Zoomo is a provider of electric bikes accessed via subscription models to help gig workers in the food delivery industry. Zoomo's high-quality LEV (light electric vehicle) range includes e-Bike, e-Moped, and e-Cargo options. Zoomo plans to use the funding to add new corporate categories such as parcel, mail, and grocery deliveries that its bikes can be used for as well as other models better suited for individual consumers.


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Revolutionizing delivery with eco-friendly electric bikes for gig workers and corporate logistics.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.The RoleWe are looking for a detail-oriented and tech-savvy Marketing Operations Manager to support our growing business by managing campaigns and automating marketing processes. In this key role, you will execute and optimize campaigns across customer touchpoints, implement scalable marketing workflows, and ensure the smooth operation of our marketing tools and platforms to drive efficiency and impact.ResponsibilitiesDevelop CRM Strategies<ul> <li>Map and refine customer journeys to ensure a seamless experience across all stages, from onboarding to reactivation</li> <li>Create and implement customer engagement, retention, and loyalty strategies to align with our business objectives</li> <li>Optimize lifecycle campaigns to enhance customer satisfaction and loyalty</li> <li>Lead the creation of re-engagement and win-back strategies to reduce churn</li> </ul>Plan and Execute Campaigns<ul> <li>Work closely with local teams across our markets to align CRM activities with business targets</li> <li>Design and launch campaigns across our marketing channels</li> <li>Continuously optimize campaigns based on performance metrics and customer insights</li> </ul>Automate Marketing Processes<ul> <li>Implement and manage marketing automation workflows using tools like Zapier, Make, and others to streamline campaigns, lead nurturing, and customer engagement processes</li> <li>Integrate various marketing and CRM platforms to enable seamless data flow, improve team efficiency, and support scalability as the business grows</li> </ul>Requirements<ul> <li>3-5 years of experience in marketing operations, CRM marketing or a similar role, preferably in a fast-paced environment. Experience in a start-up or in a B2C rental business is a plus</li> <li>Expertise in Zapier and/or Make</li> <li>Results-driven and doer mindset</li> <li>Attention to detail, excellent organizational skills and a strong focus on detail to manage complex workflows and ensure process accuracy</li> <li>Strong collaboration and communication skills to effectively coordinate across teams</li> <li>Excellent spoken and written English skills</li> <li>Other languages (French, Spanish, German) are a plus</li> <li>Expertise in Intercom is a plus</li> <li>Knowledge of SQL for advanced data analysis is a plus</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Marketing Operations Manager

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.The RoleWe are looking for a detail-oriented and tech-savvy Marketing Operations Associate to support our growing business by managing campaigns and automating marketing processes. In this key role, you will execute and optimize campaigns across customer touchpoints, implement scalable marketing workflows, and ensure the smooth operation of our marketing tools and platforms to drive efficiency and impact.ResponsibilitiesDevelop CRM Strategies<ul> <li>Map and refine customer journeys to ensure a seamless experience across all stages, from onboarding to reactivation</li> <li>Create and implement customer engagement, retention, and loyalty strategies to align with our business objectives</li> <li>Optimize lifecycle campaigns to enhance customer satisfaction and loyalty</li> <li>Lead the creation of re-engagement and win-back strategies to reduce churn</li> </ul>Plan and Execute Campaigns<ul> <li>Work closely with local teams across our markets to align CRM activities with business targets</li> <li>Design and launch campaigns across our marketing channels</li> <li>Continuously optimize campaigns based on performance metrics and customer insights</li> </ul>Automate Marketing Processes<ul> <li>Implement and manage marketing automation workflows using tools like Zapier, Make, and others to streamline campaigns, lead nurturing, and customer engagement processes</li> <li>Integrate various marketing and CRM platforms to enable seamless data flow, improve team efficiency, and support scalability as the business grows</li> </ul>Requirements<ul> <li>2 years + of experience in marketing operations, CRM marketing or a similar role, preferably in a fast-paced environment. Experience in a start-up or in a B2C rental business is a plus</li> <li>Expertise in Zapier and/or Make</li> <li>Results-driven and doer mindset</li> <li>Attention to detail, excellent organizational skills and a strong focus on detail to manage complex workflows and ensure process accuracy</li> <li>Strong collaboration and communication skills to effectively coordinate across teams</li> <li>Excellent spoken and written English skills</li> <li>Other languages (French, Spanish, German) are a plus</li> <li>Expertise in Intercom is a plus</li> <li>Knowledge of SQL for advanced data analysis is a plus</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Marketing Operations Associate

