Beryl is the UK's leading micromobility company, championing sustainable travel options to help reduce road congestion and improve air quality and public health.
We have delivered affordable bike, cargo bike and scooter schemes in locations around the country; including Norwich, Watford, Hereford, Bournemouth, the Isle of Wight, Hackney and, most recently, Greater Manchester.
A B-Corp certified operator, we deliver schemes in partnership with cities and communities, placing people, social responsibility and environmental sustainability at the same level as financial sustainability.
We also provide technology for micromobility schemes in London and Birmingham and manufacture innovative technological solutions, such as the Laserlight.

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Focus: Mitigation or Adaptation

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Championing micromobility to reduce congestion, improve air quality, and enhance public health.

<div><div>Risk and Engagement Coordinator  Our company Here at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably... Our aim is to be the UK's leading micromobility company, delivering financially sustainable shared schemes to UK communities. As the only B-Corp micromobility operator, we care about community, safety, the environment, and effective design. Beryl is growing nationally, and now is the most exciting time to join our team. The Role We provide sustainable transport options to various cities nationwide through the provision of bike, e-bike and e-scooter schemes. We are looking for a talented Risk and Engagement Coordinator to join our Operations Department. The role consist of: <ul><li>Risk Management and Safety – Reporting, escalation, and mitigation, particularly in the context of shared mobility schemes. To produce comprehensive risk assessments, and develop analytical frameworks for identifying risk patterns. To work with our development team to build new tools to reduce fraud and vandalism/loss</li><li>Operations Management – Implementing operational strategies with city leads, improving key performance indicators, and helping to manage fleet performance</li><li>Analysis and Reporting – Producing key stakeholder reports monthly, and working with our Data Analytics team to understand trends and quantify risks</li><li>Stakeholder Management - Being a point of contact for local authority partners, and local emergency services</li></ul> The role will be primarily based in our Manchester office or London HQ, with flexibility to work from home when appropriate. You will be expected to visit other Beryl schemes as part of your role, and all travel to these will be reimbursed. Responsibilities Supporting the wider Operations team with the following responsibilities: <ul><li>Report cases of missing or vandalised vehicles to local authorities and assist with coordinating recoveries</li><li>Respond and liaise with police enquiries on behalf of Beryl.</li><li>Compile and record data to support our Operations team (working with our data team)</li><li>Help to liaise with a network of stakeholders through research and local outreach</li><li>Contribute to monthly scheme reports</li><li>Work closely with our centralised Beryl Control Room by handling incoming reports from the public</li><li>Support the Marketing Communications and Ops teams with any outward risk related correspondence via social media and internal comms</li><li>General ad hoc administrative duties </li></ul>Experience &amp; skills While the ideal candidate should fulfil most of the list below, we know that ideal candidates rarely exist, so we will consider all applications from people keen on learning to fill in any gaps. <ul><li>Previous experience in risk management, operations support, customer support or community outreach is highly desirable</li><li>Familiarity with sustainable transport or micromobility sectors is advantageous</li><li>Good data analysis skills, including the ability to compile, interpret, and present data clearly (training to be provided)</li><li>Proficient in using data reporting and presentation software (e.g., Excel, Powerpoint)</li><li>Ability to work collaboratively with diverse teams and external stakeholders.</li><li>Customer service-oriented with the ability to respond effectively to public inquiries.</li><li>Strong attention to detail and excellent organisational skills.</li><li>Proactive, adaptable, and able to work independently when needed.</li><li>Flexible approach to working, including regular travel to other Beryl locations.</li><li>Ability to manage multiple tasks and prioritise work efficiently.</li></ul> What we offer in return <ul><li>The chance to build the business and help Beryl on our journey to become one of the biggest micromobility operators in the world.</li><li>32 days off inclusive of bank holidays</li><li>Employer pension contributions</li><li>Paid sick leave</li><li>Enhanced parental leave</li><li>Birthdays off</li><li>Employee assistance program (counselling support)</li><li>Annual learning and development budget</li><li>Cycle to work scheme - discounted bikes &amp; accessories</li><li>Tech scheme - discounted technology and home products</li><li>Paid volunteer days</li><li>Discounted gym memberships across the UK </li></ul>DiversityAt Beryl, we are proud to be an equal opportunity employer. All candidates will be fairly reviewed for the role without regard to race, religion, sexuality, age, disability, gender identity, nationality, or any other protected status. We particularly welcome people from a BAME background or those who are disabled as they are currently under-represented in our workforce. If you wish to discuss reasonable adjustments for this role please indicate this within your application and we will be in touch with you. While upholding the <a href="https://www.gov.uk/guidance/equality-act-2010-guidance">Equalities Act</a> we are committed to continuing to improve our workplace culture and environment. We strive to support all staff and maintain an inclusive workplace, we champion and support mental health and wellbeing activities. We value employees from diverse backgrounds and family arrangements, and have flexible working policies that support our staff in balancing their personal and work lives. If you have any questions about the role, please contact HR@beryl.cc.</div></div>

