Populus is a platform that helps cities and private mobility providers deliver safe, equitable, and efficient streets through better data and analytics. Trusted by public agencies large and small, the Populus data platform integrates new data on shared services (e.g., carsharing, ride-hailing, bikeshare and scooters) to plan for the future of mobility.

Founded by transportation PhDs from MIT and UC Berkeley, our team combines over 30 years of experience building advanced travel simulations for cities, building public-private partnerships, and transportation enterprise SaaS sales. Our data platform serves as an essential bridge for cities and private mobility operators to work seamlessly together for a better transportation future.

We're hiring! Visit our website for more information and to apply:
https://jobs.lever.co/populus

<div><h2>Company Description</h2><p>Populus is a mission-driven company that is shaping the future of cities. Our platform empowers cities to manage their streets and curbs — with access to mobility data from shared scooters, cars, and delivery services — to deliver a safer, more sustainable transportation future. Today, we serve over 100 cities around the world on 4 continents, as the trusted digital platform to manage the future of mobility.</p></div><h2><strong>Fellowship Overview:</strong></h2><p>The Populus Urban Planning Fellowship is a paid, 8-week summer opportunity for early-career technologists. We are seeking motivated individuals with a passion for urban planning and transportation to join us in digitizing curb regulations and shaping the future of urban mobility.</p><h2>Key Responsibilities:</h2><ul><li>Collecting and cleaning structured and unstructured data, performing exploratory data analysis.</li><li>Developing data analyses, including interpretation, visualizations, reports, and other deliverables for city stakeholders.</li><li>Producing actionable insights and recommendations for key stakeholders, both technical and non-technical.</li></ul><h2>Qualifications:</h2><ul><li>Familiarity with data collection, cleaning, analysis, visualization, report writing, mapping &amp; GIS practices.</li><li>Proficiency in tools such as arcGIS, Google Analytics, or similar platforms.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration abilities.</li></ul><h2>Additional Requirements:</h2><ul><li>Authorized to work in the United States (Populus does not provide sponsorship for Fellows).</li><li>Available to participate in the Fellowship during the program dates (June 17 through August 12, 2024).</li><li>Able to perform in-field data collection, including walking up to 3 to 5 miles a day in dense urban city centers for 2 to 4 weeks.</li><li>Willingness to serve in cities across the country of identified high need, including metro areas in Virginia, California, Colorado, Illinois, Maryland, Florida, New York, and others.</li></ul><h2>Benefits:</h2><ul><li>Extensive investment in your development as a leader, including technical coaching and mentorship.</li><li>Collaboration with a cohort of emerging leaders in urban planning and transportation.</li><li>Generous financial support, with a stipend starting from $9,000 and compensation for travel to and from in-person training and city assignments.</li></ul><h2>Application Process:</h2><p><strong>Applications for the 2024 Fellowship are open from April 2 - 18, 2024</strong>. To apply, please submit your resume and a cover letter detailing your interest in the fellowship and relevant experience.</p><p>Note: Due to the nature of the fellowship, there may be opportunities for remote work with potential travel required. We are committed to creating an inclusive and diverse work environment and encourage candidates of all backgrounds to apply.</p><div><h2>Apply Today</h2><div>Complete the application attaching your resume and an optional cover letter explaining in a few words why you're the right person for this role and why you're excited to help us solve big transportation problems.</div><div> </div><div>If you require any accommodation due to difference or disability, please contact operations@populus.ai with your request.</div><h2>Notices</h2><p><em>Populus is an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve. Populus prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.</em></p><p><em>Populus’ salary ranges are determined by role, level, and location. The ranges reflect the minimum and maximum target for new hire salaries for this position across all US locations; however, Populus has an office first philosophy and reserves the higher end of the range for employees that are based in the Bay Area and commuting to the office on a regular basis. Unless stated otherwise, Populus will prioritize hires who are able to work in the San Francisco office three days per week. </em></p><p><em>Within this range, individual pay is determined by location, job-related skills, experience, and relevant education/training. Only in truly rare circumstances where a candidate has experience or expertise that far exceed the basic requirements for this position would Populus consider paying a base salary rate at the upper end of the range. Your contact at Populus can share more about the specific salary range for your location during the hiring process. Please note that the compensation ranges reflect the base salary only and do not include the value of bonuses, stock options, or benefits. </em></p><p><a href="https://www.populus.ai/legal/privacy-policy"><em>Populus Privacy Policy</em></a></p></div>

