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Zoomo

Company
51-100
Australia

Company Description

Meet Zoomo. The evolution of Bolt Bikes. Zoomo is the world's leader for utility e-bikes and after market servicing, built on the experience of thousands of riders around the world. Engineered in Australia and operating across the United States, the United Kingdom and Australia, our bikes are built for durability & performance. Our flexible subscriptions services allow 1000s of riders around the world to access the best vehicles. Our mission is to sustainably transition billions of urban delivery miles from bikes, cars and trucks to light electric vehicles. 

Jobs (27)

Lead Bike Mechanic

Full time role
Brooklyn, New York, United States
Sep 28, 2022
We are looking for a qualified lead Mechanic to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Conduct preventive maintenance to mechanical devices Detect malfunctions through observation (sound or visual) Run diagnostic tests to ensure system functionality Repair broken or faulty machine parts Choose appropriate materials based on mechanical needs Monitor and report on project progress Follow safety rules and regulations Maintain a safe and clean work environment Requirements Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Previous experience as a maintenance mechanic or similar role Familiarity using various power and hand tools, such as hosts and grinders Problem-solving and organizational skills Ability to stand for long hours and lift heavy loads A driver’s license is a plus Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organization in hyper-growth mode with plenty of opportunities for personal development, including $24 /hr starting wage A flexible workplace with a team of extraordinary, motivated, and fun co-workers Autonomy and ownership of the work you do. Monthly team outings & events Complimentary e-bike* subject to availability Global fun with a team spread from Australia, United States, Philippines, France & MORE! Working at a well-funded start-up with a strong leadership team and global presence. The chance to be part of an organization in hyper-growth with plenty of opportunity for personal development. The full support of an experienced management team in helping you meet your targets and your professional goals. Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-ONSITE

Field Service Technician

Full time role
Brooklyn, New York, United States
Sep 28, 2022
About Zoomo Zoomo has raised over $60M and built world leading utility e-bikes and a disruptive business model for their distribution and maintenance. A fast growing tech start up with a global footprint across the US, Europe and Australia, Zoomo is the trusted partner of some of the world's leading companies like Uber, DoorDash, Gorillas and many more. We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities Provide service and customer support during field visits or dispatches Tie workflow to schedule Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements Proven Field Service experience Ability to troubleshoot, test, repair and service technical equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Ability to do minor bike repairs Clean & Valid NYS Drivers license Benefits $18-20 hourly starting wage, plus health vision & dental insurance Full training & support on repairs every step of the way High potential for advancement in a fast-paced start-up environment Work with a team of motivated & fun co-workers The chance to be part of a flourishing organization with plenty of opportunity for personal development #LI-ONSITE