Chez Zoomo, notre vision est de faire passer chaque kilomètre urbain aux véhicules électriques légers (LEV). Zoomo offre la première plateforme mondiale pour les vélos électriques à usage commercial. Nous sommes présents aux Etats-Unis, au Royaume-Uni, en Europe, au Canada et en Australie. En 4 ans, Zoomo a contribué à la transition de millions de kilomètres urbains vers des véhicules électriques légers, a constitué une équipe de plus de 300 ingénieurs, opérateurs, vendeurs et techniciens de réparation de véhicules de classe mondiale, a développé et déployé les meilleurs vélos électriques de livraison du dernier kilomètre et le meilleur logiciel de gestion de flotte, et a vendu avec succès ces solutions de flotte aux plus grandes entreprises logistiques du monde.Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l'alimentation, de l'épicerie et de la livraison de colis avec des partenaires tels que UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff et bien d'autres encore.Sous la responsabilité du directeur de magasin, vous êtes proactif et autonome dans la gestion de votre temps et de vos responsabilités.Missions:<ul> <li>Assemblage de nouveaux vélos.</li> <li>Diagnostic des réparations à effectuer sur un vélo.</li> <li>Évaluer le matériel et les pièces détachées nécessaires.</li> <li>Réparation et maintenance de vélo à l’entrepôt et/ou sur site.</li> <li>Réalisation d'un contrôle qualité après chaque assemblage.</li> <li>Promotion de nos valeurs lors des échanges avec les clients sur site.</li> <li>Contribuer à l’amélioration continue de nos produits et services.</li> </ul>Requirements<ul> <li>Expérience 1 an minimum dans l’univers de la réparation de cycles</li> <li>Connaissances pratique de l’assemblage et de la maintenance, réparation de tous types de vélos et accessoires</li> <li>Connaissances et expérience de l’assemblage et de la maintenance des vélos électriques et leurs composants.</li> <li>Certification est un plus</li> <li>Motivé(e) et autonome</li> <li>Capable de gérer le temps et prioriser les tâches</li> </ul>BenefitsNous vous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification dans le monde :<ul> <li>Travailler avec une équipe dynamique qui s'efforce de rendre les rues plus vertes et de servir les usagers.</li> <li>A partir de 22 140 € en CDI, négociable selon expérience</li> <li>Mutuelle avantageuse</li> <li>Sorties et événements mensuels pour l'équipe</li> <li>Apprenez à connaître notre produit en utilisant l'un de nos vélos électriques.</li> <li>Soutien au bien-être mental</li> </ul>Les Zoomers représentent actuellement 45 nationalités et nous célébrons la diversité et l'inclusion avec des opportunités égales pour tous.#LI-ONSITE

Technicien Cycle (H/F)

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU., Reino Unido, Europa, Canadá y Australia. En 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Los vehículos Zoomo son utilizados por los principales actores en los segmentos de entrega de alimentos, comestibles y paquetes con socios como UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff y muchos más.Únase a un equipo de alto rendimiento en el que se confía para tener un impacto directo en nuestro negocio, nuestros clientes y nuestro planeta.EL ROLBuscamos personas fiables y ambiciosas para que se unan a nuestro equipo de mecánicos en rápido crecimiento. Mecánicos prácticos y resolutivos, que se sientan realmente orgullosos de su trabajo, son la base del éxito de Zoomo y de nuestro increíble crecimiento hasta ahora. Si te apasionan las motos y bicicletas eléctricas y quieres formar parte del negocio de motos y bicicletas motos eléctricas más emocionante de Europa, ¡queremos saber de ti!Responsabilidades:<ul> <li>Reparar y dar servicio a motos eléctricas, manteniendo siempre los más altos estándares posibles.</li> <li>Diagnosticar los servicios requeridos, encontrar los fallos y reparar los vehículos para que puedan volver al cliente en una condición segura y totalmente operativa.</li> <li>Completar la documentación adecuada</li> <li>Actualizar nuestro sistema de gestión de flotas con las motos eléctricas recién reparados (cuando sea necesario)</li> <li>Trabajar de forma eficiente y asegurarse de que el taller se mantiene limpio y ordenado</li> <li>Mantener control en la gestión de inventario</li> <li>Comprometerse a proporcionar el mejor servicio al cliente, promoviendo nuestros valores al interactuar con los clientes y proveedores de Zoomo.</li> </ul>RequirementsExperiencia mínima de 1 año de cualificación como mecánico<ul> <li>Una verdadera pasión por tu trabajo</li> <li>Un buen conocimiento sobre las motos eléctricas, incluyendo el montaje y el mantenimiento</li> <li>Capacidad para trabajar con equipos informáticos y aplicaciones</li> <li>Flexibilidad para viajar por España</li> <li>Ser capaz de trabajar en equipo y contribuir a alcanzar los objetivos individuales y de equipo</li> <li>Actitud positiva, proactiva y voluntad de hacer un esfuerzo adicional</li> <li>Poder trabajar en España y tener un buen dominio del español.</li> <li>Permiso de conducir motocicletas</li> <li>Se valorará positivamente experiencia en reparación de e-bikes.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Trabajar con un equipo motivado que se esfuerza por hacer que las calles sean más verdes y por servir al motorista</li> <li>Un salario competitivo basado en tu experiencia</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Salidas y eventos mensuales del equipo</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Asignación anual para aprendizaje y desarrollo</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos. #LI-ONSITE

