<p>Angaza creates technology for selling life-changing products, such as solar + battery home energy systems, on payment plans in off-grid regions across Africa and Asia. We've reached millions of people who now have electricity for the first time.&nbsp;</p>

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Enabling off-grid regions to access life-changing energy solutions with flexible payment plans, transforming millions of lives.

<div><b style="font-size:18px;">About Angaza</b></div><div>Angaza enables businesses to sell life-changing products, on credit, to low-income, unbanked consumers in emerging markets. Our technology uses an IoT network of connected devices, mobile payments, and machine learning to accelerate the adoption of solar energy systems, smartphones, and appliances.</div><div><br></div><div>We are reinventing consumer credit by making it available to the 2 billion people across the globe who are unbanked or left out of formal credit/savings ecosystems. With Angaza, consumers have the flexibility to buy now and pay later (BNPL), with full pricing transparency. And, merchants can increase their sales and revenue by over 8x by offering life-changing products on credit, without taking on the risk or complexities of managing consumer financing. </div><div><br></div><div>Angaza’s B2B sales and customer management software is used by businesses across the globe to improve the daily lives of over 35 million people.</div><div><br></div><div><b style="font-size:18px;">Role Summary</b></div><div>Angaza is seeking a people and culture champion to support our international team in improving financial access and changing lives across the globe. As our HR Manager, you will be the go-to person for our US and global team members and own initiatives that spotlight our inclusive, remote-first, impact-driven, and collaborative culture. You will also coordinate with our Kenya-based People Operations team operating out of our subsidiary in Nairobi, Kenya. A typical day would include a blend of tactical HR support in payroll and benefits, as well as strategic projects around employee engagement and experience. This is a fully remote role with great potential for growth and expansion in responsibilities. You’ll be joining a growing mission-driven company with a strong commitment to positive social impact. Share your interest today!</div><div><br></div><div>The HR Manager will report to the US Director of People Operations. This full-time position is based remotely in the United States. Candidates must be able to work East Coast business hours (M-F 9a-5p EST/EDT). </div><br><br><h3>Core HR Responsibilities</h3><ul><li>Handle all aspects of payroll and benefits administration for the US and global Angaza employees, including:</li><li>Manage payroll administration in Namely (US employees) and Deel (global employees and contractors)</li><li>Manage expense report approvals and reimbursements in conjunction with the Finance team</li><li>Manage all aspects of benefits administration, including administering open enrollment, sending weekly benefit reports to Angaza’s benefits broker, updating benefits enrollments, and processing new hire benefits</li><li>Administer and track all company-wide required security and compliance trainings</li><li>Maintain employee e-files including offer letters, salary letters, role changes; conduct regular audits of e-files to ensure compliance and critical paperwork is up-to-date</li></ul><h3>Employee Lifecycle Responsibilities</h3><ul><li>Partner with hiring managers to ensure a smooth and positive recruiting process </li><li>Own administration of our applicant tracking system, Lever, and provide weekly and monthly reports on recruiting metrics to senior leadership</li><li>Manage external recruiting vendors as needed</li><li>Support with recruiting coordination, including scheduling full panel interviews and day-to-day support for hiring managers</li><li>Own all aspects of onboarding including equipment purchasing, onboarding scheduling, and check-ins with new hires</li><li>Coordinate terminations including equipment recovery, account closure, and exit documentation</li><li>Support corporate travel bookings and approvals</li></ul><h3>Employee Experience Responsibilities</h3><ul><li>Build day-to-day experiences for Angaza employees to connect with the team while remote</li><li>Coordinate monthly onsite team days at WeWork for the San Francisco Bay Area team, including WeWork vendor management, event planning, and day-of coordination </li><li>Own internal culture communications, including monthly internal newsletter, anniversary and birthday celebrations, and quarterly culture celebrations</li><li>Support with other culture initiatives and maintain strong relationships with team members to best curate the Angaza culture</li></ul><h3>Required Skills, Attributes and Experience: You...</h3><ul><li>Have a Bachelor degree in HR (preferred) or other field. <b>SHRM or PHR certification a strong plus</b></li><li>Have 4+ years of related experience in a People Operations/Human Resources support role. <b>Prior experience in a startup environment is a strong plus </b></li><li>Have experience managing payroll and benefits through an HRIS. Experience with Namely and Deel preferred, <b>experience with international payroll systems a strong plus</b></li><li>Care about the “human” in human resources; are able to empathize with team members across different roles, seek to understand others’ perspectives, and go the extra mile to create a positive work environment </li><li>Are motivated by helping others</li><li>Have excellent written and verbal communication skills</li><li>Possess a strong attention to detail</li><li>Handle sensitive information with discretion</li><li>Have strong project management skills, and are an expert at managing your own time</li><li>Bring creativity and enthusiasm to “people projects” </li><li>Exemplify Angaza’s values:  impact-driven, empathetic, courageous, trustworthy, curious, and collaborative</li></ul><br><div><b style="font-size:18px;">To Apply</b></div><div>Please use the form linked below to apply for this position, including the required eligibility questions and uploading a resume and other application materials if you feel they would support your candidacy. Due to the nature of the role, <b>Angaza is unable to sponsor or transfer employment visas</b>. All applicants should have permanent US work authorization prior to applying, and applicants who require an employment visa will be removed from consideration. </div><div><br></div><div><b style="font-size:18px;">Other Details</b></div><div>Angaza is a for-profit company with headquarters in San Francisco and Nairobi.</div><div>Employees receive salary, an equity stake in Angaza, and benefits that include:</div><div> - Competitive health benefits including medical, dental, vision, life, disability, HSA, &amp; FSA</div><div> - 401(k) with company match</div><div> - Fully paid parental leave</div><div> - Flexible scheduling and time off policies</div><div> - Knowledge that you’re making a positive impact on the world every day you come to work!</div><div><br></div><div><b style="font-size:18px;">Our Commitment to DEI</b></div><div>At Angaza, we evaluate all candidates on the basis of their ability to meet stated job requirements. We do not discriminate against candidates on the basis of sex, gender, marital status, religion, nationality, or other personal characteristics. In keeping with our commitment to supporting a safe and inclusive workplace, <b>we strongly encourage candidates from traditionally underrepresented backgrounds to apply</b>.</div>

