Do you enjoy helping clients solve complex business challenges through technology? Are you energized by analyzing business processes, designing digital transformation strategies, and implementing a broad range of technology solutions, including emerging data analytics, automation, and AI-enabled capabilities, that improve efficiency, transparency, and decision-making? If so, AECOM's Adaptive Program Management Technologies (APgMT) team may be the right place to grow your Digital Advisory career. We are seeking a Digital Business Analyst with a special blend of business and technical acumen to join the team. This position offers flexible work arrangements and may be performed remotely, hybrid, or on-site at any AECOM office.The Digital BA will support our growing portfolio of digital advisory projects with our large capital improvement program clients. The Digital BA will work with senior APgMT team members to deliver transformative digital solutions across a wide array of functional areas, including Project Management Information Systems (PMIS), Asset Management, BIM, GIS, Communications, Finance, and more. Solutions may include commercial-off-the-shelf (COTS) software, custom AECOM-built applications, or a combination of both. This position provides the opportunity to learn many areas of the business of delivering large capital programs and the processes and technologies that support them. Projects vary in complexity and constraints, providing an environment for career progression.Responsibilities:<ul><li>Develop and maintain a working knowledge of current and emerging technologies, including analytics, automation, and AI-enabled solutions that may benefit our clients</li><li>In collaboration with senior team members, work closely with client stakeholders to identify challenges, opportunities, and business needs related to program delivery</li><li>Define and document as-is business processes, critical performance metrics, and program/project requirements</li><li>Develop digital transformation roadmaps and change management strategies that align modern technologies with our client's business objectives</li><li>Evaluate existing business processes, systems, and technologies supporting program delivery and define requirements for improvements</li><li>Use critical thinking, data analytics, and business analysis techniques to examine existing business processes and to make recommendations for improvement</li><li>Translate documented requirements into system configurations, software business process workflows and reporting metrics (workflows, business rules, data dictionaries, use cases, reports, dashboards, and related artifacts)</li><li>Participate in the discovery, design, testing, implementation, training, and rollout phases of software implementation</li><li>In collaboration with APgMT technical resources, support solution design, configuration, and validation activities to ensure business requirements are successfully implemented</li></ul><ul><li>Develop supporting documentation (user guides, training materials, user acceptance test plans, etc)</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Digital Solutions Business Analyst - PMISNew

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AECOM

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