Zoomo is a provider of electric bikes accessed via subscription models to help gig workers in the food delivery industry. Zoomo's high-quality LEV (light electric vehicle) range includes e-Bike, e-Moped, and e-Cargo options. Zoomo plans to use the funding to add new corporate categories such as parcel, mail, and grocery deliveries that its bikes can be used for as well as other models better suited for individual consumers.


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Revolutionizing delivery with eco-friendly electric bikes for gig workers and corporate logistics.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities. The RoleWe're looking for an all rounded System Engineer to join Zoomo’s Global IT team, with a focus on helping the internal Zoomo team with all IT support queries, requests and incidents. If you are a dedicated IT Support person who enjoys helping others, solving problems and working on IT support tickets then this is a great opportunity for you.It would be highly desirable if you have progressed from a system administrator to a L2/3 System Engineer with experience in Start-up / Scale-up environments.Key Responsibilities:<ul> <li>Perform L1 to L3 Support as required</li> <li>Configure, deploy, maintain Google Workspace Policies, Okta policies. </li> <li>Manage workload in Azure and GCP including IAM and security. </li> <li>Build, deploy, maintain backup processes for disaster recovery.</li> <li>Applications, SOE packaging, deployment using Kandji, MDM (on-prem)</li> <li>Applications, OS, hardening, patching, including vulnerability remediation, threat monitoring and incident response.</li> <li>Build, develop WAN / LAN / WLAN network infrastructure for offices, sites to sites, Cloud Hostings. </li> <li>Configuration of fortinet firewalls rules, routing &amp; switching to maximize network efficiency and security</li> <li>Configure SaaS systems alerts, security logs auditing and monitoring.</li> </ul>RequirementsWe are looking for an experienced Level 3 System Engineer with the following:<ul> <li>Minimum 7 years experience in Level 3 system administration/engineer role</li> <li>Supporting 300+ users across the globe via phone, email, face to face, remote</li> <li>Experience working with a 24/7 support roster.</li> <li>Experience with the following technologies</li> </ul><ul> <ul> <li>Windows 11, Apple environments, including mac OS, iOS.</li> <li>Google Workspace, Okta, Office 365 Azure AD, Kandji. </li> <li>RMM, MDM, Endpoint Protection, Remote Management tools. </li> </ul> <li>Solid understanding of Google Cloud Platforms and Infrastructure, experience with Azure or GCP highly regarded</li> <li>Cybersecurity knowledge and relevant industry certification </li> <li>Prior experience with scripting and automation advantageous </li> <li>ITIL experience and certificate preferable.</li> <li>Industry certifications from Microsoft, Google, OKTA, Google, well regarded.</li> <li>Excellent troubleshooting experience</li> <li>Good understanding of ITIL, Incident vs request, Major Incident management</li> <li>Great communication skills</li> <li>A technical thinker who has the ability to stick to deadlines, prioritize L1  IT incidents and requests.</li> <li>Passion for learning and have good attention to details.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched-on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Lots of exciting IT projects to participate in</li> <li>Hands-on learning experience working with senior IT leaders.</li> <li>Opportunity to expand your technical knowledge and experience, develop your industry skills, training &amp; certification, and ultimately your career</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

IT Support Engineer

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.THE ROLEWe're a fast-growing last-mile delivery startup looking for a highly motivated Mechanic to keep our fleet and our courier partners rolling. If you're a detail-oriented tech with a passion for electric vehicle technology and a can-do attitude, we want you! Competitive pay, an awesome team, and the chance to shape the future of urban transport. What You'll Do:<ul> <li>Maintain and repair our fleet of e-bikes, e-mopeds, and e-cargo bikes.</li> <li>Provide top-notch customer service to our courier partners.</li> <li>Troubleshoot technical issues and diagnose problems efficiently.</li> <li>Ensure all repairs meet our high standards of quality.</li> <li>Contribute to a fast-paced, high-energy environment.</li> </ul>What You'll Bring:<ul> <li>Proven experience as a bike mechanic, preferably with e-bikes.</li> <li>Strong mechanical aptitude and problem-solving skills.</li> <li>Excellent customer service and communication skills.</li> <li>A passion for e-mobility and sustainability.</li> <li>A positive, can-do attitude and a team player mentality.</li> </ul>Requirements<ul> <li>E-Mobility Enthusiast (e-bikes, e-mopeds, e-cargo bikes!)</li> <li>Proven bike mechanic skills (e-bike experience a plus!)</li> <li>Top-notch diagnostic and troubleshooting abilities</li> <li>Meticulous attention to detail &amp; quality</li> <li>Customer-centric mindset &amp; great communication</li> <li>Adaptable, organised, and a team player (flexible hours)</li> <li>E-bike specific knowledge (batteries, drive systems)</li> <li>Industry certifications (Cytech, etc.)</li> <li>Multilingual a bonus </li> </ul>Physical: Able to lift/manoeuvre e-bikes &amp; stand for extended periods.BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including: <ul><li>Working with a switched-on team that strives to make the streets greener and serve the rider</li></ul><ul> <li>Basic Salary £29,087 to £30,262 (depending on experience)</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support </li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Bicycle Mechanic (eBikes)

