The Stakeholder Manager leads all stakeholder identification, engagement and interface activities across the design and construction of a major rail project. The role protects programme and reputation by securing timely approvals, NOCs and third-party agreements. It also builds constructive relationships with authorities, utility owners, communities and other key parties, and resolves issues before they affect delivery.Key Responsibilities<ul><li>Develop, implement and maintain the Stakeholder Management Plan and Stakeholder Register, including stakeholder mapping, influence/interest analysis and engagement strategies for each project phase.</li><li>Act as the primary point of contact for government authorities, regulators, municipalities, transport authorities, utility providers, developers and third-party asset owners.</li><li>Lead the process for obtaining permits, approvals, NOCs and third-party agreements in coordination with design, construction and planning teams, and track status against the programme.</li><li>Manage interfaces with adjacent projects, operators and asset owners, including interface registers, agreements and regular coordination meetings.</li><li>Plan and deliver community and public engagement activities, including consultations, notifications of works, traffic diversions and disruption mitigation.</li><li>Establish and oversee the enquiries and complaints management process, making sure issues are logged, investigated and closed out within agreed timeframes.</li><li>Identify stakeholder-related risks and constraints early, escalate as needed, and develop mitigation strategies with the project leadership team.</li><li>Work closely with Design, Construction, Planning, HSE, Legal and Communications teams so that stakeholder commitments are captured and delivered.</li><li>Prepare stakeholder reports, briefing notes and presentations for the Client, senior management and external bodies.</li><li>Make sure all engagement complies with contractual requirements, local regulations and client standards.</li><li>Lead, mentor and develop the stakeholder and interface management team, delegating and evaluating work assignments.</li></ul>Minimum Requirements<ul><li>At least 15 years' experience in the management of design and/or construction of rail projects and in stakeholder management.</li><li>At least 5 years' experience in the management of design and/or construction of a railway project.</li><li>Has held the same position (Stakeholder Manager or equivalent) on at least one project of similar size and complexity.</li><li>High-Speed Rail (HSR) experience is highly preferred </li><li>Middle East and UAE experience is highly advantageous</li><li>Local experience is preferred</li></ul>Skills and Competencies<ul><li>Strong understanding of UAE authority approval processes and the regulatory environment for major infrastructure.</li><li>Excellent negotiation, influencing and conflict-resolution skills at senior government and client levels.</li><li>Exceptional written and verbal communication skills in English; Arabic is an advantage.</li><li>Ability to translate technical rail design and construction issues for non-technical audiences.</li><li>Sound judgement, political awareness and the ability to handle sensitive issues with discretion.</li><li>Proficiency with stakeholder management and reporting tools and MS Office.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Stakeholder Manager (Rail)

About the Job

About the Company

AECOM

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