Técnico / Reparador de Bicicletas

Full time role
Madrid, Spain
Sep 26, 2022
Fundada en Sídney en 2017, Zoomo es el principal proveedor de bicicletas eléctricas profesionales y de mantenimiento postventa. Somos una empresa tecnológica de rápido crecimiento con presencia global en Australia, Estados Unidos, Europa y el Reino Unido. Duplicamos nuestro tamaño cada 6 meses. ¿Nuestra misión? Sustituir las motos, los coches y los camiones por bicicletas eléctricas inteligentes para el reparto urbano. Las bicicletas eléctricas son más eficientes, más sostenibles y ahora son fácilmente accesibles. ¿Nuestros valores? Actuar, escuchar y respetar. Reportando al Mecánico Senior, desempeñarás una labor crucial para las operaciones en Madrid. Tus tareas: Montar y reparar bicicletas eléctricas. Contribuir a la mejora continua de nuestros procesos y servicios. Realizar controles de calidad para garantizar la seguridad de todas las bicicletas. Proporcionar un servicio excepcional a los usuarios y ayudar en la incorporación de nuevos clientes. Evaluar los daños y reparar las bicicletas con los más altos estándares Requirements ¡Te apasionan las bicicletas! Motivado y capaz de trabajar en equipo y de forma independiente. Eres flexible (trabajando en las instalaciones del cliente y pudiendo viajar a otras ciudades). Sabes gestionar tu tiempo, priorizar sus tareas, te gusta trabajar bajo presión y sabes manejar el estrés. Tienes carnet de conducir (para conducir nuestras furgonetas y transportar bicicletas por la ciudad). Conocimiento y experiencia en el montaje, mantenimiento y reparación de todo tipo de bicicletas y accesorios. Tienes al menos 2 años de experiencia como mecánico de bicicletas (eléctricas o no) en el sector del ciclismo o la movilidad. Tienes buenas aptitudes de atención al cliente (se valorará la experiencia en un puesto de contacto con el cliente, por ejemplo en una tienda de bicicletas). Benefits En Zoomo ofrecemos: Autonomía y reconocimiento del trabajo que realizas. Un salario base de 18.000 euros al año y beneficios adicionales. Lugar de trabajo flexible con un equipo de compañeros increíbles, motivados y divertidos. Apoyo continuo de managers experimentados, que te ayudarán a alcanzar tus metas de desarrollo profesional. Trabajo flexible a tiempo completo de 40 horas/semana (posibilidad de trabajar los fines de semana si es necesario). La oportunidad de ser parte de una empresa emergente en crecimiento con muchas oportunidades para el desarrollo personal y progresión dentro de la empresa. Se trata de un contrato temporal de 2 meses. El contrato puede ser prorrogado después de este período inicial en función de su rendimiento y de las necesidades de la empresa.

Electric Moped Mechanic

Full time role
Remote
Sep 22, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. If you have used Gorillas or Getir delivery, chances are they came to you on our Zoomo bikes! Expect to join a fast-paced and supportive environment where opportunities are big and career development important. Zoomers represent over 20 nationalities and our leadership team originates from 8 different cultural backgrounds. You could be working with an ex-scuba instructor and master bakers on one day and an ex-professional basketball player and a rave enthusiast on another. If there is something different about you, you will fit right in. THE ROLE We’re looking for reliable and ambitious individuals to join our rapidly growing mechanics team. Hands-on, problem-solving mechanics who take real pride in their work are at the heart of Zoomo’s success and our incredible growth so far. If you have a passion for bikes and you want to be part of the most exciting e-bike business in the UK, then we want to hear from you! Responsibilities: Repair and servicing of e-mopeds, always maintaining the highest possible standards. Diagnose required services, fault find and service vehicles to enable them to return to the customer in a safe and fully operational condition. Completion of appropriate documentation Update our fleet management system with newly built and repaired e-moped (when required) Work efficiently and ensure that the workshop is kept clean and tidy Help maintain good stock management processes Be committed to providing the best customer service, promoting our values when interacting with Zoomo riders, customers and suppliers Installing additional accessories to the moped including windscreen, leg cover, delivery boxes, and more Requirements Minimum 1 year’s qualification experience as a mechanic (training will be given) A real passion for your work! A good understanding of e-mopeds, including assembly and maintenance Comfortable using online technology Flexibility to work across London (we have workshops opening all over the city) To be able to work as part of a team and contributing to achieving individual and team targets A can-do attitude and willingness to go the extra mile Eligibility to work in the UK and good command of English. A full UK driving licence CBT and/or motorcycle driving licence Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including A competitive salary between £23,500 and £25,500 (depending on experience) Great bonuses, including cash incentives, team nights out and other perks Excellent training opportunities, including paid-for Cy-tech qualifications Autonomy and ownership of the work you do. Monthly team outings & events Complimentary e-bike* subject to availability Global fun with a team spread from Australia, United States, Philippines, France & MORE! Working at a well-funded start-up with a strong leadership team and global presence. The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development. The full support of an experienced management team in helping you meet your targets and your professional goals. #LI-REMOTE