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.THE ROLEWe are seeking a talented and driven Webflow developer to join our growing team. You will play a critical role in managing and enhancing our website, ensuring optimal user experience (UX) and performance, while planning and executing a robust SEO strategy. The ideal candidate will have expertise in Webflow, strong English communication skills, and a strategic mindset for SEO across multiple fronts. RESPONSIBILITIESWebsite Management:<ul> <li>Oversee the user experience (UX) and customer journey on the website, ensuring seamless navigation and an optimized customer path on all devices.</li> <li>Manage requests from internal teams to implement design and content changes on the website via Webflow.</li> <li>Work with CMS collections and animations to enhance interactivity and engagement.</li> <li>Conduct user research and implement UX improvements based on insights and best practices.</li> </ul>SEO Strategy &amp; Execution:<ul> <li>Develop and implement a comprehensive SEO strategy to improve rankings, organic traffic, and visibility.</li> <li>Optimize website content with on-page SEO best practices (metadata, internal linking, content structuring, etc.).</li> <li>Oversee off-page SEO efforts, including backlink building and outreach.</li> </ul> Performance Monitoring &amp; Reporting:<ul> <li>Use Google Analytics, Search Console, SEMrush, Amplitude, and other tools to track website performance and report it to the rest of the team.</li> <li>Analyze traffic trends and adjust strategies accordingly.</li> </ul>Requirements<ul> <li>Extensive experience with Webflow, including CMS collections and animations.</li> <li>Good understanding of UX/UI principles and ability to improve user journeys through research.</li> <li>Solid knowledge of SEO best practices (on-page, off-page, and technical SEO).</li> <li>Experience with web analytics and SEO tools (Google Analytics, Search Console, SEMrush, etc.).</li> <li>Strong English communication skills (spoken and written).</li> </ul>Desired but not essential:<ul> <li>Webflow Certified Partner certification.</li> <li>Familiarity with other no-code tools (Zapier, Make, etc.).</li> <li>Understanding of digital marketing (paid ads, social media, CRM, etc.)</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched-on international team that strives to make the streets greener</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes for free</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Webflow Developer (with SEO)

<h3>The Role</h3>We are seeking a talented, dedicated, and highly analytical Strategy and Operations Analyst to enhance reporting in the Supply Chain Function. This is a unique opportunity to play a key role in important processes which drive purchasing decisions. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results.We are looking for a Strategy &amp; Operations Analyst to join our Supply Chain team. In this high-impact role, you will enhance data accuracy and reporting, manage key supply chain operational initiatives  and provide strategic insights to inform million dollar decisions at Zoomo. This is an excellent opportunity for someone with strong data skills, a structured approach to problem-solving, and the confidence to engage with senior stakeholders.The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal stakeholders. Flexibility and the ability to prioritise in a changing business environment will also be key. Our team culture is goal-oriented, collaborative and driven to achieve results. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment who is willing to roll up their sleeves and get things done. <h3>Responsibilities</h3>Data Accuracy<ul> <li>Improve data integrity across inventory, demand planning, and supply chain operations.</li> <li>Develop and refine reporting processes to provide real-time visibility into key metrics.</li> <li>Collaborate with cross-functional teams to enhance data systems and eliminate inefficiencies.</li> </ul>Operations &amp; Process Improvement<ul> <li>Manage key operations initiatives e.g. Battery Rework Program management.</li> <li>Implement other process improvement e.g. warranty process.</li> <li>Prepare materials and insights for monthly meetings with leadership.</li> </ul>Ad Hoc Analysis &amp; Strategic Decision Support<ul> <li>Conduct deep-dive analyses on business and supply chain performance, cost efficiencies, and process optimizations.</li> <li>Build models and dashboards to support data-driven decision-making.</li> <li>Present findings and recommendations to C-suite to influence strategy.</li> </ul>Requirements<ul> <li>Previous experience in operations, process improvement, or data analytics, ideally within a start-up or fast-paced environment.</li> <li>Proficient in Google sheets/excel/SQL</li> <li>Excellent analytical skills, with a strong focus on improving processes and driving efficiencies</li> <li>Someone who can breakdown a problem, understand the root cause and implement a solution that addresses these root causes</li> <li>Strong written and verbal communication skills with the ability to work across internal and external stakeholders.</li> <li>Strong organisational skills. </li> <li>Fluent in English with any additional languages as a plus (Spanish, German or French) </li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Strategy & Operations Analyst (Supply Chain)

