SkySpecs entered the wind energy industry in 2014 as a fully automated drone inspection company. After quickly earning a leading position in the North American and European markets, having conducted over 22,000 offshore and onshore inspections for the largest wind energy owners, we grew our services and capabilities to offer full-wrap operations and maintenance solutions.

Our multi-layered solutions include analytics, wind turbine blade expertise, engineering projects, collaborative software to manage and analyze data from multiple sources, digitization of data, planning and consultation on high-cost repair campaigns.

We deliver smarter services to help our customers make the best decisions about their assets, and to:

<ul>

<li>Maximize energy production</li>

<li>Minimize downtime</li>

<li>Reduce operations and maintenance costs</li>

</ul>

Sectors

Climate Solutions

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Automated drone inspections maximizing wind energy production while minimizing downtime and costs.

About SkySpecsSkySpecs is simplifying renewable energy asset management by offering purpose-built technologies and services that help our customers deliver industry-leading productivity, efficiency, and returns. Every day we help our customers unlock the power of their data so they can make confident, informed decisions. Our team brings deep industry experience and a willingness to get our hands dirty to first understand and then solve customer problems on the ground.SkySpecs launched the world’s first completely autonomous blade inspection product in 2016 with a custom-designed drone system. Since then, SkySpecs has inspected over 160,000 wind turbines in over 31 countries, becoming the world leader in understanding the health of turbine blades. Identifying issues with turbine blades is only the first step. In 2019, SkySpecs launched Horizon to be a platform for SkySpecs to offer a multi-layered solution for customers that includes: data collection, wind turbine blade engineering expertise, and a place for all stakeholders to collaborate to manage and analyze massive amounts of data, spot trends, and create plans for high-cost repair campaigns. Since 2021, SkySpecs has acquired three companies specializing in wind turbine drivetrain monitoring, financial management and automated turbine data analytics and fleet optimization, further expanding our offering in the market. Ultimately, this will help reduce the cost and risk of operations for the industry.What will I be getting myself into?SkySpecs will probably be unlike any place you’ve ever worked. The second you walk in the door (or log in, if you are remote), you will feel the high-energy environment filled with incredibly smart people solving hard problems. SkySpecs values collaboration, multidisciplinary problem solving, and a mantra of ‘under-promise, over-deliver’. SkySpecs is at a critical growth period where there are endless opportunities to make an impact.As an Accounts Receivable Associate, you will:Invoicing →High Volume Invoicing in Peak Season/Month End<ul><li>Understanding the company divisions and processes</li><li>Navigating software programs to accurately obtain PO information</li><li>Navigate customer portals</li><li>Liaison with other Teams to insure timely and accurate invoicing</li><li>Edit invoices when required</li><li>Credit/rebill if necessary</li><li>Manage ad hoc on demand invoice billing autonomously</li><li>When applicable - accurately determine taxes(VAT/State) or remove taxes from invoices</li></ul>Collections<ul><li>Comfortable with daily collection emails/calls on past due and near due invoices with supporting documentation</li><li>Provide statements to customers</li><li>Research and verify all collections and invoicing inquiries throughout the week</li><li>Reconcile customer accounts</li><li>Liaison with other Teams to insure timely resolution of disputes</li><li>Always professional with the customer</li><li>Maintain Customer Files for audit and dispute resolution</li><li>Assists with Month end close</li><li>Self-Starter for investigating and solving problems with customer accounts involving Billing and Collection Issues</li><li>Audits all PO values before invoicing</li><li>Assists in yearly audit review by obtaining documents timely</li><li>Maintains written procedures for processes</li></ul>Communication<ul><li>Follows up on internal and external requests immediately</li><li>Performs other assigned tasks, duties ad hoc projects as necessary to support the Finance Team and other Teams within SkySpecs</li></ul>Requirements of the job:<ul><li>Business Degree or equivalent experience</li><li>Accounts Receivable background</li><li>Analytical, strong problem-solving skills, confident decision making ability</li><li>Time management and Organizational skills – effectively and professionally organize and plan for simultaneous and complex issues</li><li>Ability to handle and interpret a large volume of data</li><li>Team player – successfully work in teams, personal initiative and manage themselves in an unstructured environment</li><li>Customer focused and results oriented</li><li>Autonomous problem solving</li><li>Excellent interpersonal skills including Listening, presenting and strong written and oral communication, internally and externally</li><li>Proven high level of competency in Microsoft Office including Word, PowerPoint, Excel;  Adobe and Google Suite</li><li>Demonstrate willingness and ability to manage multiple concurrent deadlines, learn new tasks, retain processes, maintain focus, complete tasks independently, make timely decisions in the context of workflow, independent thinker</li><li>Ability to complete tasks in situations that require speed, accuracy and attention to detail</li><li>Ability to navigate through different software programs</li><li>Document Processes and Flow Chart within AR</li><li>Extreme flexibility  to work with Teams in United States, Ireland, Austria and India (as needed)</li></ul>Perks of the Job:<ul><li>70% Employer Paid Medical Insurance for Employees, plus 50% cost share for Dependents</li><li>Dental &amp; Vision Coverage</li><li>100% Employer Paid Long Term &amp; Short Term Disability coverage</li><li>Employer Sponsored Life and AD&amp;D Insurance coverage</li><li>Employee Assistance Program available to you and your household</li><li>Retirement Savings Account</li><li>Unlimited PTO</li></ul>If you require a reasonable accommodation in accordance with applicable laws to assist with the job application or pre-employment process, please direct inquiries to People &amp; Culture at ask-people-culture @ skyspecs.com