Lead Bike Mechanic

Full time role
San Francisco, California, United States
Sep 21, 2022
We are looking for a qualified lead Mechanic to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Conduct preventive maintenance to mechanical devices Detect malfunctions through observation (sound or visual) Run diagnostic tests to ensure system functionality Repair broken or faulty machine parts Choose appropriate materials based on mechanical needs Monitor and report on project progress Follow safety rules and regulations Maintain a safe and clean work environment Requirements Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Previous experience as a maintenance mechanic or similar role Familiarity using various power and hand tools, such as hosts and grinders Problem-solving and organizational skills Ability to stand for long hours and lift heavy loads A driver’s license is a plus Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organization in hyper-growth mode with plenty of opportunities for personal development, including $24 /hr starting wage A flexible workplace with a team of extraordinary, motivated, and fun co-workers Autonomy and ownership of the work you do. Monthly team outings & events Complimentary e-bike* subject to availability Global fun with a team spread from Australia, United States, Philippines, France & MORE! Working at a well-funded start-up with a strong leadership team and global presence. The chance to be part of an organization in hyper-growth with plenty of opportunity for personal development. The full support of an experienced management team in helping you meet your targets and your professional goals. Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-ONSITE

Bicycle Mechanic

Full time role
Birmingham, United Kingdom
Sep 21, 2022
ABOUT ZOOMO At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform. In the short span since the founders went full time in 2019, Zoomo has raised over $30M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, France, United Kingdom, United States, and the Philippines, where we. are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir, and many more. THE ROLE At Zoomo we seek people who are fun, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The e-bike mechanic is exceptionally important; you’re the backbone of Zoomo and the key to our success where you will play an essential part in ensuring our customers have a great experience! Responsibilities Assembly and inspection of new bikes before adding them to the fleet management system. Repair and servicing of bikes to the highest of standards as expected by Zoomo. Diagnose required services, fault find and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition. Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components and other essential components are fully functioning. Ensure that the workshop is kept tidy and in tip-top shape. Promote our values when interacting with Zoomo riders and suppliers. Requirements Experience working as a bike mechanic (electric or not), we are willing to consider candidates coming from other fields such as car or motorcycle mechanics. Cytech Level 2 bicycle mechanics training or equivalent would be ideal but not essential. A full UK driving licence and a motorbike licence and/or CBT would be ideal but not essential. Working knowledge of how bikes are assembled and repaired Familiarity with all types of bikes and accessories Experience with e-bikes or lithium ion batteries Relevant industry experience (cycling, food delivery, mobility, technology) Flexibility to work shifts and remotely in different sites To be able to work as part of a team, collaborating with the Zoomo teams worldwide Strong administrative skills and ability to keeping a log of stock A passion for bikes! Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including Basic Salary £21,500 to £25,500 (depending on experience) Autonomy and ownership of the work you do. Monthly team outings & events Complimentary e-bike* subject to availability Global fun with a team spread from Australia, United States, Philippines, France & MORE! Working at a well-funded start-up with a strong leadership team and global presence. The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development. The full support of an experienced management team in helping you meet your targets and your professional goals. #LI-ONSITE