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.The Role We are seeking an experienced Senior Bicycle Mechanic with expertise in electric bike repair and maintenance to join our team on a full time basis. The successful candidate will be responsible for servicing and repairing electric bicycles, ensuring that they are safe, reliable, and performing at their best. The Senior Bicycle Mechanic will work closely with the Operations Manager to mentor the team of Mechanics and ensure the Back of House function operates effectively, with continuous and improvement and quality customer service in mind.Your main responsibilities will include: <ul><li>Perform repairs and maintenance on electric bicycles, including but not limited to: replacing batteries, motors, controllers, wiring, brakes, drivetrain components, and suspension systems.</li></ul><ul> <li>Utilize specialized tools and equipment to perform advanced repairs, such as wheel truing, headset adjustments, and frame alignment.</li> <li>Provide guidance and training to other mechanics on electric bike repair and maintenance techniques, as needed.</li> <li>Communicate effectively with customers, answering questions and providing recommendations on bike maintenance, repair, and upgrades.</li> <li>Keep accurate records of all work performed on bicycles, including detailed notes on parts and labor.</li> <li>Maintain a clean and organized workshop, ensuring that tools and equipment are in good condition and properly stored.</li> <li> Work closely with the Operations Manager to maintain an effective Back of House function, focusing on continuous process improvement and quality customer service.</li> </ul>Requirements<ul><ul> <li>Experience with e-bikes and their electrical components i.e. lithium-ion batteries</li> <li>Ability to commit to a full time roster</li> <li>Comfortable working with tools and software</li> <li>Strong communication and organisation skills</li> <li>Excellent attention to all the little details, with great pride in the quality of work</li> <li>A natural team player, humble and willing to get their hands dirty, helping others</li> <li>A passion for bikes or cycling</li> </ul></ul>Benefits<ul> <ul><li> Free bike use - access to your very own Zoomo e-bike to use, free!</li></ul> <ul> <li> L&amp;D - Learning &amp; Development Allowance and Leave Days to invest in your personal career growth</li> <li> Extra Annual Leave days - "Zoomo Days" as a reward for your tenure</li> <li> Wellbeing - Access to free and unlimited well-being support and professional counselling</li> <li> Discounted Health Insurance - access to a discounted corporate rate for private health</li> <li> Paid Parental Leave - A Zoomo funded scheme to support new parents</li> <li> Employee Referral Program - to reward you for helping us hire other Zoomers!</li> <li> Regular Social Events - a dedicated "Joy Committee" who organise fun team events like pub feeds, team drinks, bowling etc!</li> </ul> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Senior Bicycle Mechanic