Mecánico de ciclomotores eléctricos

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The Role The Retail Associate is a critical role responsible for ensuring exceptional customer experience and smooth daily operations. This position is the face of the Zoomo brand in NYC, directly interacting with our customers. You will uplevel the customer experience by managing reservations and customer inquiries and leading the FOH operations to deliver a seamless customer experience. Most importantly you will be a calm operator and a problem solver who can manage any type of customer query with a positive, can-do attitude! Responsibilities Lead the front-of-house retail operations to hit targets for rentals, retention, and revenue.<ul> <li>Drive a great customer experience by directly interacting with customers, identifying opportunities to improve, and executing initiatives that make us better.</li> <li>Collaborate with the City Ops Manager to identify and execute initiatives to improve store operational efficiency and profitability.</li> <li>Complete ad-hoc requests such as arrears collection, street team marketing initiatives, and strategy collaboration.</li> <li>Work with the customer service team to resolve knotty customer issues.</li> <li>Ensure visual standards of the store is maintained (e.g., store displays, signage and cleanliness)</li> <li>Work with the back-of-house team to ensure smooth operations and customer experience. </li> <li>Provide accurate information to customers (e.g. product features, pricing and after-sales services)</li> <li>Ensure that customers leave our store satisfied and remain customers for life.</li> </ul>Requirements<ul> <li>2+ years of retail experience.</li> <li>Excellent communicator. Both to customers and internal teams.</li> <li>Proactive. Continually finding ways to improve the customer experience and grow the business. </li> <li>Results-driven. A proven winner with a track record in hitting targets.</li> <li>Detail-oriented. If things aren’t done properly, you’re not happy.</li> <li>Calm operator. Can turn a dissatisfied customer into a Zoomo promoter.</li> <li>Positive energizer. Bring excitement and energy to the people around you. </li> <li>Problem-solver. if you don’t know the answer, you know where to look and who to ask</li> <li>Builder. Can build processes, tools, and relationships.</li> <li>Curious. Thoughtfully questions and is willing to question the status quo.</li> <li>Collaborator. Enjoys working in a collaborative environment and building relationships.</li> <li>Available to work flexible hours that may include mornings, evenings, weekends, and holidays.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support </li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Retail Associate

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes with sustainable hardware, software, servicing, and financing solutions. We operate across the USA, UK, Europe, Canada and Australia. In the last four years, Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;200 world-class operators and builders; developed and deployed electric bikes and fleet management software for last-mile delivery; and successfully partnered with the world's leading logistics businesses.Zoomo vehicles are used by major B2B and B2C players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Amazon, Ocado and many more. Expect to join a high-performing team where you are trusted and expected to lead impact for our customers, team and global businessThe RoleAs part of a leadership transition, we’re looking for a NYC-based General Manager for our North American business for an immediate start. Our business in North America currently comprises operations and teams in both NYC and Toronto with total team size of around 20. The role has full P&amp;L ownership for the North American business and reports to the global COO.NYC/Toronto and the North America market represent huge opportunities for Zoomo to have impact as the transition to sustainable urban delivery gathers pace in the continent’s biggest urban centers. We’re looking for an ambitious and high-energy General Manager to help us capture that opportunity and drive profitable growth for Zoomo in North America. This role requires a curious, hungry, versatile, and high-EQ leader. The ideal candidate is comfortable at all altitudes from developing and executing strategy with our global C-Suite, to being an exceptional people manager who loves the responsibility of leading and developing a team, to rolling up sleeves to help frontline teams optimize day-to-day operations. If you’re looking for ownership of a dynamic organization and the opportunity to develop an international multi-site team, deliver an impact you’re proud of, accelerate your career, and build meaningful relationships with the executive leadership of a global company, then this role is for you.  You’ll directly impact the trajectory of a dynamic startup operating at the heart of a rapidly changing industry.In this role, you can expect to -Own business performance for North America<ul> <li>Own the overall P&amp;L for North America.</li> <li>Drive growth in ridership, retention, and EBIT.</li> <li>Build operational and cost efficiencies through a comprehensive improvement approach.</li> </ul>Set business strategy and deliver growth and improvement opportunities for North America<ul> <li>Own strategy development for North America.</li> <li>Develop and pursue new growth opportunities and partnerships.</li> <li>Develop and manage strategic improvement and planning initiatives. </li> </ul>Build and Lead a High-Performing Team<ul> <li>Lead an org consisting of regional strategy &amp; planning and growth as well as city ops  managers and robust frontline operations.</li> <li>Own the hiring, performance management, and development of your team.</li> <li>Set expectations, provide constructive feedback, and ensure team accountability.</li> </ul>RequirementsExperience<ul> <li>10+ years of experience in operations/biz ops, strategy or consulting including 4+ years of team leadership experience.</li> <li>Startup/scale-up and micromobility experience is a plus.</li> <li>Consumer or delivery/logistics business experience is a plus.</li> </ul>Skills<ul> <li>Team management and development.</li> <li>Skilled operator with a strong on-floor presence who gets things done.</li> <li>Strategic and analytical thinker (Gsheets / Excel proficiency; SQL is a plus).</li> </ul>Competencies<ul> <li>Ownership mentality. No job is too big or too small.</li> <li>Self-starter. Excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. </li> <li>Agility. Thrives in rapidly changing, fast-paced, and ambiguous conditions. Able to bounce across a wide range of disciplines, including both technical and non-technical areas. </li> <li>Comfort at any altitude. Equally comfortable and engaged when working with a team of mechanics or execs.</li> <li>Pride in everything you do. Whether sitting on the floor of a workshop to learn how we can change tires faster or delivering a presentation for a global enterprise partner. </li> <li>Opportunity hunter. Always on the lookout for opportunities to connect dots in new ways. Excited to try new strategies, while keeping a laser-sharp focus on achieving results.</li> <li>Exceptional communicator with strong interpersonal skills. Able to build and manage strong relationships with their team and cross-functional partners.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>$130-150k base plus bonus scheme</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