Head of Supply Chain

Full time role
Remote
Sep 20, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Since 2019, Zoomo has raised over $110M from some of the world’s savviest investors and built the world’s most innovative commercial e-bike platform with leading hardware and software tech. We're growing fast and already have a global footprint across Australia, EU, UK and the US. We are now the trusted partner to some of the world's leading and most innovative companies like Deliveroo, DoorDash, Flink, Getir, Gorillas, Just Eat, Milkrun, Uber, Wholefoods and many more. Do you want to be part of a mission to decarbonise urban miles, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! THE ROLE As Head of Supply Chain & Procurement, you will have full accountability for all global supply chain matters. You will manage the Sales and Operations planning, supply chain planning and logistics team owning DIFOT & cost KPI from Asia to Zoomo’s regional operations amongst other responsibilities. A successful Head of Supply Chain is someone who’s been there, done that, able to lead a high performing team, work at pace, cut through the noise of a fast growing scale up, navigate with agility an ever changing supply chain environment, while rolling continuous product improvements with tight controls and successfully supporting Zoomo new product market deployment. This opportunity is truly a unique chance to lead a global supply chain function in the fast growing micro-mobility industry. Zoomo is en route to disrupt urban logistics and transport in a deep way. Come join us and leave a dent in the industry. RESPONSIBILITIES Manage Sales & Operations planning for all company assets Manage Zoomo global supply chain & logistics team (planning, purchasing, freight & logistics) with clear accountability on DIFOT and cost targets Manage regional warehousing and distribution network Manage supply chain system implementation (ERP), process creation and roll-out Lead Zoomo Supply Chain resilience program through risk assessment & mitigation planning Lead Zoomo Supply Chain roadmap execution Support new product introduction and roll-out Become HQ PoC for regional Supply Chain team Build a high performing team to support Zoomo global expansion and NPI roadmap Build a high performing procurement function establishing best in class commercial terms Requirements BS in Business Administration, Logistics or Supply Chain 8-10 years of supply chain working experience, with experience in a leadership position (manager or higher) with end-to-end supply chain responsibilities Experience with hardware product manufactured in Asia/India exported to rest of the world electronics, micromobility, or automotive Strong track record of creating or expanding supply chain function in a high growth environment Advanced supply chain knowledge with very strong strategic & tactical slo Oversaw implementation of or migration between ERPs (supply chain PoV) Excellent analytical, problem solving, communication & organizational skills Must be fluent in English and Mandarin The ability to speak one European language highly regarded Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in fast scale up mode with plenty of opportunities for personal development, including: Attractive base salary plus performance related bonus and share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Head of Supply Chain

Full time role
Remote
Sep 20, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Since 2019, Zoomo has raised over $110M from some of the world’s savviest investors and built the world’s most innovative commercial e-bike platform with leading hardware and software tech. We're growing fast and already have a global footprint across Australia, EU, UK and the US. We are now the trusted partner to some of the world's leading and most innovative companies like Deliveroo, DoorDash, Flink, Getir, Gorillas, Just Eat, Milkrun, Uber, Wholefoods and many more. Do you want to be part of a mission to decarbonise urban miles, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! THE ROLE As Head of Supply Chain & Procurement, you will have full accountability for all global supply chain matters. You will manage the Sales and Operations planning, supply chain planning and logistics team owning DIFOT & cost KPI from Asia to Zoomo’s regional operations amongst other responsibilities. A successful Head of Supply Chain is someone who’s been there, done that, able to lead a high performing team, work at pace, cut through the noise of a fast growing scale up, navigate with agility an ever changing supply chain environment, while rolling continuous product improvements with tight controls and successfully supporting Zoomo new product market deployment. This opportunity is truly a unique chance to lead a global supply chain function in the fast growing micro-mobility industry. Zoomo is en route to disrupt urban logistics and transport in a deep way. Come join us and leave a dent in the industry. RESPONSIBILITIES Manage Sales & Operations planning for all company assets Manage Zoomo global supply chain & logistics team (planning, purchasing, freight & logistics) with clear accountability on DIFOT and cost targets Manage regional warehousing and distribution network Manage supply chain system implementation (ERP), process creation and roll-out Lead Zoomo Supply Chain resilience program through risk assessment & mitigation planning Lead Zoomo Supply Chain roadmap execution Support new product introduction and roll-out Become HQ PoC for regional Supply Chain team Build a high performing team to support Zoomo global expansion and NPI roadmap Build a high performing procurement function establishing best in class commercial terms Requirements BS in Business Administration, Logistics or Supply Chain 8-10 years of supply chain working experience, with experience in a leadership position (manager or higher) with end-to-end supply chain responsibilities Experience with hardware product manufactured in Asia/India exported to rest of the world electronics, micromobility, or automotive Strong track record of creating or expanding supply chain function in a high growth environment Advanced supply chain knowledge with very strong strategic & tactical slo Oversaw implementation of or migration between ERPs (supply chain PoV) Excellent analytical, problem solving, communication & organizational skills Ability to speak Mandarin or one European language highly regarded Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in fast scale up mode with plenty of opportunities for personal development, including: Attractive base salary plus performance related bonus and share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Global Supply Chain Planner

