time and shortening of working hours in time bank    </li><li>Hybrid work &amp; allowances for setting up a workplace at home (in agreement with line manager)    </li><li>Health care and wellness allowance    </li><li>Health insurance incl. dental, spectacles &amp; contact lenses allowance (employee pay 140 sek/month via salary deduction)    </li><li>Psychological support program    </li><li>Supplementary compensation for parental leave    </li><li>Various trainings and education supporting employee development     </li><li>Internal career possibilities both within Sweden and globally    </li><li>Employee Benefit Portal with thousands of discounts and perks    </li></ul>   The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.        Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.    Questions can be directed to Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com   Union representatives – Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796; Ledarna: Frank Hollstedt, +46 107 38 70 43; Unionen: Karin Ulvemark, +46 107 38 51 42  </div>Accessibility and reasonable accommodationQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a> Background Screening and Security ChecksAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Onsite Service Specialist

Location:Vaesteras, Vastmanland County, SwedenJob ID: R0142023Date Posted:2026-08-31Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:<div>The Opportunity  Are you a hands-on technology professional who enjoys solving problems, supporting people, and keeping operations running smoothly? Join Hitachi Energy as an Onsite IT Service Specialist in Västerås and play a vital role in delivering exceptional IT support within a dynamic manufacturing environment. In this highly visible role, you'll be the trusted face of IT support, working directly with employees to resolve technical issues, deploy and maintain devices, and ensure users have the tools they need to be successful. From troubleshooting hardware and software challenges to coordinating logistics and managing IT assets, every day brings new opportunities to make a meaningful impact. You'll thrive in an environment that values initiative, collaboration, and continuous improvement while providing opportunities to expand your technical expertise and professional growth. If you are passionate about technology, committed to delivering excellent customer service, and eager to contribute to a global leader advancing sustainable energy solutions, we'd love to hear from you. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. How You'll Make an Impact <ul><li>Provide hands-on support for IT issues requiring on-site assistance. </li><li>Deliver, configure, and deploy ready-to-use computers and devices. </li><li>Guide users with practical training on common IT tools and services. </li><li>Manage inventory of IT hardware, accessories, and related assets. </li><li>Conduct regular stock checks and maintain accurate asset records. </li><li>Coordinate device shipments, returns, and equipment movements. </li><li>Manage warranty claims and vendor interactions for hardware repairs. </li><li>Support collaboration spaces, meeting rooms, and end-user technology needs. </li></ul>Your Background <ul><li>Formal IT qualification, technical diploma, degree, apprenticeship, or equivalent experience. </li><li>Experience with professional IT support. </li><li>Experience supporting users within a manufacturing environment. </li><li>Knowledge of ServiceNow, Microsoft 365, Windows, iOS, and asset management tools. </li><li>Good communication skills in English and ability to work independently. </li><li>ITIL 4 and/or Lean Six Sigma certifications are preferred. </li></ul>More about us  We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.       Our benefits offering for our roles generally includes:     <ul><li>Collective agreement, occupational pension &amp; possibility of salary exchange to pension (for ITP1 and ITP2)    </li><li>Group life insurance and additional insurances.    </li><li>Flex-time and shortening of working hours in time bank    </li><li>Hybrid work &amp; allowances for setting up a workplace at home (in agreement with line manager)    </li><li>Health care and wellness allowance    </li><li>Health insurance incl. dental, spectacles &amp; contact lenses allowance (employee pay 140 sek/month via salary deduction)    </li><li>Psychological support program    </li><li>Supplementary compensation for parental leave    </li><li>Various trainings and education supporting employee development     </li><li>Internal career possibilities both within Sweden and globally    </li><li>Employee Benefit Portal with thousands of discounts and perks    </li></ul>   The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.        Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.    Questions can be directed to Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com   Union representatives – Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796; Ledarna: Frank Hollstedt, +46 107 38 70 43; Unionen: Karin Ulvemark, +46 107 38 51 42  </div>Accessibility and reasonable accommodationQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a> Background Screening and Security ChecksAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Onsite Service Specialist

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

Senior IT Infrastructure Engineer Kibo (m/f/d)

Senior IT Infrastructure Engineer Kibo (m/f/d)

IT Support Specialist

IT Support Specialist

IT Support Technician AMER Desktop Operations

IT Support Technician AMER Desktop Operations

Technical Support Engineer

Technical Support Engineer

Service Desk Engineer

Service Desk Engineer

OSS Support Engineer

OSS Support Engineer

ITSS Field Support Analyst

ITSS Field Support Analyst

Service Desk Engineer

Service Desk Engineer

IT Support Engineer

IT Support Engineer

(IT) Job Onsite Technology Support Specialist

(IT) Job Onsite Technology Support Specialist