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The RoleIn this role you will be working in a multidimensional set-up mainly as our front of house being a brand ambassador for Zoomo, ensuring the highest level of customer service and informing our customers the specs of our awesome e-bikes. But you will also be working as a Mechanic ensuring we deliver the best quality electric bikes to our customers and making sure processes and procedures are followed.At Zoomo we seek people who are fun, energetic, customer friendly and hard working. We’re looking for a customer obsessed problem solver. This role is exceptionally important; you’re the face of Zoomo and pillar of our day to day service and maintenance operation. We sell complicated products, you need to be comfortable explaining the technical aspects of a bike to customers as well as the financial aspects of our rent. On top of that you perform basic repairs on our bikes and work closely with our mechanic team to ensure best in class quality of our product.Responsibilities<ul> <li>Provide accurate information to customers (e.g. product features, pricing and after-sales services) and answer customers’ questions about specific products/services</li> <li>Build, repair and servicing of bikes to the highest of standards as expected by Zoomo, this includes diagnose required services, fault find and actual mechanic repair of Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition</li> <li>Support our efforts to recover lost and stolen bikes</li> <li>Ensure our riders have an awesome and seamless in-person support experience</li> <li>Walk riders through the on-boarding process and help existing riders troubleshoot any issues they experience</li> <li>Meet store sales targets in collaboration with the rest of the team</li> <li>Our data is important! Complete store administration and ensure compliance with policies and procedures</li> <li>Maintains store H&amp;S compliance and housekeeping standards including visual marketing and merchandising of store </li> <li>Improve brand awareness and support marketing activities through Berlin to grow our customer base</li> <li>Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</li> </ul>RequirementsCandidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.<ul> <li>Proven work experience as a (Bike) Mechanic or similar role</li> <li>You’re willing and enthusiastic about selling our product to potential riders and ideally have a track record of achieving sales targets.</li> <li>Professional or personal experience in technical field and ideally repairing bicycles including motorbikes, e-mopeds or even cars</li> <li>Familiarity with consumer behaviour principles, you’re a cool and calm operator; diffusing heated situations and turning irate customers into Zoomo promoters is your cup of tea</li> <li>Excellent communication skills, capable of building trusting relationships</li> <li>Interest and knowledge in mobility, micro mobility or with e-bikes</li> <li>You’re able to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask</li> <li>Strong organization skills and the ability to multi-task is key</li> </ul><ul> <li>Has fun and enjoys working in a collaborative environment</li> <li>European drivers licence required</li> <li>Fluent communicator in English/German (B2 or higher) as well as any other language e.g. Hindi considered a big plus</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>14€-15€ per hour, depending on experience</li> <li>Contribution to public transport and budget for personal tools/hardware</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Bicycle Mechanic (f/m/d)

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities. The Role As Senior Corporate Counsel, you will be part of our broader global legal team, and will be based in either Barcelona or Madrid. Working on exciting strategic work as we scale at speed, you will also be innovative, think outside the box and devise commercially minded solutions.Every day presents a new and exciting challenge to our legal team and we are looking for someone who is just as excited and passionate as we are to be part of the journey to the next stage of growth in the micro-mobility space. Key Responsibilities:<ul> <li>Lead complex contract negotiations and apply a strategic and commercial lens to ensure that commercial outcomes that are best for business are achieved, while mitigating the business’s exposure to risk. </li> <li>Establish strong and constructive relationships with business stakeholders across the entire business. This involves working closely and collaboratively with these stakeholders who will be looking to you as their go-to legal advisor. </li> <li>Take an active part in the creation of scalable processes to efficiently deal with various legal matters. </li> <li>Assist in the management and resolution of actual, threatened, or potential litigation as well as queries from regulators.</li> <li>Identify key areas of risk and regularly monitor compliance. This includes maintaining an understanding of the laws and regulations relating to manufacturers and suppliers of LEVs in the micro mobility space. </li> <li>Translate complex legal advice in clear and simple terms to the business.</li> </ul>Requirements<ul> <li>A combination of 4-8 years private practise and in-house experience. Bonus points for exposure to working in the electric vehicle industry or clean energy. Admitted to practice in Spain (or another jurisdiction) with a current practising certificate.</li> <li>Demonstrated experience in advising on data privacy and other complex compliance matters, negotiating B2B agreements, SaaS agreements and hardware procurement agreements.</li> <li>Experience in or exposure to managing legal matters spanning across other jurisdictions in order to provide the business with a sense-check as to reasonable courses of action. </li> <li>Ability to make sound recommendations to the business while communicating the rationale and legal implications behind these recommendations with clear and simple messaging. We are all about being enablers to the business.</li> <li>Exceptional interpersonal skills with demonstrated success in working effectively with a diverse range of people, and an ability to communicate in a friendly and approachable manner.</li> <li>High degree of professional ethics and integrity.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Senior Corporate Counsel