General Manager - North America

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. THE ROLEBecome the Face of Our Brand! As our 'Rider Specialist' you’ll be the go-to expert for all things electric. You’ll greet customers with a friendly smile, offer exceptional technical support, and promote our innovative rental options. Your role will involve providing expert technical support to riders, efficiently processing rental agreements, building strong customer relationships, and contributing to positive store operations. You'll also promote our brand’s commitment to innovation and sustainability. We're looking for someone who is passionate about technology, has a knack for problem-solving, and loves interacting with people.Requirements<ul> <li> Customer Champion: You put the rider first, and are always willing to go the extra mile. Provide exceptional customer service, from advising on the perfect electric vehicle to processing seamless rentals and lease agreements.</li> <li> Sales Superstar: Drive revenue and smash targets by effectively promoting our products and upselling the perfect rental plan for each customer.</li> <li> Problem Solver: Quickly resolve customer issues and ensure a positive resolution.</li> <li> Operational Maestro: Support day-to-day store operations, including inventory management, fleet management, and visual merchandising.</li> <li> Team Player: Collaborate on brand initiatives, partner activations, and promotional campaigns.</li> <li> Brand Ambassador: Promote the brand’s values and mission to customers and colleagues.</li> <li> Mad Hustler: Can problem solve on the fly and loves being challenged with something new every day.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Base Salary of £25.958</li> <li>Global and country-specific benefits packages</li> <li>Regular social club events</li> <li>Free e-bike to commute to work</li> <li>Annual learning and development allowance</li> <li>Wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. THE ROLE: At Zoomo we seek people who are hungry, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The front-of-house role is exceptionally important; you’re the face of Zoomo. We value athletes who love the challenge of flexing across tasks, roles, and priorities. You are expected to be proactive and manage your own time and responsibilities. Punjabi- and/or Hindi-speaking is a plus!Responsibilities:<ul> <li>Ensure our riders have an awesome and seamless in-person experience</li> <li> Provide energetic conversation when engaging with new and existing customers </li> <li>Maintain empathy through situations presented by customers and ensure the safety of our riders</li> <li>Walk riders through the on-boarding process and all safety requirements</li> <li> Be able to provide tip-top technical assistance and information about all of our products and services </li> <li>Help existing riders troubleshoot any issues they experience</li> <li>Follow up with customers on post-rental and post-sales support</li> <li> Acts as a team player by assisting and collaborating with our CS team to solve customer issues. </li> <li>Work with the operations team to make our support processes even better</li> <li> Maintain compliance with Zoomo company policies, practices, and procedures.</li> <li>Assist the mechanics with maintaining a consistent inventory</li> <li> Participate in proactive efforts to achieve individual and company goals </li> <li> Be willing to tackle new responsibilities as the needs of our business change </li> </ul>Requirements<ul> <li>A combination of retail, sales, client-facing, and customer service experience</li> <li>An outstanding communicator, with the ability to interact and connect with many types of personalities</li> <li>Willing and enthusiastic about selling our product to potential riders</li> <li>Energetic and proactive in following up on leads and upselling products</li> <li>Able to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask</li> <li>You’re self-motivated and able to operate independently with minimal oversight</li> <li>Ability to work in a fast-paced environment while still being able to prioritize projects and manage his or her own time.</li> <li>Flexibility is an absolute must; we are a startup - things change on the daily</li> <li>Strong work ethic and willingness to do what is needed to get the job done with a “no task too small mentality.” </li> <li>A winning and collaborative attitude, you are open to learning from other team members and leverage data/resources with stakeholders and peers</li> <li>Flexible to work both weekdays and weekends </li> <li>Driver’s license preferred but not required</li> <li>Some knowledge of bicycles is preferred but not necessary</li> <li>Command of Gsuites products or similar applications such as Excel, PowerPoint, and OneDrive. </li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Basic Salary CAD$20 per hour</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The Role We're looking for an operations leader to help take our Spanish business to the next level. This role will drive strategy through execution across our toughest operational problems. We're looking for a rockstar who can move at a fast pace and build world-class operations that scale.Key Responsibilities:This person will have the opportunity to scale our fleet operations, field operations, logistics, and safety teams. In this role, you can expect to -<ul> <li>Work closely with the European Heads of Operations and General Managers to design and execute winning operations strategies</li> <li>Hire, train, and manage a great team that will help build our legacy</li> <li>Scale our shop and warehouse operations across the country and build the processes that enable us to do so</li> <li>Set global standards for our key operational metrics - fleet availability, labour/parts spend, customer and employee satisfaction, service throughput/productivity, etc.</li> <li>Lead safety initiatives and programs to ensure we continue to keep riders and employees safe at scale.</li> <li>Design a culture of performance that allows us to score goals and develop an employer-of-choice brand</li> <li>Set up and design personalized operations processes for our B2B customers</li> </ul>Requirements<ul> <li>5 years + of operations experience at a fast-growing company</li> <li>You have a track record of operational excellence everywhere you’ve been. Your previous employers would vouch that you’re consistently a top performer.</li> <li>They would describe you as a leader who sets a standard of excellence and gets the most out of your teams.</li> <li>You have recruited and managed front-line workers and you know how to adapt in front of all levels. </li> <li>Scoring goals is one of our values. You have a track record of tapping into your competitive nature to win.</li> <li>You have a bias toward action. You understand that once you’ve supported your hypothesis, real learning begins when you engage with the problem or opportunity directly.</li> <li>You have an insatiable curiosity. You get excited learning about topics that others might find boring and “Why?” is one of your most common phrases. You’re known as someone who picks things up quickly.</li> <li>You’re comfortable at any “altitude” - you take pride in everything you do. It doesn’t matter if it’s sitting in a workshop to learn how we can change tyres faster or crushing a presentation for a global enterprise partner.</li> <li>You're no stranger to a fast-paced environment. You’ve worked at a company in scale mode before and wouldn’t want it any other way.</li> <li>Humility is something that comes naturally to you. You’re a born collaborator and you care about getting to the right answer more than who came up with it.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success</li> <li>Global and country-specific benefits packages</li> <li>Flexible working that is focussed on the delivery of OKRs</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-HYBRID

