Rhizome is an AI-powered platform that helps electric utilities identify vulnerabilities from climate threats, quantify risk at high resolutions, and measure the economic and social benefits of grid-enhancing investments.

Organization Type

Organization Size

Funding Stage

Focus: Mitigation or Adaptation

Is this a climate-focused organization?

Sectors

Climate Solutions

industries

remote_preferences

Please provide a link to where you currently list your jobs. If you have a "Careers" page on your website, please list that URL.

Want us to tweet your job? Please write your organization's twitter username below (just the username, please do not add the '@')

Network:

I agree to the terms of use and privacy policy

AI platform identifying climate risks and quantifying grid investment benefits for electric utilities.

Rhizome is seeking a Customer Success Lead who can build our customer team from scratch and provide top-quality service to our enterprise customers. The ideal candidates will have a strong background in B2B SaaS and the energy sector, ability to work and empathize with Fortune 500 customers, and have a history of leading Customer Success teams in a startup environment. Critical to the success of this role is a player-coach mentality and comfort in being scrappy and adaptable with changing priorities. If you’re a leader who is hungry to build, thrive in the earliest stages of a startup, and have a passion for applying your skills to solving tough challenges related to climate change, this is for you. This role will report directly to the CEO. About RhizomeRhizome is at the forefront of developing decision intelligence technology at the intersection of climate science and infrastructure systems. Our team pursues this endeavor with the wisdom and steadiness of industry veterans, and the curiosity, grit, and energy of startup and technology enthusiasts.Our climate resilience SaaS platform helps utilities, governments, and industries plan for greater resilience to climate change and extreme weather by applying AI to a vast amount of information that characterizes infrastructure assets and their vulnerability to extreme weather. Focused on the $500B resilience investment gap in the grid today, our mandate is simple: Help electric utilities proactively adapt to climate change by integrating cutting-edge climate-asset intelligence into their existing planning workflows. As the world experiences record-breaking climate-related impacts, especially related to grid failures, our platform identifies future extreme weather vulnerabilities on utility assets at high resolutions and empowers planners to optimize investment deployments that keep society safe during natural hazard events.Roles and Responsibilities<ul><li>Project Management and Customer Deliveries (Player)<ul><li>Be the point-of-contact and ensure timely delivery and implementation of Rhizome’s software platform, initially for electric utility customers.</li><li>Manage delivery expectations, technical work plan, milestones, and associated timelines, both internally and externally, with several customers.</li><li>Provide technical support, program recommendations, and be the trusted advisor for large enterprises.</li><li>Be proactive in searching for ways to improve service and shorten delivery timelines.</li><li>Leverage tools such as Jira and Confluence for internal and external project management.</li></ul></li><li>Customer Success Org (Coach)<ul><li>Build the foundation of the customer success organization by setting the culture, delivery expectations, tools, and cadences. </li><li>Design, implement, and document  processes and procedures to ensure repeatability of successful customer deliveries and support.</li><li>Grow the Customer Success team by adding critical team members as Rhizome grows its customer base.