<ul><li>Manage day-to-day client collections for a defined project portfolio</li><li>Execute the standardized collection process for allocated business line portfolio</li><li>Execute standard processes across all locations to ensure consistency and quality</li><li>Implement best practices to drive collection efficiency and effectiveness</li><li>Deliver key metrics to ensure compliance with service level agreements, KPIs, and benchmarks against industry leaders</li><li>Execute collection processes and best practices for all billing types</li><li>Interact with collection leaders regarding matters related to working capital management and portfolio performance</li><li>Maintain detailed documentation and records of all collection activities, communications, and outcomes in compliance with company standards</li><li>Identify and escalate complex collection issues to appropriate management levels and collaborate on resolution strategies</li><li>Embrace an environment that encourages maximum productivity and service effectiveness, professional development, open communication, and teamwork</li><li>Undertake appropriate training and knowledge transfer across all relevant business processes</li><li>Deliver results in alignment with EMEA's financial targets and organizational objectives</li><li>Adhere to all Sarbanes-Oxley, internal policies, audit procedures, and regulations to ensure full compliance; monitor established control points</li><li>Maintain working knowledge of key statutory impacts on the collection process and communicate relevant updates to the team</li><li>Collaborate with accounting, legal, and other departments to resolve billing disputes and ensure accurate revenue recognition</li></ul>

<p>AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.</p>

Senior Specialist, O2C, Collection

About the Job

About the Company

AECOM

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