Location:Raleigh, North Carolina, United StatesJob ID: R0143103Date Posted:2026-10-05Company Name:HITACHI ENERGY USA INCProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:YesJob Description:<h2>The Opportunity </h2>As a Senior Proposal Manager for Service Agreements, you will manage the development, standardization, and growth of Service Level Agreements and lifecycle service offerings across North America. You will serve as the primary commercial and proposal contact for long-term service agreements covering substation assets, including high-voltage equipment, transformers, medium- and low-voltage switchgear, protection systems, and associated digital monitoring solutions. You will develop scalable offerings, pricing methodologies, proposal frameworks, and contract structures that support accurate and timely quotations. Working across Service Sales, Operations, Product Management, Engineering, Finance, Legal, and Business Development, you will combine technical knowledge, commercial judgment, proposal management experience, and customer-facing contract capabilities to support Hitachi Energy’s HMAX and Service Agreement business.<h2> How You’ll Make an Impact </h2><ul><li>Manage the development and optimization of SLA and HMAX offerings across North America.</li><li>Develop standardized service packages, coverage models, commercial structures, and repeatable lifecycle service frameworks.</li><li>Prepare strategic service agreement proposals and tenders aligned with customer priorities and business goals.</li><li>Coordinate technical, operational, and commercial inputs to deliver consistent, high-quality proposals.</li><li>Develop pricing models and methodologies for labor, travel, contingency, escalation, spare parts, and commercial risk.</li><li>Evaluate agreement profitability and risk while validating pricing assumptions and margins with Finance and Operations.</li><li>Support customer presentations, proposal reviews, contract negotiations, and commercial discussions.</li><li>Monitor industry trends, service models, competitor offerings, and opportunities to expand the service portfolio.</li><li>Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li></ul><h2> Your Background </h2><ul><li>Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.</li><li>Bachelor’s degree in Engineering, Business, or a related field; equivalent experience may be accepted in place of a degree.</li><li>10 or more years of proposal development experience.</li><li>Technical knowledge, commercial acumen, proposal management capabilities, and customer-facing contract experience.</li><li>Ability to collaborate across Service Sales, Operations, Product Management, Engineering, Finance, Legal, and Business Development.</li></ul><h2> More About Us </h2>You will have opportunities to develop your capabilities while contributing to the future of energy services. <ul><li>Opportunities to work on innovative technologies shaping the future of energy.</li><li>A collaborative environment with experienced professionals.</li><li>Access to learning platforms and career development programs.</li><li>Attractive health and retirement benefits.</li><li>Paid leave and flexible work arrangements.</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities. Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Senior Proposal Manager - SLA

Location:Raleigh, North Carolina, United StatesJob ID: R0143103Date Posted:2026-10-05Company Name:HITACHI ENERGY USA INCProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:YesJob Description:<h2>The Opportunity </h2>As a Senior Proposal Manager for Service Agreements, you will manage the development, standardization, and growth of Service Level Agreements and lifecycle service offerings across North America. You will serve as the primary commercial and proposal contact for long-term service agreements covering substation assets, including high-voltage equipment, transformers, medium- and low-voltage switchgear, protection systems, and associated digital monitoring solutions. You will develop scalable offerings, pricing methodologies, proposal frameworks, and contract structures that support accurate and timely quotations. Working across Service Sales, Operations, Product Management, Engineering, Finance, Legal, and Business Development, you will combine technical knowledge, commercial judgment, proposal management experience, and customer-facing contract capabilities to support Hitachi Energy’s HMAX and Service Agreement business.<h2> How You’ll Make an Impact </h2><ul><li>Manage the development and optimization of SLA and HMAX offerings across North America.</li><li>Develop standardized service packages, coverage models, commercial structures, and repeatable lifecycle service frameworks.</li><li>Prepare strategic service agreement proposals and tenders aligned with customer priorities and business goals.</li><li>Coordinate technical, operational, and commercial inputs to deliver consistent, high-quality proposals.</li><li>Develop pricing models and methodologies for labor, travel, contingency, escalation, spare parts, and commercial risk.</li><li>Evaluate agreement profitability and risk while validating pricing assumptions and margins with Finance and Operations.</li><li>Support customer presentations, proposal reviews, contract negotiations, and commercial discussions.</li><li>Monitor industry trends, service models, competitor offerings, and opportunities to expand the service portfolio.</li><li>Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li></ul><h2> Your Background </h2><ul><li>Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.</li><li>Bachelor’s degree in Engineering, Business, or a related field; equivalent experience may be accepted in place of a degree.</li><li>10 or more years of proposal development experience.</li><li>Technical knowledge, commercial acumen, proposal management capabilities, and customer-facing contract experience.</li><li>Ability to collaborate across Service Sales, Operations, Product Management, Engineering, Finance, Legal, and Business Development.</li></ul><h2> More About Us </h2>You will have opportunities to develop your capabilities while contributing to the future of energy services. <ul><li>Opportunities to work on innovative technologies shaping the future of energy.</li><li>A collaborative environment with experienced professionals.</li><li>Access to learning platforms and career development programs.</li><li>Attractive health and retirement benefits.</li><li>Paid leave and flexible work arrangements.</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities. Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <a href="https://www.hitachi.com/en-us/gdpr">Hitachi's Global Data Privacy Notice.</a>

Senior Proposal Manager - SLA

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

Planificateur principal – Contrôle de projets/Senior Planner – Project Controls

Planificateur principal – Contrôle de projets/Senior Planner – Project Controls

Service Project Manager

Service Project Manager

Head of Business Development – Services US

Head of Business Development – Services US

Strategic Planning and Implementation Manager, North America Service

Strategic Planning and Implementation Manager, North America Service

Tendering senior professional

Tendering senior professional

Project Portfolio Group Leader Americas - Network Control

Project Portfolio Group Leader Americas - Network Control

Senior Project Manager - SLA

Senior Project Manager - SLA

Senior Project Lead Engineer

Senior Project Lead Engineer

Account Director, Utility

Account Director, Utility

Account Director, Utility

Account Director, Utility