</li></ul></li><li>Product and Technology<ul><li>Collaborate with the technology team on delivery expectations, work plan, milestones, and timelines.</li><li>Solicit customer feedback and provide insights and information to product and engineering teams. </li></ul></li><li>Commercial<ul><li>Support the business development team on sales and  product marketing efforts, identifying potential customer needs and crafting solutions leveraging Rhizome’s technology platform to meet those needs. </li><li>Identify and support upsell opportunities to expand product opportunities with customers. </li><li>On an as-needed basis, assist with proposal development, keeping a focus on delivery expectations and reasonable milestones and timelines.</li></ul></li></ul>Qualifications<ul><li>A player-coach who has proven experience in early-stage and growth startup environments.</li><li>You’re someone who gets excited about driving impact with large enterprise customers.</li><li>Possess the technical capabilities to support API implementation and data transfers with complex data sets; familiarity with utility AMS, OMS,  and GIS a plus. </li><li>Excellent oral and written communication skills with a particular ability to develop and present slide decks that are clear and communicate complex, technical information in an intuitive and confident manner.</li><li>Ability to ask hard questions, manage difficult conversations, and quickly get to the “why” behind client objections.</li><li>Comfort operating in fast-paced environments, adapting and pivoting when necessary, and prioritizing efforts with minimal guidance. </li><li>Comfort in a highly technical, heavy industry environment. You’re not afraid of the technical details. </li><li>Ability to execute under pressure under tight deadlines.</li><li>Knowledge of AI/ML approaches or ability to learn quickly. </li><li>Ability to creatively solve problems and independently move initiatives forward.</li><li>Ability to collaborate effectively with diverse teams and colleagues. </li><li>Ability to build trust with large enterprise customers.</li><li>Background in energy and utilities, or otherwise heavily-regulated industry.</li><li>Enthusiasm, energy, and optimism for building from scratch and growing through impact.</li><li>8+ years of full-time Customer Success experience preferably at early- or growth-stage technology companies</li><li>Bachelor’s Degree or equivalent experience required.</li></ul>We’ll pay extra close attention if you have: <ul><li>B2B SaaS experience specifically in the utility sector</li><li>Previously worked in climate data and climate adaptation</li><li>Have previously built and led Customer Success teams with highly technical customers </li></ul>Culture and Core ValuesAt Rhizome, we lead with compassion and empathy, aiming to understand before we help. Our thesis as technologists is that, in order to fulfill our mission to protect society from the impacts of climate change through intentional, intelligent infrastructure planning, we need to embark on a journey of respectfully listening, learning, and then problem-solving. This sentiment is represented through our core values: Empathy: Understanding and relating to problems, customers, and each other, with humility.Creativity: Exploring with curiosity and building with intention.Aspiration: Striving for societal impact, personal fulfillment, and simply doing good work.Tenacity: Pushing past barriers and the status quo with a sense of optimism and determination.Service Excellence: Delivering high-quality outcomes for our customers, colleagues, and communities.Compensation and BenefitsRhizome offers salaries and an excellent package of benefits and stock options. Compensation is based on a variety of factors including experience, role, and location. Salary Range: $140,000 - $165,000Benefits: Unlimited time off, stock options, excellent health, dental, and vision, and 401k.