Full time role
Remote
Sep 20, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Since 2019, Zoomo has raised over $110M from some of the world’s savviest investors and built the world’s most innovative commercial e-bike platform with leading hardware and software tech. We're growing fast and already have a global footprint across Australia, EU, UK and the US. We are now the trusted partner to some of the world's leading and most innovative companies like Deliveroo, DoorDash, Flink, Getir, Gorillas, Just Eat, Milkrun, Uber, Wholefoods and many more. Do you want to be part of a mission to decarbonise urban miles, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! THE ROLE Reporting to the Head of Supply Chain and at the heart of Zoomo core supply chain team, you will play a pivotal role in Zoomo’s success. You will be responsible for Zoomo entire supply chain planning: material planning, purchasing and freight from Asia to the rest of the world. You will own day-to-day relationships with all Zoomo suppliers: vehicle, battery packs, spare parts, IoT and others. You will also build strong relationships with Zoomo regional teams aligning planning and managing exception/urgent requests in a timely fashion. You will also be responsible for the timely synchronization of new product introductions. It is a one of a kind opportunity to bring Zoomo’s planning function to the next level. RESPONSIBILITIES Develop supply plans against forecasts for suppliers to procure, manufacture and ship against maintaining Zoomo prescribed stock levels. Coordinate the outbound supply of materials from Asia and transports to Zoomo locations globally via sea or air, with Zoomo logistics team. Own daily supplier relationship & review open POs for potential changes to ensure volume coverage to supplied forecasts whilst providing timely communication to management & regional teams of any supply delays so impacts and/or alternative resolutions can be managed. Build and maintain effective internal and external stakeholder relationships with a focus on accurate information and timely resolution Coordinate custom clearance and receipt of goods of any imported inward shipments globally with logistics team, regional teams & custom broker Collect and treat timely exceptions to planning in close collaboration with Zoomo regional teams: urgent material request, warranty return or change to plan linked to quality issues. Requirements 3+ years’ experience in a time critical supply chain planning role Quantitative and analytical experience, including solid comfort with Excel Proactive, ambitious, and assertive: you take ownership of your work Experience in importations and knowledge of inventory management are a must Tertiary qualifications in Commerce/business/agribusiness/supply chain Effective communication skills in dealing with different levels of stakeholders Previous experience working an ERP system (Netsuite, SAP) and exposure to BI tools a big plus Fluent in Mandarin and English Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in fast scale up mode with plenty of opportunities for personal development, including: Attractive base salary plus performance related bonus and share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-HYBRID

Global Supply Chain Planner

Full time role
Sydney, Australia
Sep 20, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Since 2019, Zoomo has raised over $110M from some of the world’s savviest investors and built the world’s most innovative commercial e-bike platform with leading hardware and software tech. We're growing fast and already have a global footprint across Australia, EU, UK and the US. We are now the trusted partner to some of the world's leading and most innovative companies like Deliveroo, DoorDash, Flink, Getir, Gorillas, Just Eat, Milkrun, Uber, Wholefoods and many more. Do you want to be part of a mission to decarbonise urban miles, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! THE ROLE Reporting to the Head of Supply Chain and at the heart of Zoomo core supply chain team, you will play a pivotal role in Zoomo’s success. You will be responsible for Zoomo entire supply chain planning: material planning, purchasing and freight from Asia to the rest of the world. You will own day-to-day relationships with all Zoomo suppliers: vehicle, battery packs, spare parts, IoT and others. You will also build strong relationships with Zoomo regional teams aligning planning and managing exception/urgent requests in a timely fashion. You will also be responsible for the timely synchronization of new product introductions. It is a one of a kind opportunity to bring Zoomo’s planning function to the next level. RESPONSIBILITIES Develop supply plans against forecasts for suppliers to procure, manufacture and ship against maintaining Zoomo prescribed stock levels. Coordinate the outbound supply of materials from Asia and transports to Zoomo locations globally via sea or air, with Zoomo logistics team. Own daily supplier relationship & review open POs for potential changes to ensure volume coverage to supplied forecasts whilst providing timely communication to management & regional teams of any supply delays so impacts and/or alternative resolutions can be managed. Build and maintain effective internal and external stakeholder relationships with a focus on accurate information and timely resolution Coordinate custom clearance and receipt of goods of any imported inward shipments globally with logistics team, regional teams & custom broker Collect and treat timely exceptions to planning in close collaboration with Zoomo regional teams: urgent material request, warranty return or change to plan linked to quality issues. Requirements 3+ years’ experience in a time critical supply chain planning role Quantitative and analytical experience, including solid comfort with Excel Proactive, ambitious, and assertive: you take ownership of your work Experience in importations and knowledge of inventory management are a must Tertiary qualifications in Commerce/business/agribusiness/supply chain Effective communication skills in dealing with different levels of stakeholders Previous experience working an ERP system (Netsuite, SAP) and exposure to BI tools a big plus Fluent in Mandarin and English Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in fast scale up mode with plenty of opportunities for personal development, including: Attractive base salary plus performance related bonus and share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-HYBRID