Strategy and Operations Manager

ABOUT ZOOMOAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. THE ROLEJoin the Electric Revolution as our Lead Mechanic! As our Lead Mechanic, you'll be the driving force behind our bustling workshop. Lead a high-performance team of bike wizards, supercharge our repair efficiency, and deliver an unforgettable customer experience. This hands-on role requires strong technical expertise, leadership skills, and a passion for electric vehicles. Responsibilities:<ul> <li> Lead the Dream Team: Inspire and motivate a crew of talented mechanics to deliver exceptional customer service and achieve workshop goals.</li> <li> Rev Up the Workshop: Oversee all repair and maintenance operations, from diagnosing tricky issues to servicing our fleet of awesome electric vehicles.</li> <li> Keep Riders Rolling: Interact with our riders, providing clear and concise updates on their ride's status, costs, and when they can hit the road again.</li> <li> Optimise the Operation: Implement and maintain efficient workshop processes to maximize productivity and quality.</li> <li> Stock the Workshop: Manage workshop inventory to ensure we have everything we need to keep our fleet running smoothly.</li> <li> Safety First: Ensure a safe and compliant workshop environment for everyone.</li> <li> Power Up the Data: Utilise advanced systems to generate insightful reports and analyze workshop performance.</li> </ul>Requirements<ul> <li>Minimum 2 years of experience in a similar management position within the automotive or bicycle repair industry, with a strong focus on electric vehicles, particularly e-bikes, e-mopeds, and cargo bikes.</li> <li>High technical knowledge of bicycle and motorbike vehicle components, systems, and repair procedures, preferably with e-bikes, e-mopeds, and cargo bikes.</li> <li>A talent for coaching and developing team members.</li> <li>Able to lead by example and cultivate a great team culture. </li> <li>Strong problem-solving and troubleshooting skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in advanced office software and fleet management systems.</li> <li>A passion for electric vehicles, especially e-bikes, e-mopeds, and cargo bikes, and a commitment to quality workmanship.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul><li>Working with a switched-on team that strives to make the streets greener and serve the delivery rider</li></ul><ul> <li>Base Salary £32,800</li> <li>Global and country-specific benefits packages</li> <li>Team social club events</li> <li>Free e-bike or moped to commute on</li> <li>Annual learning and development allowance</li> <li>Wellbeing perks </li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Lead Bicycle Mechanic

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. THE ROLE Reporting to the Financial Controller, you'll take charge of ensuring that the group's payables are processed both promptly and accurately. In this vital role, you will oversee the complete accounts payable function, implement strong procedures that align with industry best practices, and guarantee that all payments are executed efficiently while adhering to company policies.RESPONSIBILITIES<ul> <li>Apply operational skills and the ability to prioritise tasks to ensure all invoices are processed accurately and on time &amp; to the correct entities</li> <li>Review and verify the accuracy of invoices, and other payment requests and ensure correct allocation per accounting codes and departments</li> <li>Manage internal approval systems for invoices using our internal approval system Approval Max.</li> <li>Manage the payment review meetings </li> <li>Prepare payment batches and schedule pay runs as required to meet determined payment terms</li> <li>Perform reconciliations including supplier statement reconciliations, credit card reconciliations, and month-end AP reconciliations by verifying entries and comparing system reports to balances</li> <li>Attend to Accounts Payable &amp; Payroll queries promptly and professionally, escalating any unknown issues appropriately</li> <li>Prepare end-of-month accruals and prepayment journals for financial accountants</li> <li>Update and maintain vendor database promptly and identify improvements to the accounts payable process</li> <li>Adhere to departmental confidentiality</li> <li>Complete cash flow reporting and other ad hoc tasks as required</li> </ul>Requirements<ul> <li>4 years + of Accounts Payable Experience and managing teams</li> <li>High level of numeracy and accuracy skills</li> <li>Excellent time management and attention to detail</li> <li>Effective application of rational and focused problem solving enabling quick and accurate resolution of problems</li> <li>Experience in using a financial management software system (ideally Xero) and reporting tools </li> <li>Proficiency in Microsoft Office Excel</li> <li>Communication skills: Ability to communicate effectively with various departments and suppliers worldwide</li> <li>Great organisational skills and the ability to work autonomously</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-REMOTE

