<p>We are seeking an experienced and results-driven Service Center General Manager to lead our operations in Hanceville, United States. In this pivotal leadership role, you will oversee all aspects of our service center, driving operational excellence, maximizing team performance, and ensuring exceptional customer satisfaction. The ideal candidate will demonstrate strong management capabilities, strategic thinking, and a commitment to continuous improvement.</p><ul><li>Lead, mentor, and develop a diverse team of service center professionals, fostering a culture of accountability, collaboration, and continuous learning</li><li>Establish and monitor key performance indicators (KPIs) to ensure service quality, efficiency, and customer satisfaction targets are consistently met</li><li>Manage operational budgets, control costs, and optimize resource allocation to maximize profitability while maintaining service standards</li><li>Implement process improvements and operational best practices to enhance efficiency, reduce turnaround times, and streamline workflows</li><li>Oversee scheduling, staffing levels, and workforce management to ensure adequate coverage and optimal team utilization</li><li>Conduct regular performance reviews, provide constructive feedback, and develop career advancement opportunities for team members</li><li>Ensure compliance with company policies, industry regulations, and quality assurance standards</li><li>Analyze performance metrics and generate reports to identify trends, opportunities, and areas requiring corrective action</li><li>Maintain strong communication with senior leadership, providing regular updates on operational status and strategic initiatives</li><li>Foster a customer-centric environment by implementing service excellence standards and addressing escalated customer concerns</li><li>Recruit, onboard, and retain top talent to build a high-performing service center team</li></ul>

<p>We believe in doing what is right - for our customers, our people, our communities and the environment. Our Clean Earth division provides essential processing, treatment, disposal and recycling solutions for a wide range of complex, highly recurring waste streams such as hazardous and non-hazardous waste, contaminated soil and dredged material. Our Harsco Environmental division is the premier provider of material processing and environmental services to the global steel and metals industries, pursuing a circular economy by giving byproducts a new purpose. We deliver solutions for a changing world, and our commitment to sustainability is rooted in our past and will define our future. Our vision is for Enviri Corporation is to be a global leader of environmental solutions in the markets and industries we serve.</p>

Service Center General Manager

About the Job

About the Company

Enviri

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