Accounts Receivable Associate

About SkySpecsSkySpecs is simplifying renewable energy asset management by offering purpose-built technologies and services that help our customers deliver industry-leading productivity, efficiency, and returns. Every day we help our customers unlock the power of their data so they can make confident, informed decisions. Our team brings deep industry experience and a willingness to get our hands dirty to first understand and then solve customer problems on the ground.SkySpecs launched the world’s first completely autonomous blade inspection product in 2016 with a custom-designed drone system. Since then, SkySpecs has inspected over 160,000 wind turbines in over 31 countries, becoming the world leader in understanding the health of turbine blades. Identifying issues with turbine blades is only the first step. In 2019, SkySpecs launched Horizon to be a platform for SkySpecs to offer a multi-layered solution for customers that includes: data collection, wind turbine blade engineering expertise, and a place for all stakeholders to collaborate to manage and analyze massive amounts of data, spot trends, and create plans for high-cost repair campaigns. Since 2021, SkySpecs has acquired three companies specializing in wind turbine drivetrain monitoring, financial management and automated turbine data analytics and fleet optimization, further expanding our offering in the market. Ultimately, this will help reduce the cost and risk of operations for the industry. What will I be getting myself into?You will be a task-oriented tech hero. You will support teams across the globe with software tools, information management, security, technology, and more. You’d be part of a small but supportive team making quick decisions and helping others wherever possible.You will empower our employees to thrive in their domain while ensuring the solutions used are scalable. We want to equip every employee with tech that allows them to succeed. We do everything we can not to be a roadblock while recognizing that a growing company comes with growing security needs.We do not have any on-premise IT infrastructure. Everything we do is cloud based SaaS.In general, SkySpecs will probably be unlike any place you’ve ever worked. You will find a high energy environment filled with incredibly smart people solving hard problems. SkySpecs values collaboration, multidisciplinary problem solving, and a mantra of ‘under-promise, over-deliver’. SkySpecs is at a critical period where there are an endless number of opportunities to make an impact.As an IT Coordinator, you will:Help ensure that our employees can use the tools they need to succeed in their daily work. Some highlights from your coming year could include:<ul><li>Equipment procurement, device &amp; account setup, user account management, employee onboarding &amp; offboarding, ongoing training, IT helpdesk, etc.</li><li>Assisting in making our daily portfolio of 100+ different cloud software tools manageable, approachable, and helpful for our team.</li><li>Researching, trying out, and vetting new tools to determine viability for company or department use.</li><li>Documenting changes to (and the creation of) IT processes and procedures.</li><li>Supporting our 200+ employees across the globe (with a primary focus on North America and our Ann Arbor locations) to ensure they have the equipment to work comfortably wherever they are. We have field teams on boats in the Arctic Circle, we have people working from offices, we have people working from home. There is not a one-size-fits-all solution to this—it requires empathy for each individual and their unique situation, while attempting to remain equitable across individuals and teams.</li></ul>Some other areas where you could help contribute include:<ul><li>Security: We have been slowly rolling out improvements to our IT security setup but there is always room for improvement while keeping inconvenience to a minimum.</li><li>Facilities: Assist, as needed, in the design and provisioning of the IT systems in our warehouses and office spaces as we continue to grow.</li><li>Environment: As a renewable energy company, we strive to maintain a minimal environmental impact. Coordinating e-waste recycling is a great opportunity.</li></ul>Requirements of the job:<ul><li>At least one year of experience in an operational IT role, working directly with employees, hardware, and software</li><li>An interest in tinkering with technology - don’t be afraid to use a screwdriver</li><li>Willingness to work out of our Ann Arbor office at least a day or two every week and provide emergency support at the office when needed</li><li>Strong process development and documentation experience</li><li>Responsible management of valuable assets</li><li>Empathy and eagerness to help others</li><li>A high level of autonomy and self-direction</li><li>Low ego</li></ul>Bonus Points For:<ul><li>A degree in a technical field (engineering, information systems, etc.)</li><li>Knowledge of all three major operating systems (Windows, MacOS, Linux - specifically Ubuntu and PopOS)</li><li>Experience with ISO and SOC standards for information security</li></ul>