Accounts Payable Supervisor

En Zoomo, nuestra visión es la transición de cada milla urbana a los vehículos eléctricos ligeros (LEV). Zoomo ofrece la plataforma líder mundial para bicicletas eléctricas de uso comercial. Operamos en EE.UU., Reino Unido, Europa, Canadá y Australia. En 4 años Zoomo ha ayudado a la transición de millones de millas urbanas a los vehículos eléctricos ligeros, ha construido un equipo de más de 300 ingenieros de clase mundial, operadores, personal de ventas y técnicos de reparación de vehículos, ha desarrollado y desplegado las mejores bicicletas eléctricas de entrega de última milla del mundo y el software de gestión de flotas, y ha vendido con éxito estas soluciones de flotas en las principales empresas de logística del mundo.Los vehículos Zoomo son utilizados por los principales actores en los segmentos de entrega de alimentos, comestibles y paquetes con socios como UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff y muchos más.Únase a un equipo de alto rendimiento en el que se confía para tener un impacto directo en nuestro negocio, nuestros clientes y nuestro planeta.Reportando al Mecánico Senior, desempeñarás una labor crucial para las operaciones en Madrid. Tus tareas: <ul> <li>Montar y reparar bicicletas eléctricas.</li> <li>Contribuir a la mejora continua de nuestros procesos y servicios.</li> <li>Realizar controles de calidad para garantizar la seguridad de todas las bicicletas.</li> <li>Proporcionar un servicio excepcional a los usuarios y ayudar en la incorporación de nuevos clientes.</li> <li>Evaluar los daños y reparar las bicicletas con los más altos estándares</li> </ul>Requirements<ul> <li>¡Te apasionan las bicicletas!</li> <li>Motivado y capaz de trabajar en equipo y de forma independiente. </li> <li>Eres flexible (trabajando en las instalaciones del cliente y pudiendo viajar a otras ciudades). </li> <li>Sabes gestionar tu tiempo, priorizar sus tareas, te gusta trabajar bajo presión y sabes manejar el estrés.</li> <li>Tienes carnet de conducir (para conducir nuestras furgonetas y transportar bicicletas por la ciudad). </li> <li>Conocimiento y experiencia en el montaje, mantenimiento y reparación de todo tipo de bicicletas y accesorios.</li> <li>Tienes al menos 2 años de experiencia como mecánico de bicicletas (eléctricas o no) en el sector del ciclismo o la movilidad.</li> <li>Tienes buenas aptitudes de atención al cliente (se valorará la experiencia en un puesto de contacto con el cliente, por ejemplo en una tienda de bicicletas).</li> <li>Se valorará la experiencia en reparación de componentes de bicicletas, aunque no es imprescindible.</li> </ul>BenefitsLe ofrecemos la oportunidad de formar parte de un equipo a la vanguardia de la electrificación mundial, entre otras cosas:<ul> <li>Un salario base de 18.000 euros al año y beneficios adicionales.</li> <li>Jornada a tiempo completo</li> <li>Paquetes de beneficios globales y específicos de cada país</li> <li>Conozca nuestro producto utilizando una de nuestras e-bikes</li> <li>Apoyo al bienestar mental</li> </ul>Zoomers representa actualmente a 45 nacionalidades y celebramos la diversidad y la inclusión con igualdad de oportunidades para todos.#LI-ONSITE

Técnico / Reparador de Bicicletas

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.What you'll doAs a Retail Associate (aka our Front of House superstar), you'll be the face of Zoomo at our Brisbane site and help riders acquire the basic skills they need to get on the road and provide them with quick, efficient support, cultivating positive relationships with Zoomo. When a customer needs assistance, you'll use your mastery of current Zoomo technology to quickly assess their situation and support them with advice or a solution on the spot. This role is a unique opportunity to take ownership of store operations. If successful you will be reporting to Zoomo's Country Operations Manager and you will lead the "front-of-house" function at our Brisbane store, some of your duties will include: <ul> <li>Be responsible for the seamless operation of the store's "front-of-house" including opens and closes</li> <li>Ensure our riders have an awesome and seamless in-person support experience</li> <li>Walk riders through the onboarding process and all safety requirements</li> <li>Help existing riders troubleshoot any issues they experience with our e-bikes</li> <li>Meeting sales goals by selling our products to rider</li> <li>Continuously looking at how to improve processes and procedures within the store</li> <li>Stay on top of new Zoomo policies, procedures, and programs that affect riders</li> <li>Be our customers' biggest advocate, ensuring you provide an excellent customer experience to the Zoomo rider</li> <li>Work in close partnership with the bike mechanic team working in the "back-of-house"</li> <li>Work in close partnership with the Country Operations Manager to successfully operate the store</li> </ul>Requirements<ul> <li>Work a regular full time roster of 38 hours per week</li> <li>Previous experience in a customer facing Retail or Operations environment</li> <li>Confidence and ability to work autonomously and deliver results</li> </ul><ul> <li>Fantastic communication skills and customer service skills</li> <li>Ability to create good relationships with peers in other city locations digitally and by phone</li> <li>Strong attention to detail and ability to learn and use online systems</li> <li>Capable of multitasking or working under pressure from customers</li> <li>Able to identify, solve issues and take ownership to resolve them</li> <li>Capable of building trusting relationships with customers and suppliers Bonus points for these desired traits! </li> <li>Fluency in languages other than English (e.g. Spanish)</li> <li>An interest or enthusiasm for all things bikes or e-bikes!</li> <li>Any work experience relating to bikes, e-bikes, or light electric vehicles, including maintenance</li> <li>A fun energy to bring the vibes! Our team loves to go on bike adventures!</li> </ul>Benefits<ul><li> Your very own e-Bike! As a Zoomer you'll get free access use your very own Zoomo e-bike</li></ul><ul> <li> L&amp;D - Learning &amp; Development Allowance and Leave Days to invest in your personal career growth</li> <li> Extra Annual Leave days - "Zoomo Days" as a reward for your tenure</li> <li> Wellbeing - Access to free and unlimited well-being support and professional counselling</li> <li> Paid Parental Leave - A Zoomo funded scheme to support new parents</li> <li> Employee Referral Program - to reward you for helping us hire other Zoomers!</li> <li> Regular Social Events - a dedicated "Joy Committee" who helps you organise fun team events like pub feeds, team drinks, bowling etc!</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

