<div>Position Overview: This position will be based out of our San Luis Obispo, CA location.We are seeking a motivated and skilled Solar Service Technician to join our growing Service team. This role is responsible for diagnosing, troubleshooting, maintaining, and repairing residential solar PV systems, battery backup systems, EV chargers, and related electrical equipment. The ideal candidate is customer-focused, safety-oriented, and experienced in field service and electrical troubleshooting. The Solar Service Technician plays a critical role in ensuring our customers' systems are operating safely, efficiently, and at peak performance. Job Responsibilities:<ul style='font-family:"Basel Grotesk" , Arial , sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Diagnose and troubleshoot residential solar PV systems, battery storage systems, EV chargers, and associated electrical components</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Perform corrective maintenance, warranty repairs, inspections, and service upgrades</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Respond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionality</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Utilize monitoring platforms and diagnostic tools to identify and resolve system issues</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Accurately document troubleshooting steps, resolutions, photos, and service notes within internal software systems</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Coordinate with the Service team (Director, Coordinators, and fellow techs) and Operations team to prioritize and complete service requests efficiently</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Ensure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standards</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Perform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning support</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Support detach/reset and reroof-related solar service work as needed</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Maintain service vehicle inventory, tools, and equipment</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Deliver a high level of professionalism and customer service during all homeowner interactions</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Support the onboarding and training of new Service Technicians as needed</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Participate in regular safety meetings, technical trainings, and process improvement initiatives</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Meet or exceed service department KPIs including turnaround time, first-time resolution, and customer satisfaction</li></ul> Requirements<ul style='font-family:"Basel Grotesk" , Arial , sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">High school diploma or equivalent</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">REQUIRED: Solar experience, such as solar installation, electrical, or solar service experience (2+ years preferred)</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Working knowledge of NEC codes and residential electrical systems</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Strong troubleshooting and problem-solving skills</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Excellent customer service and communication skills</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Strong organizational and time management abilities</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Comfortable using mobile apps, monitoring platforms, and service software</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Ability to work independently and collaboratively in a fast-paced environment</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Must be comfortable working on roofs of varying pitches and heights</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Ability to climb ladders, lift up to 60 pounds, and work in various weather conditions</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">REQUIRED: Must have a valid driver's license, a clean driving record for the last 3 years, and a minimum of 9 years of driving experience, in accordance with PB insurance parameters, no exceptions. Must be able to travel to job sites.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">REQUIRED: Must be able to pass a motor vehicle and background check</li></ul> Preferred Qualifications<ul style='font-family:"Basel Grotesk" , Arial , sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience troubleshooting residential solar PV systems (strongly preferred)</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Electrical Journeyman license or apprenticeship experience</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Knowledge of battery storage systems, EV chargers, and monitoring platforms</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience with Enphase, SolarEdge, Tesla, FranklinWH, or similar platforms</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience commissioning or troubleshooting battery backup systems</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience with residential reroof detach/reset work</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">NABCEP certification</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">OSHA 10 or OSHA 30 certification</li></ul> Pay for this position is $30-$38 per hour, depending on experience. Overtime opportunities may be available depending on seasonality and business needs. This full-time role is eligible to participate in health (one plan is less than $35 per pay check!), dental, and vision insurance. Photon Brothers also offers a 401k with match, as well as company-sponsored life insurance and telehealth. Paid holidays and PTO are also offered with this position. This role will be posted until October 16, 2026 at a minimum, or until the role is filled. </div>

At Photon Brothers, we’re dedicated to leading the way in clean energy solutions and helping our clients transition to sustainable, reliable power. Founded in 2013 by fourth-generation Coloradans Matt and David Raichart, we specialize in solar panel installation, battery storage, EV chargers, roofing, detach and reset, and ongoing system maintenance. We are proud partners in Tesla’s Powerwall Certified Installer program and are NABCEP and GAF certified, with licensed master electricians on our team.We keep everything in-house, from sales and project management to installation and service, so our customers always know who to call. We foster a low-pressure environment where both our customers and our team are empowered to make informed decisions. Above all, we’re committed to strengthening the communities we serve and protecting the planet we share.