Customer Success Lead

Rhizome is seeking a Software Engineer who can scale our Data Engineering capacity and contribute to Machine Learning development at the enterprise scale. The ideal candidate will have a strong background in data processing pipelines, DAGs, ETLs, feature extraction, and statistical analytics using Python and AWS cloud.  The ideal candidate will have deep expertise in working with GIS data, relational databases, CSVs, and Excel at the enterprise scale. Successful candidates will also have practical experience building large scale ETL pipelines on AWS or GCP for data engineering, feature extraction, statistical analysis, and correlations.About RhizomeRhizome is at the forefront of developing decision intelligence technology at the intersection of climate science and infrastructure systems. Our team pursues this endeavor with the wisdom and steadiness of industry veterans, and the curiosity, grit, and energy of startup and technology enthusiasts.Our climate resilience SaaS platform helps utilities, governments, and industries plan for greater resilience to climate change and extreme weather by applying AI to a vast amount of information that characterizes infrastructure assets and their vulnerability to extreme weather. Focused on the $500B resilience investment gap in the grid today, our mandate is simple: Help electric utilities proactively adapt to climate change by integrating cutting-edge climate-asset intelligence into their existing planning workflows. As the world experiences record-breaking climate-related impacts, especially related to grid failures, our platform identifies future extreme weather vulnerabilities on utility assets at high resolutions and empowers planners to optimize investment deployments that keep society safe during natural hazard events.Roles and Responsibilities<ul><li>Design, construct, and maintain data pipelines to combine large volumes of geospatial, climate + weather, and electric utility datasets.</li><li>Work with a cross-functional team to deliver data in support of analytic and ML pipelines.</li><li>Develop deep familiarity with electric utility datasets and take ownership of integration of new datasets into our existing environments.</li><li>Contribute to ML model development in the context of understanding future extreme weather impacts on the power grid.</li><li>Optimize storage and ETL pipelines.</li><li>Develop versioned, scalable, repeatable and reliable pipelines for utility data that is in GIS and Tabular format to Delta Lake format.</li><li>Scale &amp; Automate data pipelines for statistical analysis for internal and external use-cases.</li><li>Standardize and scale multi-tenant data storage.</li><li>Exceptional ability to diagnose data issues and discrepancies.</li><li>Ability to modularize different stages of data ingestion and verification.</li><li>Ability to write algorithms for data sanity checks and classification of different data elements.</li><li>Ability to develop heuristics and suggestions for missing data items.</li><li>Ability to validate and test pipelines and write functional test to validate the pipelines.</li></ul>Qualifications<ul><li>Exceptional Python programming skills.</li><li>Exceptional programming skills with NumPy, SciPy, Xarrays.</li><li>Exceptional programming skills with frameworks like Dagster or Airflow or Prefect.</li><li>Exceptional programming skills with Databricks or Apache Spark or Amazon EMR or Cloudera.</li><li>Deep expertise in storage optimization and partitioning on RDS, Postgres, PostGIS, Delta Lake.</li><li>Hands on with GIS dataset and QGIS or ESRI.</li><li>Hands of Experience with multi-dimensional Climate or Weather data.</li><li>Familiarity or hands on experience with Secure Cloud Development.</li></ul>We’ll pay extra close attention if you have:<ul><li>Exposure or experience with electric utility tech stacks (AMS, OMS, GIS, etc.).</li><li>Exposure to applied ML and Data Engineering in the context of electric utilities.</li></ul> Culture and Core ValuesAt Rhizome, we lead with compassion and empathy, aiming to understand before we help. Our thesis as technologists is that, in order to fulfill our mission to protect society from the impacts of climate change through intentional, intelligent infrastructure planning, we need to embark on a journey of respectfully listening, learning, and then problem-solving. This sentiment is represented through our core values: Empathy: Understanding and relating to problems, customers, and each other, with humility.Creativity: Exploring with curiosity and building with intention.Aspiration: Striving for societal impact, personal fulfillment, and simply doing good work.Tenacity: Pushing past barriers and the status quo with a sense of optimism and determination.Service Excellence: Delivering high-quality outcomes for our customers, colleagues, and communities.Compensation and BenefitsRhizome offers salaries and an excellent package of benefits and stock options. Compensation is based on a variety of factors including experience, role, and location. Salary Range: $130,000 - $170,000Benefits: Unlimited time off, stock options, excellent health, dental, and vision, and 401k.