Técnico/Reparador de Bicicletas y Motos Eléctricas

Chez Zoomo, notre vision est de faire passer chaque kilomètre urbain aux véhicules électriques légers (LEV). Zoomo offre la première plateforme mondiale pour les vélos électriques à usage commercial. Nous sommes présents aux Etats-Unis, au Royaume-Uni, en Europe, au Canada et en Australie. En 4 ans, Zoomo a contribué à la transition de millions de kilomètres urbains vers des véhicules électriques légers, a constitué une équipe de plus de 300 ingénieurs, opérateurs, vendeurs et techniciens de réparation de véhicules de classe mondiale, a développé et déployé les meilleurs vélos électriques de livraison du dernier kilomètre et le meilleur logiciel de gestion de flotte, et a vendu avec succès ces solutions de flotte aux plus grandes entreprises logistiques du monde.Les véhicules Zoomo sont utilisés par des acteurs majeurs dans les segments de l'alimentation, de l'épicerie et de la livraison de colis avec des partenaires tels que UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff et bien d'autres encore.Sous la responsabilité du directeur de magasin, vous êtes proactif et autonome dans la gestion de votre temps et de vos responsabilités.Missions:<ul> <li>Assemblage de nouveaux vélos.</li> <li>Diagnostic des réparations à effectuer sur un vélo.</li> <li>Évaluer le matériel et les pièces détachées nécessaires.</li> <li>Réparation et maintenance de vélo à l’entrepôt et/ou sur site.</li> <li>Réalisation d'un contrôle qualité après chaque assemblage.</li> <li>Promotion de nos valeurs lors des échanges avec les clients sur site.</li> <li>Contribuer à l’amélioration continue de nos produits et services.</li> </ul>Requirements<ul> <li>Expérience 1 an minimum dans l’univers de la réparation de cycles</li> <li>Connaissances pratique de l’assemblage et de la maintenance, réparation de tous types de vélos et accessoires</li> <li>Connaissances et expérience de l’assemblage et de la maintenance des vélos électriques et leurs composants.</li> <li>Certification est un plus</li> <li>Motivé(e) et autonome</li> <li>Capable de gérer le temps et prioriser les tâches</li> </ul>BenefitsNous vous offrons la possibilité de faire partie d'une équipe à la pointe du progrès en matière d'électrification dans le monde :<ul> <li>Travailler avec une équipe dynamique qui s'efforce de rendre les rues plus vertes et de servir les usagers.</li> <li>De 8 842€ à 13 263€ euros en fonction du nombre de jours travaillés</li> <li>Mutuelle avantageuse</li> <li>Sorties et événements mensuels pour l'équipe</li> <li>Apprenez à connaître notre produit en utilisant l'un de nos vélos électriques.</li> <li>Soutien au bien-être mental</li> </ul>Les Zoomers représentent actuellement 45 nationalités et nous célébrons la diversité et l'inclusion avec des opportunités égales pour tous.#LI-ONSITE

Technicien Cycle - Temps Partiel (H/F)