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities. THE ROLE: At Zoomo we seek people who are hungry, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The front-of-house role is exceptionally important; you’re the face of Zoomo. We value athletes who love the challenge of flexing across tasks, roles, and priorities. You are expected to be proactive and manage your own time and responsibilities. Punjabi- and/or Hindi-speaking is a plus!Responsibilities:<ul> <li>Ensure our riders have an awesome and seamless in-person experience</li> <li> Provide energetic conversation when engaging with new and existing customers </li> <li>Maintain empathy through situations presented by customers and ensure the safety of our riders</li> <li>Walk riders through the on-boarding process and all safety requirements</li> <li> Be able to provide tip-top technical assistance and information about all of our products and services </li> <li>Help existing riders troubleshoot any issues they experience</li> <li>Follow up with customers on post-rental and post-sales support</li> <li> Acts as a team player by assisting and collaborating with our CS team to solve customer issues. </li> <li>Work with the operations team to make our support processes even better</li> <li> Maintain compliance with Zoomo company policies, practices, and procedures.</li> <li>Assist the mechanics with maintaining a consistent inventory</li> <li> Participate in proactive efforts to achieve individual and company goals </li> <li> Be willing to tackle new responsibilities as the needs of our business change </li> </ul>Requirements<ul> <li>A combination of retail, sales, client-facing, and customer service experience</li> <li>An outstanding communicator, with the ability to interact and connect with many types of personalities</li> <li>Willing and enthusiastic about selling our product to potential riders</li> <li>Energetic and proactive in following up on leads and upselling products</li> <li>Able to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask</li> <li>You’re self-motivated and able to operate independently with minimal oversight</li> <li>Ability to work in a fast-paced environment while still being able to prioritize projects and manage his or her own time.</li> <li>Flexibility is an absolute must; we are a startup - things change on the daily</li> <li>Strong work ethic and willingness to do what is needed to get the job done with a “no task too small mentality.” </li> <li>A winning and collaborative attitude, you are open to learning from other team members and leverage data/resources with stakeholders and peers</li> <li>Flexible to work both weekdays and weekends </li> <li>Driver’s license preferred but not required</li> <li>Some knowledge of bicycles is preferred but not necessary</li> <li>Command of Gsuites products or similar applications such as Excel, PowerPoint, and OneDrive. </li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Basic Salary CAD$20 per hour</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Retail Associate

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include Uber Eats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.THE ROLEWe're not just building a business; we're redefining last-mile delivery and we're looking for a highly motivated and results-driven City Manager to lead this revolution. This critical leadership role within our rapidly growing company demands a dynamic and adaptable individual with a proven track record. You will be responsible for the performance of our two London retail hubs, driving growth, profitability, and a customer experience that sets a new standard, all while empowering a high-performing team.This role requires a strategic and entrepreneurial mindset, a commitment to operational excellence, and a passion for creating truly innovative customer experiences. The ideal candidate understands the London market, is driven to deliver exceptional service, and thrives in a fast-paced, ever-evolving landscape, embracing change and relentlessly pursuing growth. If you're ready to disrupt the status quo and shape the future of [your niche], we want to hear from you.RESPONSIBILITIESBusiness Leadership:<ul><li>Imagine owning the growth of our London hubs. You'll develop and execute comprehensive plans to not just meet, but exceed, ambitious revenue, profit, and market share goals. Oversee every facet of hub operations, from leasing and fleet management to inventory, logistics, and customer experience. You'll own the P&amp;L, managing budgets, controlling costs, and maximising profitability. This is about building something extraordinary.</li></ul>People Management:<ul><li>Building a dream team starts with you. You'll recruit, hire, train, and develop a high-performing team of mechanics, technicians, and customer service representatives. Conduct performance reviews, provide regular feedback, and unlock opportunities for growth. You'll oversee team scheduling, payroll, and other HR functions, empowering your team to do their best work.</li></ul>Customer Experience:<ul><li>Crafting an unparalleled customer experience is paramount. You'll ensure every interaction, from initial inquiry to ongoing support, is exceptional. Build and nurture strong relationships with key customers, both individual couriers and B2B clients. Resolve customer issues effectively and efficiently, ensuring satisfaction and loyalty. </li></ul>Operations Management:<ul><li>Seamless operations are the foundation of our success. You'll manage all aspects of our London operations, including fleet maintenance, repairs, and logistics. Oversee inventory management, optimising stock levels and minimising costs. Maintain a safe and compliant operating environment, exceeding all relevant regulations and safety standards. This is about operational excellence.</li></ul>Requirements<ul> <li>2+ years of experience as a Retail Area Manager or similar role in a fast-paced, tech-focused retail environment.</li> <li>Proven ability to drive sales growth and achieve performance targets.</li> <li>Strong analytical skills and experience using data to make informed decisions.</li> <li>Excellent communication, interpersonal, and leadership skills.</li> <li>Passion for technology and innovation.</li> <li>Proficiency in POS systems and other relevant software.</li> </ul>BenefitsAt Zoomo, you'll join a passionate team driving a global movement toward sustainable urban transportation. Be at the forefront of the electric revolution all while enjoying these exceptional benefits:<ul> <li> Base Salary: £40-45k (depending on experience)</li> <li> Comprehensive benefits: Enjoy global and country-specific benefits packages tailored to your needs.</li> <li> Growth opportunities: Turbocharge your career with ongoing development and progression.</li> <li> Perks: Experience our products firsthand with a company e-bike, and take advantage of our annual learning and development allowance.</li> <li> Wellbeing: Prioritise your mental health with our dedicated support resources.</li> <li> Inclusive culture: Be part of a diverse and inclusive team from 45+ nationalities.</li> </ul>

