We are looking for an experienced Contract Director who will be responsible for leading the successful delivery of client partner services within major infrastructure programmes. This senior leadership role ensures that contractual obligations are met, internal structures are aligned for effective delivery, and quality assurance processes are embedded throughout the lifecycle of the programme.Here's what you'll do:<ul><li>Oversee the management and performance of client partner services contracts</li><li>Resolve contract-related issues and ensure seamless service delivery</li><li>Lead the implementation of contract management strategies and procedures</li><li>Govern quality assurance and compliance across all service areas</li><li>Manage onboarding and deployment of resources</li><li>Foster collaboration with client organisations and stakeholders</li><li>Maintain accountability for contract performance and service execution</li></ul>Strategic and Operational Leadership<ul><li>Experience providing strategic direction and leadership in contract management within large and complex organisations.</li><li>Demonstrated ability to develop and implement contract management strategies aligned with programme goals and client expectations.</li><li>Experience in setting up and leading contract governance frameworks, including performance management systems and escalation protocols.</li></ul>Commercial and Contractual Expertise<ul><li>Strong understanding of various contract forms, particularly NEC, FIDIC, and bespoke agreements.</li><li>Experience negotiating and administering contracts at a senior level, including change control, claims management, and dispute resolution.</li><li>Ability to embed contract management standard operating procedures and ensure compliance with legal and regulatory requirements.</li></ul>Performance and Relationship Management<ul><li>Experience establishing and managing contractor performance frameworks, including KPIs, SLAs, and continuous improvement initiatives.</li><li>Proven ability to build and maintain strong commercial relationships that enhance programme performance and delivery outcomes.</li><li>Skilled in managing complex stakeholder environments, including government bodies, local authorities, consultants, and delivery partners.</li></ul>Technical Programme Delivery<ul><li>Experience overseeing the design and delivery of technically complex projects in the architectural, engineering, or construction sectors.</li><li>Ability to integrate technical, commercial, and programme requirements to ensure cohesive and efficient delivery.</li><li>Familiarity with digital tools and systems used in programme management, contract administration, and performance reporting.</li></ul>Ready to push the limits of what’s possible?Here’s what we’re looking for: <ul><li>Proven progressive experience in contract management within major capital programmes, ideally in sectors such as transport, utilities, energy, or construction.</li><li>Significant direct experience managing contracts across the full project lifecycle—from procurement and mobilisation through to delivery including construction phase, close-out, and post-completion review—on high-value infrastructure projects.</li><li>Proven track record of successfully delivering complex, multi-disciplinary programmes involving multiple stakeholders, contractors, and delivery partners.</li><li>Strong leadership and coordination of large, multidisciplinary teams</li><li>Ability to manage multiple technical requirements and drive efficiency</li><li>Proficiency in MS Office and project management tools</li><li>Excellent communication, negotiation, and stakeholder engagement skills</li><li>High attention to detail and ability to manage client expectations</li><li>Ability to resolve risks and issues proactively</li><li>Strategic thinking with the ability to take a holistic view</li><li>Strong prioritisation and time management capabilities</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Major Capital Programme Contract Director

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About the Company

AECOM

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