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. THE ROLE Join the Electric Revolution as our E-Moped Mechanic! As a moped Mechanic, you'll be the driving force behind our bustling workshop. Collaborate with a high-performance team of e-bike wizards, supercharge our repair efficiency, and deliver an unforgettable customer experience. This hands-on role requires strong technical expertise, collaborative skills, and a passion for electric vehicles.Key Responsibilities:<ul> <li> Diagnose and Conquer: Troubleshoot and repair mechanical and electrical issues on our fleet of e-mopeds, e-bikes, and cargo bikes.</li> <li> Keep 'Em Running Smooth: Perform routine maintenance tasks like brake adjustments, tyre replacements, and chain lubrication.</li> <li> Fix It Fast: Troubleshoot and repair faulty components, including batteries, motors, and controllers.</li> </ul>Customer Service:<ul> <li> Rider's Best Friend: Interact with customers at the repair desk, understanding their needs and providing top-notch customer service.</li> <li> Smooth Scheduling: Efficiently schedule and manage repair appointments.</li> <li> Clear Communication: Provide clear and concise explanations of repair work and costs.</li> <li> Expert Advice: Offer valuable advice on vehicle maintenance and troubleshooting.</li> </ul>Quality Control:<ul> <li> Perfectionist's Paradise: Ensure all repairs and maintenance meet the highest standards.</li> <li> Double-Check It: Conduct quality checks on completed work.</li> <li> Continuous Improvement: Identify and implement process improvements to boost efficiency.</li> </ul>Requirements<ul> <li>Proven experience in motorcycle or bicycle mechanics, preferably with experience in electric vehicles.</li> <li>Strong mechanical and electrical aptitude.</li> <li>Knowledge of basic electronics and electrical systems.</li> <li>Ability to diagnose and troubleshoot technical issues.</li> <li>Excellent problem-solving and critical-thinking skills.</li> <li>Attention to detail and accuracy.</li> <li>Strong customer service and interpersonal skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Valid driver’s license, moped license and CBT.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>Starting salary of £33,094</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> <li>Get to know our product by using one of our e-bikes</li> <li>Annual learning and development allowance</li> <li>Mental wellbeing support </li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-ONSITE

E-Moped Mechanic

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of &gt;300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more. Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet. The Role The Senior Financial Accountant will play a pivotal role in ensuring both accurate financial reporting and comprehensive tax compliance across multiple jurisdictions. In addition to managing general ledger accuracy, this role will place a stronger emphasis on tax compliance, ensuring timely and accurate tax filings, adherence to local market regulations, and the optimisation of tax strategies to minimise liabilities. This individual will also manage a team of remote accountants, drive process improvements, and contribute to internal and external reporting.Key Responsibilities:Financial Reporting &amp; GL Management:<ul> <li>Oversee the integrity of the general ledger, ensuring accurate financial reporting for internal and external stakeholders.</li> <li>Perform monthly reconciliations of all balance sheet accounts, resolving any variances promptly.</li> <li>Support the timely and accurate reporting of consolidated monthly results, including analysis of variances against budget and forecast.</li> </ul>Tax Compliance (Primary Focus):<ul> <li>Ensure full compliance with corporate tax laws across multiple jurisdictions, including the UK, France, Germany, Spain, North America and any other relevant regions.</li> <li>Prepare and file accurate corporate tax returns, identifying deductions, credits, and deferrals to optimise the company's tax position.</li> <li>Stay updated on changes in tax regulations and advise senior management on implications and best practices.</li> <li>Collaborate with external tax advisors on complex tax matters and audits.</li> <li>Provide tax-related reports and guidance to internal stakeholders, supporting strategic decision-making.</li> </ul>Process Improvement:<ul> <li>Drive efficiency improvements in the month-end close process and ensure compliance with accounting standards.</li> <li>Document and streamline internal processes, working closely with other team leads to improve the finance function.</li> </ul>Team Management:<ul> <li>Manage and mentor a remote team of accountants based in the Philippines, ensuring high performance in day-to-day tasks.</li> <li>Ensure clear communication and collaboration between the remote team and internal finance functions.</li> </ul>Audit &amp; Internal Reporting:<ul> <li>Assist with audit preparations and provide support during external audits.</li> <li>Manage relationships with internal stakeholders, delivering accurate internal reports on tax positions, financial results, and compliance.</li> </ul>Consolidations &amp; Intercompany Reconciliations:<ul> <li>Complete financial consolidations and ensure accuracy in intercompany reconciliations.</li> <li>Support group-level reporting and compliance with local market regulations.</li> </ul>RequirementsEducation:<ul> <li>Bachelor’s degree in Accounting, Finance, or a related field.</li> <li>CPA qualification</li> </ul>Experience:<ul> <li>5+ years of accounting experience with a strong focus on tax compliance.</li> <li>Proven experience in preparing and filing corporate tax returns.</li> <li>Experience in managing a team, ideally 2 or more people.</li> <li>Prior experience with audit exposure and tax compliance in jurisdictions such as the UK, France, Germany, Spain, North America is highly desirable.</li> <li>Familiarity with inventory and asset management processes is a bonus.</li> </ul>Skills:<ul> <li>Strong understanding of accounting concepts, tax regulations, and general ledger maintenance.</li> <li>Exceptional problem-solving and analytical skills with a keen eye for detail.</li> <li>Proficiency in tax preparation software and financial accounting systems (experience with Xero is a plus).</li> <li>Ability to work both independently and collaboratively within a team.</li> <li>Excellent communication skills, particularly in explaining complex tax matters to stakeholders.</li> <li>Strong organizational skills with the ability to manage multiple deadlines and priorities.</li> <li>Experience working with external auditors and tax authorities.</li> </ul>BenefitsWe offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:<ul> <li>Working with a switched on team that strives to make the streets greener and serve the rider</li> <li>A competitive salary</li> <li>Global and country-specific benefits packages</li> <li>Monthly team outings &amp; events</li> </ul>Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. #LI-REMOTE

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