City Manager

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities. The Role As a Mobile Mechanic, you'll be a crucial part of our operations, ensuring our business clients fleets of e-bikes, e-cargos, and mopeds are always in top condition, travelling across your designated territory to provide on-site maintenance and repairs to our valued B2B customers.Your ResponsibilitiesRegular vehicle inspections and maintenance: Including preventative maintenance, diagnosing and repairing mechanical and electrical issues, and ensuring vehicle safety standards are met.Providing on-site repairs: Efficiently and professionally diagnose and repair a wide range of mechanical and electrical problems, including tyre changes, brake adjustments, battery replacements, and more.Maintaining accurate records: Keep detailed records of all service work performed, including parts used, labour hours, and customer interactions.Excellent customer service: Build strong relationships with our clients, providing exceptional service and ensuring their satisfaction.Proactive problem-solving: Identify and address potential issues before they impact our clients' operations.Time management and organisation: Effectively manage your workload and travel schedule to ensure timely service delivery.Continuous learning: Stay updated on the latest industry best practices and technologies related to electric vehicle maintenance.Requirements<ul><li> Proven experience as a mobile mechanic with a strong understanding of electric vehicle systems.</li></ul><ul><li> Excellent mechanical and diagnostic skills with the ability to troubleshoot and repair a variety of issues.</li></ul><ul><li> Strong customer service orientation with the ability to build rapport and maintain positive relationships.</li></ul><ul><li> Excellent time management and organisational skills with the ability to prioritise tasks and meet deadlines.</li></ul><ul><li> Proficient in basic computer skills for record-keeping and reporting.</li></ul><ul><li> Valid driver's license and a clean driving record.</li></ul>A passion for sustainability and a desire to contribute to a greener future.BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul><li>Working with a switched-on team that strives to make the streets greener and serve the delivery rider</li></ul><ul> <li>Base Salary £28,742 - £33,756</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our vehicles with our free employee rental scheme</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support </li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.#LI-ONSITE

Bicycle Mechanic (Cargo bikes)

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU., Reino Unido, Europa, Canadá y Australia. En 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Los vehículos Zoomo son utilizados por los principales actores en los segmentos de entrega de alimentos, comestibles y paquetes con socios como UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff y muchos más.Únase a un equipo de alto rendimiento en el que se confía para tener un impacto directo en nuestro negocio, nuestros clientes y nuestro planeta.EL ROLBuscamos personas fiables y ambiciosas para que se unan a nuestro equipo de mecánicos en rápido crecimiento. Mecánicos prácticos y resolutivos, que se sientan realmente orgullosos de su trabajo, son la base del éxito de Zoomo y de nuestro increíble crecimiento hasta ahora. Si te apasionan las motos y bicicletas eléctricas y quieres formar parte del negocio de motos y bicicletas motos eléctricas más emocionante de Europa, ¡queremos saber de ti!Responsabilidades:<ul> <li>Reparar y dar servicio a motos eléctricas, manteniendo siempre los más altos estándares posibles.</li> <li>Diagnosticar los servicios requeridos, encontrar los fallos y reparar los vehículos para que puedan volver al cliente en una condición segura y totalmente operativa.</li> <li>Completar la documentación adecuada</li> <li>Actualizar nuestro sistema de gestión de flotas con las motos eléctricas recién reparados (cuando sea necesario)</li> <li>Trabajar de forma eficiente y asegurarse de que el taller se mantiene limpio y ordenado</li> <li>Mantener control en la gestión de inventario</li> <li>Comprometerse a proporcionar el mejor servicio al cliente, promoviendo nuestros valores al interactuar con los clientes y proveedores de Zoomo.</li> </ul>RequirementsExperiencia mínima de 1 año de cualificación como mecánico<ul> <li>Una verdadera pasión por tu trabajo</li> <li>Un buen conocimiento sobre las motos eléctricas, incluyendo el montaje y el mantenimiento</li> <li>Capacidad para trabajar con equipos informáticos y aplicaciones</li> <li>Flexibilidad para viajar por España</li> <li>Ser capaz de trabajar en equipo y contribuir a alcanzar los objetivos individuales y de equipo</li> <li>Actitud positiva, proactiva y voluntad de hacer un esfuerzo adicional</li> <li>Poder trabajar en España y tener un buen dominio del español.</li> <li>Permiso de conducir motocicletas</li> <li>Se valorará positivamente experiencia en reparación de e-bikes.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Trabajar con un equipo motivado que se esfuerza por hacer que las calles sean más verdes y por servir al motorista</li> <li>Un salario competitivo basado en tu experiencia</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Salidas y eventos mensuales del equipo</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Asignación anual para aprendizaje y desarrollo</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos. #LI-ONSITE