IT Coordinator

About SkySpecsSkySpecs is simplifying renewable energy asset management by offering purpose-built technologies and services that help our customers deliver industry-leading productivity, efficiency, and returns. Every day we help our customers unlock the power of their data so they can make confident, informed decisions. Our team brings deep industry experience and a willingness to get our hands dirty to first understand and then solve customer problems on the ground.SkySpecs launched the world’s first completely autonomous blade inspection product in 2016 with a custom-designed drone system. Since then, SkySpecs has inspected over 160,000 wind turbines in over 31 countries, becoming the world leader in understanding the health of turbine blades. Identifying issues with turbine blades is only the first step. In 2019, SkySpecs launched Horizon to be a platform for SkySpecs to offer a multi-layered solution for customers that includes: data collection, wind turbine blade engineering expertise, and a place for all stakeholders to collaborate to manage and analyze massive amounts of data, spot trends, and create plans for high-cost repair campaigns. Since 2021, SkySpecs has acquired three companies specializing in wind turbine drivetrain monitoring, financial management and automated turbine data analytics and fleet optimization, further expanding our offering in the market. Ultimately, this will help reduce the cost and risk of operations for the industry.What will I be getting myself into?SkySpecs will probably be unlike any place you’ve ever worked. The second you walk in the door (or log in, if you are remote), you will feel the high-energy environment filled with incredibly smart people solving hard problems. SkySpecs values collaboration, multidisciplinary problem solving, and a mantra of ‘under-promise, over-deliver’. SkySpecs is at a critical growth period where there are endless opportunities to make an impact.As a Customer Success Manager, you will:<ul><li> Build strong relationships to understand customer needs</li><li>Serve as a liaison between the customer and numerous internal departments including Inspection Services, Finance, Sales, Marketing, etc…</li><li>Review &amp; execute proposals for existing customers</li><li>Maintain and update Salesforce and sales reports</li><li>Lead web demonstrations to educate customers on the features of our product</li><li>Understand, draft and deliver customer reports</li><li>Act as a liaison and facilitate meetings between the customer and numerous internal departments including Inspection Services, Finance, Sales, Marketing, etc.</li><li>Meet with Priority 3 and 4 customers on a consistent basis</li><li>2% travel</li></ul>Requirements of the job:<ul><li>4-year degree</li><li>2 years or more of Customer Success experience</li><li>Proficient in active listening skills to broaden understanding, absorb different perspectives and help diffuse perceived obstacles and potential gaps in understanding</li><li>Committed and believes in providing quality customer service / service-oriented and able to resolve customer grievances</li><li>Organized and attentive to details</li><li>Excellent communication and writing skills</li></ul>You are:<ul><li>Enthusiastic about working in an office environment that is not overly structured, and allows for a lot of differing options and ideas</li><li>A motivated self-starter that can prioritize, multitask, and operate in the fast-paced environment of a growth-stage company</li><li>You don’t take yourself too seriously and can work around a variety of personalities, all of whom are very dedicated to keeping our company on its high growth trajectory</li><li>Adept at problem solving and conflict resolution</li></ul>Bonus points for:<ul><li>Startup or tech experience</li><li>Experience using Salesforce</li><li>Wind/Renewable Energy background</li></ul>