HR Manager

<div><b>About Angaza</b></div><div>Angaza enables businesses to sell life-changing products, on credit, to low-income, unbanked consumers in emerging markets. Our technology uses an IoT network of connected devices, mobile payments, and machine learning to accelerate the adoption of solar energy systems, smartphones, and appliances. </div><div><br></div><div>We are reinventing consumer credit by making it available to the 2 billion people across the globe who are unbanked or left out of formal credit/savings ecosystems. With Angaza, consumers have the flexibility to buy now and pay later, with full pricing transparency. And, merchants can increase their sales and revenue by over 8x by offering life-changing products on credit. </div><div><br></div><div>Angaza is building a more equitable world through access to credit and financial inclusion. With Angaza’s point-of-sale (POS) consumer financing solution, consumers in Kenya and other emerging markets can acquire life-changing products, like smartphones and appliances, by paying over time for their cost. </div><div><br></div><div>Angaza’s inclusive finance platform is already used by businesses in 50+ countries across Sub-Saharan Africa, Latin America, and Asia to improve the daily lives of over 20 million people.</div><div><br></div><div><b><span style="font-size:18px;">This Position</span></b></div><div>Angaza’s Customer Success Managers (CSMs) are the face of Angaza and are responsible for orchestrating a superior customer experience. This position joins a team of CSMs who focus on proactive customer engagement to identify growth opportunities and mitigate against business risk. Our Customer Success team promotes overall customer satisfaction and product adoption through optimizing the value our customers gain from the Angaza platform. This role will be responsible for independently managing a portfolio of both English and French speaking customers and ensuring their success with Angaza’s comprehensive suite of software tools. This position is domiciled in Nairobi with occasional international travel and reports to the Manager of Customer Experience. Candidates from the wider African continent and beyond are eligible to apply.</div><br><br><h3>Responsibilities</h3><ul><li>Help our customers optimize their use of our software platform to effectively sell life-changing products to end-users at scale  </li><li>Establish productive, professional relationships with key personnel in assigned customer accounts</li><li>Effectively communicate the value of the Angaza platform via scheduled meetings and business reviews</li><li>Become an expert in Angaza’s software products and provide recommendations to suit varying customer needs</li><li>Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company and customer personnel</li><li>Proactively assess, clarify, and validate customer needs on an ongoing basis</li><li>Identify growth and expansion opportunities through data analysis and customer engagements and collaborate with the commercial teams (Marketing, Sales) to follow up</li><li>Carefully and rigorously maintain the company CRM as a repository of customer information</li></ul><h3>Required Experience</h3><ul><li>BS/BA degree in relevant technical/educational field</li><li>Minimum of 4 years experience managing relationships with enterprise, mid market and SMB customers, for a software or technical product</li><li>Demonstrated track record of managing and nurturing B2B customer relationships and retaining/building accounts; experience in a start-up context a strong plus</li><li>Experience with managing multiple projects simultaneously at various stages</li><li>Comfort with technology and digital tools</li><li>Ability to represent Angaza at industry events and with existing customers</li><li>Outstanding written and spoken language ability in English</li><li>Skilled at data analysis</li><li>Excellent attention to detail</li><li>Enthusiasm for a fast-paced, high-performing start-up work environment</li><li>Experience using a CRM, preferably Salesforce, to log activities and manage customer communications</li><li>Exemplify Angaza’s key values: impact-driven, empathetic, courageous, trustworthy, curious, and collaborative</li><li>A strong command of the French language is an added advantage</li></ul><br><div><span style="font-size:18px;"><b>Preferred Experience</b></span></div><div>Since this role is responsible for a portfolio including companies who primarily conduct business in French, candidates who can communicate in business French are preferred and will be given extra consideration. Please fill out the "French Proficiency" questionnaire if this applies to you. </div><div><br></div><div><b><span style="font-size:18px;">To Apply</span></b></div><div>Please submit a resume and cover letter, as well as completing the required CSM Eligibility questionnaire and, if applicable, optional French Proficiency questionnaire. </div><div><br></div><div><b style="font-size:18px;">Other Details</b></div><div>Angaza is a for-profit company with headquarters in Nairobi and San Francisco.</div><div>Employees receive salary and competitive benefits that include:</div><div> - Company-sponsored private medical plan</div><div> - Pension plan with company contribution </div><div> - Flexible scheduling and time off policies</div><div> - Knowledge that you’re making a positive impact on the world every day you come to work!</div><div><br></div><div><b style="font-size:18px;">Our Commitment to DEI</b></div><div>At Angaza, we evaluate all candidates on the basis of their ability to meet stated job requirements. We do not discriminate against candidates on the basis of sex, gender, marital status, religion, nationality, or other personal characteristics. In keeping with our commitment to supporting a safe and inclusive workplace, <b>we strongly encourage candidates from traditionally underrepresented backgrounds to apply</b>.</div>

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Angaza

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