Solar Service Technician

<div>Position Overview: This position will be based out of our San Luis Obispo, CA location.We are seeking a motivated and skilled Solar Service Technician to join our growing Service team. This role is responsible for diagnosing, troubleshooting, maintaining, and repairing residential solar PV systems, battery backup systems, EV chargers, and related electrical equipment. The ideal candidate is customer-focused, safety-oriented, and experienced in field service and electrical troubleshooting. The Solar Service Technician plays a critical role in ensuring our customers' systems are operating safely, efficiently, and at peak performance. Job Responsibilities:<ul><li>Diagnose and troubleshoot residential solar PV systems, battery storage systems, EV chargers, and associated electrical components</li><li>Perform corrective maintenance, warranty repairs, inspections, and service upgrades</li><li>Respond to service calls and customer concerns regarding system production, monitoring, equipment performance, or functionality</li><li>Utilize monitoring platforms and diagnostic tools to identify and resolve system issues</li><li>Accurately document troubleshooting steps, resolutions, photos, and service notes within internal software systems</li><li>Coordinate with the Service team (Director, Coordinators, and fellow techs) and Operations team to prioritize and complete service requests efficiently</li><li>Ensure all work is completed safely and in compliance with NEC, local AHJ requirements, and company standards</li><li>Perform inverter replacements, system diagnostics, communication troubleshooting, breaker replacements, module replacements, and commissioning support</li><li>Support detach/reset and reroof-related solar service work as needed</li><li>Maintain service vehicle inventory, tools, and equipment</li><li>Deliver a high level of professionalism and customer service during all homeowner interactions</li><li>Support the onboarding and training of new Service Technicians as needed</li><li>Participate in regular safety meetings, technical trainings, and process improvement initiatives</li><li>Meet or exceed service department KPIs including turnaround time, first-time resolution, and customer satisfaction</li></ul> Requirements<ul><li>High school diploma or equivalent</li><li>REQUIRED: Solar experience, such as solar installation, electrical, or solar service experience (2+ years preferred)</li><li>Working knowledge of NEC codes and residential electrical systems</li><li>Strong troubleshooting and problem-solving skills</li><li>Excellent customer service and communication skills</li><li>Strong organizational and time management abilities</li><li>Comfortable using mobile apps, monitoring platforms, and service software</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Must be comfortable working on roofs of varying pitches and heights</li><li>Ability to climb ladders, lift up to 60 pounds, and work in various weather conditions</li><li>REQUIRED: Must have a valid driver's license, a clean driving record for the last 3 years, and a minimum of 9 years of driving experience, in accordance with PB insurance parameters, no exceptions. Must be able to travel to job sites.</li><li>REQUIRED: Must be able to pass a motor vehicle and background check</li></ul> Preferred Qualifications<ul><li>Experience troubleshooting residential solar PV systems (strongly preferred)</li><li>Electrical Journeyman license or apprenticeship experience</li><li>Knowledge of battery storage systems, EV chargers, and monitoring platforms</li><li>Experience with Enphase, SolarEdge, Tesla, FranklinWH, or similar platforms</li><li>Experience commissioning or troubleshooting battery backup systems</li><li>Experience with residential reroof detach/reset work</li><li>NABCEP certification</li><li>OSHA 10 or OSHA 30 certification</li></ul> Pay for this position is $30-$38 per hour, depending on experience. Overtime opportunities may be available depending on seasonality and business needs. This full-time role is eligible to participate in health (one plan is less than $35 per pay check!), dental, and vision insurance. Photon Brothers also offers a 401k with match, as well as company-sponsored life insurance and telehealth. Paid holidays and PTO are also offered with this position. This role will be posted until October 16, 2026 at a minimum, or until the role is filled. </div>

Solar Service Technician

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Photon Brothers

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