Mecánico de ciclomotores eléctricos

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU., Reino Unido, Europa, Canadá y Australia. En 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Los vehículos Zoomo son utilizados por los principales actores en los segmentos de entrega de alimentos, comestibles y paquetes con socios como UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff y muchos más.Únase a un equipo de alto rendimiento en el que se confía para tener un impacto directo en nuestro negocio, nuestros clientes y nuestro planeta.Reportando al Mecánico Senior, desempeñarás una labor crucial para las operaciones en Madrid. Tus tareas: <ul> <li>Montar y reparar bicicletas eléctricas.</li> <li>Contribuir a la mejora continua de nuestros procesos y servicios.</li> <li>Realizar controles de calidad para garantizar la seguridad de todas las bicicletas.</li> <li>Proporcionar un servicio excepcional a los usuarios y ayudar en la incorporación de nuevos clientes.</li> <li>Evaluar los daños y reparar las bicicletas con los más altos estándares</li> </ul>Requirements<ul> <li>¡Te apasionan las bicicletas!</li> <li>Motivado y capaz de trabajar en equipo y de forma independiente. </li> <li>Eres flexible (trabajando en las instalaciones del cliente y pudiendo viajar a otras ciudades). </li> <li>Sabes gestionar tu tiempo, priorizar sus tareas, te gusta trabajar bajo presión y sabes manejar el estrés.</li> <li>Tienes carnet de conducir (para conducir nuestras furgonetas y transportar bicicletas por la ciudad). </li> <li>Conocimiento y experiencia en el montaje, mantenimiento y reparación de todo tipo de bicicletas y accesorios.</li> <li>Tienes al menos 2 años de experiencia como mecánico de bicicletas (eléctricas o no) en el sector del ciclismo o la movilidad.</li> <li>Tienes buenas aptitudes de atención al cliente (se valorará la experiencia en un puesto de contacto con el cliente, por ejemplo en una tienda de bicicletas).</li> <li>Se valorará la experiencia en reparación de componentes de bicicletas, aunque no es imprescindible.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Un salario base de 18.000 euros al año y beneficios adicionales.</li> <li>Jornada a tiempo completo</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos.#LI-ONSITE

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Jobs (12)

IT Support Engineer

IT Support Engineer

Bicycle Mechanic (eBikes)

Bicycle Mechanic (eBikes)

Webflow Developer (with SEO)

Webflow Developer (with SEO)

Strategy & Operations Analyst (Supply Chain)

Strategy & Operations Analyst (Supply Chain)

Senior Bicycle Mechanic

Senior Bicycle Mechanic

Bicycle Mechanic (f/m/d)

Bicycle Mechanic (f/m/d)

Senior Corporate Counsel

Senior Corporate Counsel

Retail Associate

Retail Associate

City Manager

City Manager

Bicycle Mechanic (Cargo bikes)

Bicycle Mechanic (Cargo bikes)

Mecánico de ciclomotores eléctricos

Mecánico de ciclomotores eléctricos

Técnico/Reparador de Bicicletas y Motos Eléctricas

Técnico/Reparador de Bicicletas y Motos Eléctricas

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