Urban Planning Fellowship: Code the Curbs

<div><h2>Company Description</h2><p>Populus is a mission-driven company that is shaping the future of cities. Our platform empowers cities to manage their streets and curbs — with access to mobility data from shared scooters, cars, and delivery services — to deliver a safer, more sustainable transportation future. Today, we serve over 100 cities around the world on 4 continents, as the trusted digital platform to manage the future of mobility.</p></div><div><h2>Job Overview</h2><div> </div><div>We are onboarding new customers at a rapid pace! You will be a core member of the customer success team that trains and manages our new and existing customer base. In addition to working with customers post-sales, you will bring feedback to our product team to enhance our current current offering and future roadmap. Working closely with the Head of Customer Success, this candidate will implement process and strategy around onboarding, training, upselling and renewing new and existing customers.</div><div> </div></div><div><h2>About the Job</h2><ul><li>Assist in building a world-class Customer Success organization</li><li>Identify upsell and expansion opportunities within existing customer accounts</li><li>Lead renewals and expansions</li><li>Proactively manage and grow accounts with minimal oversight </li><li>Build process around customer onboarding, training, upselling and renewing new and existing customers</li><li>Contribute to a library of knowledge that helps win and retain customers</li><li>Develop and maintain loyal customer relationships with all cities using the Populus platform</li><li>Provide high level of customer service by responding to customer’s needs in a timely manner</li><li>Help customer effectively execute on their mobility programs' implementation and evaluation</li></ul></div><div><h2>About You</h2><ul><li>5 years of Customer Success experience supporting SaaS technology solutions</li><li>Proven track record of driving retention and expansions in a quota carrying CS role</li><li>Strong ability to take initiative and confidently direct senior-level customer interactions</li><li>Prior experience supporting governments, utilities, or other large enterprises</li><li>Proven track record of sustaining &amp; growing complex relationships including contract management</li><li>Excellent written and verbal communication skills</li><li>Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers</li><li>Experience with Hubspot and/or other CRM tools</li><li>Excited about the Populus mission to provide software solutions to deliver better transportation in cities.</li></ul></div><div><h2>Bonus Points if You Have:</h2><ul><li>Prior experience supporting governments, utilities, or other large enterprises</li><li>Experience working with city departments of transportation</li></ul><p><span style="font-weight:400;">The base salary range for this full-time role is commensurate with experience + commission + stock options  + </span><a href="https://populus.notion.site/Benefits-Perks-ce90e8a6ffc741dc89eea7ab39aa3d0c"><span style="font-weight:400;">benefits</span></a><span style="font-weight:400;">.</span></p></div><div><h2>Apply Today</h2><div>Complete the application attaching your resume and an optional cover letter explaining in a few words why you're the right person for this role and why you're excited to help us solve big transportation problems.</div><div> </div><div>If you require any accommodation due to difference or disability, please contact operations@populus.ai with your request.</div><h2>Notices</h2><p><em>Populus is an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve. Populus prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.</em></p><p><em>Populus’ salary ranges are determined by role, level, and location. The ranges reflect the minimum and maximum target for new hire salaries for this position across all US locations; however, Populus has an office first philosophy and reserves the higher end of the range for employees that are based in the Bay Area and commuting to the office on a regular basis. Unless stated otherwise, Populus will prioritize hires who are able to work in the San Francisco office three days per week. </em></p><p><em>Within this range, individual pay is determined by location, job-related skills, experience, and relevant education/training. Only in truly rare circumstances where a candidate has experience or expertise that far exceed the basic requirements for this position would Populus consider paying a base salary rate at the upper end of the range. Your contact at Populus can share more about the specific salary range for your location during the hiring process. Please note that the compensation ranges reflect the base salary only and do not include the value of bonuses, stock options, or benefits. </em></p><p><a href="https://www.populus.ai/legal/privacy-policy"><em>Populus Privacy Policy</em></a></p></div>

Senior Customer Success Manager

<div><h2>Company Description</h2><p>Populus is a mission-driven company that is shaping the future of cities. Our platform empowers cities to manage their streets and curbs — with access to mobility data from shared scooters, cars, and delivery services — to deliver a safer, more sustainable transportation future. Today, we serve over 100 cities around the world on 4 continents, as the trusted digital platform to manage the future of mobility.</p></div><h2>Job Description</h2><div>You will play a vital role in the growth and acceleration of leads at the top of the sales funnel. Working closely with Sales and Marketing leadership, you will create opportunities by qualifying inbound leads, as well as outreach to targeted prospects. The ideal candidate has a competitive growth mindset and thrives in a fast-paced environment.</div><div> </div><div>Location: this role is based in our HQ in San Francisco, CA</div><h2 style="text-align:left;">About the Job</h2><ul><li>Drive top-of-the-funnel lead generation for the company by engaging new and existing leads via phone, email, and chat to attract new customers</li><li>Identify high value opportunities and reach key decision-makers/influencers at targeted accounts</li><li>Work closely with sales and marketing leadership to develop strategies to target prospects and schedule meetings</li><li>Update and manage all sales activities, opportunities, and account information in HubSpot</li><li>Consistently achieve monthly and quarterly quota of qualified opportunities</li></ul><h2 style="text-align:left;">About You</h2><ul><li>0-3 years sales experience</li><li>Strong written and verbal communications skills (phone, email, &amp; text)</li><li>Must be coachable and a collaborative team player</li><li>Ability to multitask, organize, and prioritize work</li></ul><h2>Bonus Points if you have:</h2><ul><li>Demonstrated the ability to take initiative in highly dynamic environments</li><li>Prior sales development representative experience or inside sales</li><li>1+ year of experience in corporate or startup environment</li><li>Highly motivated and willing to take intelligent risks</li><li>Knowledge and interest in Transportation or Urban Planning and/or cities is a major plus</li></ul><div><h2>Apply Today</h2><div>Complete the application attaching your resume and an optional cover letter explaining in a few words why you're the right person for this role and why you're excited to help us solve big transportation problems.</div><div> </div><div>If you require any accommodation due to difference or disability, please contact operations@populus.ai with your request.</div><h2>Notices</h2><p><em>Populus is an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve. Populus prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.</em></p><p><em>Populus’ salary ranges are determined by role, level, and location. The ranges reflect the minimum and maximum target for new hire salaries for this position across all US locations; however, Populus has an office first philosophy and reserves the higher end of the range for employees that are based in the Bay Area and commuting to the office on a regular basis. Unless stated otherwise, Populus will prioritize hires who are able to work in the San Francisco office three days per week. </em></p><p><em>Within this range, individual pay is determined by location, job-related skills, experience, and relevant education/training. Only in truly rare circumstances where a candidate has experience or expertise that far exceed the basic requirements for this position would Populus consider paying a base salary rate at the upper end of the range. Your contact at Populus can share more about the specific salary range for your location during the hiring process. Please note that the compensation ranges reflect the base salary only and do not include the value of bonuses, stock options, or benefits. </em></p><p><a href="https://www.populus.ai/legal/privacy-policy"><em>Populus Privacy Policy</em></a></p></div>

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