Customer Success Manager

At SkySpecs, our mission is to simplify renewable asset management so less can do more for the planet.  SkySpecs is helping to make this possible by automating the operations and maintenance of wind farms using advanced robotics paired with our custom-built asset performance management software,  Horizon.SkySpecs launched the world’s first completely autonomous blade inspection product in 2016 with a custom-designed drone system. Since then, SkySpecs has inspected over 90% of the US wind turbines and expanded globally, becoming the world leader in understanding the health of turbine blades. Identifying issues with turbine blades is only the first step. In 2019, SkySpecs launched Horizon, a platform for SkySpecs to offer a multi-layered solution for customers that includes: data collection,  wind turbine blade engineering expertise, and a place for all stakeholders to collaborate to manage and analyze massive amounts of data, spot trends, and create plans for high-cost repair campaigns. In 2021,  SkySpecs acquired two companies specializing in wind turbine drivetrain monitoring and financial management, further expanding our asset management portfolio. Ultimately, this will help reduce the cost and risk of operations for the industry. What will you be getting into? SkySpecs is seeking a Senior Technical Product Manager who will gain a deep understanding of  SkySpecs’s products and work with various stakeholders throughout the organization to coordinate multiple product activities. You will be tasked with helping SkySpecs take one of our products to the next level to continue double-digit growth. The Senior Technical Product Manager role is a high-visibility role within the organization, and you will have the opportunity to work directly with customers to understand their needs, work with  SkySpecs leadership on product strategy, work with Sales and Marketing to build go-to-market materials, and work with the technology teams to develop amazing software.                   As a Senior Technical Product Manager, you will:Build new products and features by combining existing ideas with new ideas from your experience and interactions with customers, users, and prospects. You will need to have a deep technical understanding of the SkySpecs products, as well as a big-picture understanding of the challenges that face our customers and the technologies needed to solve those challenges. You will: <ul><li>Talk to users and customers to better understand their jobs, challenges, and desired outcomes</li><li>Work with  user experience designers and engineering, to define, design and drive implementation and adoption of new features</li><li>Enable customer support and work with customers to find resolution on their issues </li><li>Develop relationships with key customers and broaden adoption of our products </li></ul>Requirements of the job:<ul><li>7+ years of work experience in business analysis or software engineering roles </li><li>Demonstrated experience in analyzing, documenting, and prioritizing  requirements</li><li>Ability to engage with a  variety of stakeholders to drive implementation </li><li>Has a strong understanding of computer systems; in addition, has proficiency in software development methodologies and database</li><li>Strong written, presentation, and communication skills to both internal and external stakeholders </li><li>Renewable or wind energy asset management experience is preferable</li></ul>Perks of the Job:<ul><li>Well-defined training budget to upskill based on interest areas</li><li>Generous Leave Plan that is probably the best in the industry</li><li>Flexibility: We have a trust-based culture. Practically, if you need to work from home to manage your work-life balance, you are free to do so. However, we all collaborate in our office space thrice a week, which is usually Monday, Wednesday, and Friday!</li><li>Global Diversity: Collaborate with teams from five countries and multiple nationalities</li></ul>

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