AECOM is seeking a highly motivated and dependable Traffic Operations Specialist in Lansing, MI. Job SummaryApplicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures.  Applicants will also need to confirm their willingness and ability to work in a 24/7/365 operating environment.This position is responsible for monitoring, detecting, and reporting traffic incidents on Michigan’s roadways, and coordinating with response agencies to manage the clearance of traffic incidents.  The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Responsibilities<ul><li>Managing and logging traffic incidents in an advanced transportation management system software</li><li>Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.</li><li>Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)</li><li>Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status</li><li>Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.</li><li>Coordinating incidents with local municipalities for resolution and information dissemination. </li><li>Dispatch, coordinate and communicate by radio with MDOT’s Safety Service Patrol.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Traffic Monitoring Operator

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AECOM

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