Software Engineer – Data Engineering and Machine Learning

Location: Washington, DC or Bay Area, CA preferred; Remote option availableRhizome is seeking a Business Development Manager who can scale our commercial and go-to-market efforts in the utility sector. The ideal candidates will have a strong background in B2B SaaS and the energy sector, ability to work and empathize with Fortune 500 customers, and have a history of go-to-market and strategic execution, particularly in a startup environment. Critical to the success of this role is comfort being scrappy and adaptable with changing priorities. If you’re hungry to build from scratch, grow a business from its earliest stages, and have a passion for applying your skills to solving tough challenges related to climate change, this is for you. This role will report directly to the CEO. About RhizomeRhizome is at the forefront of developing decision intelligence technology at the intersection of climate science and infrastructure systems. Our team pursues this endeavor with the wisdom and steadiness of industry veterans, and the curiosity, grit, and energy of startup and technology enthusiasts.Our climate resilience SaaS platform helps utilities, governments, and industries plan for greater resilience to climate change and extreme weather by applying AI to a vast amount of information that characterizes infrastructure assets and their vulnerability to extreme weather. Focused on the $500B resilience investment gap in the grid today, our mandate is simple: Help electric utilities proactively adapt to climate change by integrating cutting-edge climate-asset intelligence into their existing planning workflows. As the world experiences record-breaking climate-related impacts, especially related to grid failures, our platform identifies future extreme weather vulnerabilities on utility assets at high resolutions and empowers planners to optimize investment deployments that keep society safe during natural hazard events.Roles and Responsibilities<ul><li>Customer Prospecting and Sales Enablement<ul><li>Identify and build relationships with key personnel at new and existing utility accounts and industry organizations; attend events, conferences, workshops, and perform direct outreach as necessary.</li><li>Identify business opportunities with target accounts and provide strategic input on moving key deals forward; manage pipeline flow, action items, and account information in CRM.</li><li>Create and maintain sales enablement materials to assist with the communication of Rhizome product features and value proposition.</li><li>Gather intelligence on high-priority accounts, including through market research, reading regulatory filings, and other web sources e.g. LinkedIn.</li><li>Map customer/partner needs into business outcomes that Rhizome can deliver on.</li></ul></li><li>Partnership Management<ul><li>Design and implement a strategy for working with industry partners including consultants, grid tech companies, and trade associations to accelerate market penetration</li><li>Manage all partnership pipeline, MOU development, teaming agreements, and execution of partnership agreements. </li></ul></li><li>Proposal Development<ul><li>Attend prospective customer meetings and assist with solution engineering, proposal design, and scope of work development. </li><li>Engage with Product and Technology teams to manage internal symbiosis of product marketing and proposal development.</li></ul></li><li>Strategy<ul><li>Provide strategic insight and guidance related to overall go-to-market efforts, marketing and communications, and pricing. </li><li>Search for and assemble proposals for well-aligned state, federal, and other grant opportunities.</li><li>Identify, evaluate, and qualify new market and product opportunities. </li></ul></li></ul>Qualifications<ul><li>Proven experience in developing and executing on go-to-market strategies in early-stage and growth startup environments.</li><li>Enterprise deal experience with 7-figure opportunities and executive level buying stakeholders is essential</li><li>Background in energy and utilities, or otherwise heavily-regulated, technical industries.</li><li>Knowledge of AI/ML approaches or ability to learn quickly. </li><li>Ability to execute under pressure and under tight timelines.</li><li>Comfort operating in fast-paced environments, adapting and pivoting when necessary, and prioritizing efforts with minimal guidance. </li><li>Ability to creatively solve problems and independently move initiatives forward.</li><li>Ability to collaborate effectively with diverse teams and colleagues. </li><li>Strategic partnership development and contract negotiation experience</li><li>Excellent oral and written communication skills; enthusiastic about leading meetings virtually and in person.</li><li>Background in early-stage technology companies, consulting, or big-tech. </li><li>Enthusiasm, energy, and optimism for building from scratch and growing through impact.</li><li>5+ years of full-time sales or business development experience. </li><li>Bachelor’s Degree or equivalent experience required.</li></ul>We’ll pay extra close attention if you have: <ul><li>B2B SaaS experience specifically in the utility sector</li><li>Previously worked in climate data and climate adaptation</li><li>Been a previous founder or led commercialization for an early-stage startup</li></ul>Culture and Core ValuesAt Rhizome, we lead with compassion and empathy, aiming to understand before we help. Our thesis as technologists is that, in order to fulfill our mission to protect society from the impacts of climate change through intentional, intelligent infrastructure planning, we need to embark on a journey of respectfully listening, learning, and then problem-solving. This sentiment is represented through our core values: Empathy: Understanding and relating to problems, customers, and each other, with humility.Creativity: Exploring with curiosity and building with intention.Aspiration: Striving for societal impact, personal fulfillment, and simply doing good work.Tenacity: Pushing past barriers and the status quo with a sense of optimism and determination.Service Excellence: Delivering high-quality outcomes for our customers, colleagues, and communities. Compensation and BenefitsRhizome offers salaries and an excellent package of benefits and stock options. Compensation is based on a variety of factors including experience, role, and location.  Benefits: Unlimited time off, stock options, excellent health, dental, and vision, and 401k.

Explore jobs

Get Hired

Discover climate organizations

Join our Fellowship

Post a job

Speak at our Fellowship

Become a Climatebase member

Rhizome

Sectors

Company Description

Jobs (3)

Email me jobs from Rhizome

Sectors

Drawdown Solutions

Email me jobs from Rhizome

PLATFORMS

MEMBERS

WHO WE ARE