Bike Mechanic

Full time role
New York, New York, United States
Sep 17, 2022
About Zoomo Zoomo has raised over $60M and built world leading utility e-bikes and a disruptive business model for their distribution and maintenance. A fast growing tech start up with a global footprint across the US, Europe and Australia, Zoomo is the trusted partner of some of the world's leading companies like Uber, DoorDash, Gorillas and many more. Volunteered at a bike co-op? Maybe you fine tuned your downhill bikes during the weekend, fixing flats and changing brake pads? You love bikes & know enough to get them working, but want learn more? Then maybe Junior Bike Mechanic is the perfect fit for you! Description Assemble new bikes Repair bikes to the highest of standards, including assessing damage Perform quality control checks Diagnose bike issues & recommend additional parts & labor when necessary Requirements Working knowledge of how bikes are assembled and repaired Ability to fix flats, change disc brake pads & fine tune shifting without supervision Familiarity with all types of bikes and bike accessories Preferred Qualifications 1+ years of work experience with bicycles (electric or not) Experience with assembly and maintenance of electric components of a bike Benefits $20 hourly starting wage, plus health vision & dental insurance Full training & support on repairs every step of the way High potential for advancement in a fast-paced start-up environment Work with a team of motivated & fun co-workers The chance to be part of a flourishing organization with plenty of opportunity for personal development #LI-ONSITE