Risk and Engagement Coordinator

<div><div>INTERNAL APPLICANTS ONLY Lead Mechanic - Job Description About UsHere at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably. Our aim is to be the UK's leading micromobility company, delivering sustainable, shared schemes to UK communities. As the only B-Corp micromobility operator, we care about community, safety, the environment, and effective design. Beryl is growing nationally, and now is the most exciting time to join our team.  The RoleAs a Lead mechanic you will be instrumental in achieving Beryl’s goal to become the UK’s leading micromobility company by leading by example and following our high health and safety standards. You will be responsible for guiding, mentoring and training the team. You will know your assets inside out and are aware of all of our operating processes and always keen to improve existing and create new processes. Responsibilities<ul><li>Prioritise personal and workshop health and safety,  flagging any concerns locally and speak directly to senior Beryl management if you have concerns that are not being addressed.</li><li>Prioritise safety, report concerns, and manage accident reports</li><li>Support scheme lead with weekly and monthly health and safety audits/checks.</li><li>Train new starters, enforce KPIs, and perform quality checks.</li><li>Carry out quality checks on work - this can vary according to specific scheme and training needs of team members</li><li>Ordering and Management of parts and tools</li><li>Create and follow workshop standards</li><li>Firmware / tech support </li><li>Identify and document issues and communicate to line management</li><li>Support the Operational Problem and Release Lead in investigating and solving issues</li><li>Ownership of your department’s responsibilities and actions</li></ul><ul><li>Regular Feedback sessions with the Scheme Lead</li><li>Be proactive in helping develop new practices and improve beryl processes</li><li>Ensure team members feel valued and listened to</li><li>Ensure accurate records whilst completing asset builds and repairs in our App</li><li>Carry out on-street work, if required</li></ul> Requirements<ul><li>Desirable: previous experience as a lead mechanic or similar</li><li>Interest and/or experience in mechanics</li><li>Be a team player</li><li>Be keen to further develop personal skills</li></ul> What we offer in return<ul><li>The chance to build the business and help Beryl on our journey to become one of the biggest micromobility operators in the world.</li><li>24 annual leave days, plus bank holidays</li><li>Employer pension contributions</li><li>Paid sick leave</li><li>Enhanced parental leave</li><li>Birthdays off</li><li>Flexible working environment</li><li>Employee assistance program</li><li>Annual learning and development budget</li><li>Cycle to work scheme - discounted bikes &amp; accessories</li><li>Tech scheme - discounted technology and home products</li><li>Free access to Beryl's bikes in multiple locations</li><li>Paid volunteer days</li><li>My Healthy Advantage App for wellbeing support</li></ul> DiversityAt Beryl, we are proud to be an equal opportunity employer. All candidates will be fairly reviewed for the role without regard to race, religion, sexuality, age, disability, gender identity, nationality, or any other protected status. We particularly welcome people from a BAME background or those who are disabled as they are currently under-represented in our workforce. If you wish to discuss reasonable adjustments for this role please indicate this within your application and we will be in touch with you. While upholding the<a href="https://www.gov.uk/guidance/equality-act-2010-guidance"> Equalities Act</a> we are committed to continuing to improve our workplace culture and environment. We strive to support all staff and maintain an inclusive workplace, we champion and support mental health and wellbeing activities.We value employees from diverse backgrounds and family arrangements, and have flexible working policies that support our staff in balancing their personal and work lives.</div></div>

Lead Mechanic (Internal Applicants Only)

<div><div>Redistribution Driver (Fixed-term- 3 month contract) - Part-time - 24 hours AboutHere at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably.Our aim is to be the UK's leading micromobility company, delivering sustainable, shared schemes to UK communities. As the only B-Corp micromobility operator, we care about community, safety, the environment, and effective design. Beryl is growing nationally and now is the most exciting time to join our team. The RoleWe are looking for a talented and versatile Redistribution Driver &amp; Battery Swap Operator to carry out the redistribution of Beryl assets. The role will help to support and maintain Beryl’s Bike and E-Scooter share scheme throughout the city of Norwich.As a Redistribution Driver &amp; Battery Swap Operator you will be responsible for ensuring our bike, e-bike and e-scooter fleet is operational and accessible to our customer base. ResponsibilitiesResponsibilities include but are not limited to: <ul><li>Carry out the battery swaps for our fleet of e- bikes and e-scooters throughout Norwich;</li><li>Redistribute bikes/scooters between our workshop and the scheme, whilst flagging asset issues through our integrated app;</li><li>Use our technology provided to plan workload and keep work records;</li><li>Take responsibility for the charging of our electrical assets;</li><li>Follow all Covid-19 company controls and guidelines at our depot/workshop, in van and on-street;</li><li>Help to support continuous service improvements;</li><li>Provide general support to our customer base on-street, assist with hire enquiries and provide exemplary customer service;</li><li>Perform ad-hoc tasks as required.</li></ul> Requirements<ul><li>Hold a full, clean and valid Driving Licence;</li><li>Have a can-do attitude;</li><li>Be punctual and highly motivated;</li><li>Have flexibility with relation to shift allocation;</li><li>Confident with lone working, able to work well independently;</li><li>Good local knowledge is an advantage. </li></ul>DiversityAt Beryl, we are proud to be an equal opportunity employer. All candidates will be fairly reviewed for the role without regard to race, religion, sexuality, age, disability, gender identity, nationality, or any other protected status. We particularly welcome people from a BAME background or those who are disabled as they are currently under-represented in our workforce. If you wish to discuss reasonable adjustments for this role please indicate this within your application and we will be in touch with you. While upholding the <a href="https://www.gov.uk/guidance/equality-act-2010-guidance">Equalities Act</a> we are committed to continuing to improve our workplace culture and environment. We strive to support all staff and maintain an inclusive workplace, we champion and support mental health and wellbeing activities.We value employees from diverse backgrounds and family arrangements, and have flexible working policies that support our staff in balancing their personal and work lives.</div></div>

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