Location:Raleigh, North Carolina, United StatesJob ID: R0136338Date Posted:2026-07-16Company Name:HITACHI ENERGY USA INCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:Field Service Team Leader- Hitachi Energy NAM Grid IntegrationHitachi Energy Grid Integration is hiring a Field Service Team Leader to support our growing North America Service business. This position is responsible for managing the Field Service Team and delivering our Service offerings across United States and Canada.  Our Service portfolio includes Extended Warranty, Service Contracts, Break Fix Repair, Upgrades, Spare Parts, 24/7 Phone Support, and Cyber Security for our installed base consisting of SVCs / STATCOMs / SeriesCaps, and HVDC Systems.You will work as part of our Grid Integration organization, which serves utility, industrial, renewable energy, and other customers with products and services to help transport electricity efficiently and reliably while maintaining power quality and control.  Job DescriptionField Service Team Leader typical duties include:<ul><li>Safety - Promote and ensure a strong safety culture and safe execution of work</li><li>People management – grow, develop, and motivate the team</li><li>Strategy – resource expansion to support growing customer base</li><li>Quality - identify and implement continuous improvement opportunities</li><li>Execution - plan and manage Field Service resources and activities</li><li>Tracking - manage and report on Field Service backlog and status</li><li>Provide tender cost estimates for field activities</li><li>Ensure timely feedback of service activities to business partners</li></ul>Qualifications:<ul><li>Must be fluent in English with French and Spanish language a plus</li><li>Experience leading troubleshooting events and teaching technical abilities to teams</li><li>Bachelor’s degree and minimum of eight (8) years of demonstrated experience in a combination of electrical systems and service</li><li>Experience with maintenance procedures</li><li>Knowledge of HVDC / FACTS systems and their grid application</li><li>Demonstrated experience in safe work practices</li><li>Working knowledge of commercial and legal terms and conditions</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities. Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Field Service Team Leader

Location:Raleigh, North Carolina, United StatesJob ID: R0136338Date Posted:2026-07-16Company Name:HITACHI ENERGY USA INCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:Field Service Team Leader- Hitachi Energy NAM Grid IntegrationHitachi Energy Grid Integration is hiring a Field Service Team Leader to support our growing North America Service business. This position is responsible for managing the Field Service Team and delivering our Service offerings across United States and Canada.  Our Service portfolio includes Extended Warranty, Service Contracts, Break Fix Repair, Upgrades, Spare Parts, 24/7 Phone Support, and Cyber Security for our installed base consisting of SVCs / STATCOMs / SeriesCaps, and HVDC Systems.You will work as part of our Grid Integration organization, which serves utility, industrial, renewable energy, and other customers with products and services to help transport electricity efficiently and reliably while maintaining power quality and control.  Job DescriptionField Service Team Leader typical duties include:<ul><li>Safety - Promote and ensure a strong safety culture and safe execution of work</li><li>People management – grow, develop, and motivate the team</li><li>Strategy – resource expansion to support growing customer base</li><li>Quality - identify and implement continuous improvement opportunities</li><li>Execution - plan and manage Field Service resources and activities</li><li>Tracking - manage and report on Field Service backlog and status</li><li>Provide tender cost estimates for field activities</li><li>Ensure timely feedback of service activities to business partners</li></ul>Qualifications:<ul><li>Must be fluent in English with French and Spanish language a plus</li><li>Experience leading troubleshooting events and teaching technical abilities to teams</li><li>Bachelor’s degree and minimum of eight (8) years of demonstrated experience in a combination of electrical systems and service</li><li>Experience with maintenance procedures</li><li>Knowledge of HVDC / FACTS systems and their grid application</li><li>Demonstrated experience in safe work practices</li><li>Working knowledge of commercial and legal terms and conditions</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities. Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a>

Field Service Team Leader

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HITACHI ENERGY

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