Senior Product Designer

Full time role
Sydney, Australia
Sep 14, 2022
About Zoomo Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast-growing start-up with operations in the US, UK, France, Spain, Germany, and Australia. We’ve raised >US$95m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. And now we’re looking for more passionate self-starters to grow with us. At Zoomo, we’re pedalling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Expect to join a fast-paced and supportive environment where opportunities are unlimited and your career development is our priority. What We’re Looking For Do you love complex problems, making people's life easier, and directly enabling the transition to more sustainable modes of transport? We're looking for a Senior Product Designer to join Zoomo’s software team, with a focus on making our internal and customer-facing software applications easier, more efficient, and more enjoyable to use. If you are dedicated to user experience, love solving problems and value variety, this is a great opportunity for you. As a Senior Product Designer on the Zoomo software team, you'll work with a cross-functional group of designers, engineers, and product managers to define, build, and continuously improve the software applications that both Zoomo internal team members and our customers use every day to operate our industry-leading commercial light electric vehicle fleet. Your mission will be to deliver high-quality end-to-end experiences our customers love. You'll improve the core experiences across our software products, including designing for applications across desktop/web, iOS, and Android platforms. You'll focus on how we can increase our customer's satisfaction, improve the efficiency of mission-critical workflows, and deliver high impact software features for Zoomo and our customers. About The Role: At a department level, you’ll collaborate with other designers, product managers, technical leads, and Zoomo’s leadership team to help define the future of Zoomo’s software products. You'll have a large amount of ownership and autonomy across the entire design process; rather than just designing individual features, you'll determine the experience of an exciting and critical area of our business. At a squad level, you’ll take full ownership of software product design in both the discovery and delivery stages. You’ll collaborate with product management from the very early stages to find the right problem to tackle, explore ideas for how to solve it, and then refine it into a coherent solution. Lead design research activities to uncover customer experience insights and collaborate with engineering and product management teams. Along the way, you’ll validate assumptions through sketching and prototyping and use your deep understanding of users and customers to design and ship great software products. Participate in design reviews across squads to help define and evolve Zoomo’s software design system and patterns to meet the needs of our growing ecosystem of software applications. Engage with other designers to help define high standards and consistent processes for product design deliverables and cross-functional collaboration, and actively participate in knowledge sharing across software and hardware design teams to promote best practices and consistency across our diverse product lines. Mentor junior designers in their career progression. Requirements 5+ years of professional UX/software product design experience, having designed complex or enterprise-level software Demonstrated track record of driving a user-centered design process to tackle complex customer problems in a startup environment. Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work across multiple teams, solicit and synthesize feedback, facilitate design discussions, and bring stakeholders with you on the design journey. Be open to the iterative design process – always sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, and growing 5+ years of experience conducting and applying customer research, including design thinking, prototyping, and conceptual modelling The ability to see the whole user experience, not only the part you're working on, and have as much skill in identifying what needs to be removed, as you do in suggesting what can be added Dedicated to clearly defining projects and measures of success, testing your assumptions and outcomes, and continuously incorporate feedback Excited to work with stakeholders across a truly global business (including willingness to participate in calls across multiple timezones, and occasional international travel for in-person user research in the UK/EU and United States). You know how to prioritize ruthlessly and handle responsibilities for a wide number of projects – focusing your attention on the areas that matter most and taking ownership of deliverables and outcomes. You like to move quickly, and aren’t afraid of fast growth and rapid change. Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including: The opportunity to be part of a mission driven company and make a difference in people’s lives. Competitive Salary + Equity Options Flexible working hours Tech Allowance and Monthly Wellbeing Allowance Pet-Friendly Sydney HQ Zoomo eBike Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we'd love to hear from you. #LI-REMOTE

General Counsel / VP Legal

Full time role
Sydney, Australia
Sep 14, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Since 2019, Zoomo has raised over $110M from some of the world’s savviest investors and built the world’s most innovative commercial e-bike platform with leading hardware and software tech. We're growing fast and already have a global footprint across Australia, EU, UK and the US. We are now the trusted partner to some of the world's leading and most innovative companies like Deliveroo, DoorDash, Flink, Getir, Gorillas, Just Eat, Milkrun, Uber, Wholefoods and many more. Do you want to be part of a mission to decarbonise urban miles, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! THE ROLE A newly created opportunity for a General Counsel to join us in a true business partnership role, with exposure to every single team at Zoomo. Reporting to the CEO you will be working on exciting strategic work, as we scale at speed, you will be innovative, think outside the box and devise solutions that are commercially minded. In this role you will lead a global legal team consisting of senior inhouse counsel with experience in high value commercial negotiations (including multimillion dollar B2B agreements, SaaS agreements and hardware procurement agreements), litigation, product liability, corporate law and data privacy. Every day presents a new and exciting challenge to our legal team and we are looking for someone who is just as excited and passionate as we are to lead our business onto the next stage of growth in the micro mobility space. RESPONSIBILITIES Give accurate and timely counsel to executives on dynamic, cross-jurisdictional areas of law including commercial law, corporate law and governance, insurance, supply chain and logistics, and risk and compliance As the Company Secretary, be able to advise and consult with the Board of Directors on key issues including providing strategic commercial advice and guidance on legal and regulatory matters to improve business outcomes Manage legal risk to the business, while developing mitigation strategies in collaboration with the executive team. Provide effective and efficient management of the legal function including improving systems and processes that increase the business’s access to the legal function.We are all about being enablers to the business Assist in the management of actual, threatened, or potential litigation and advising on disputes with third parties and queries from regulators Specify internal governance policies and regularly monitor compliance Establish strong and constructive relationships with stakeholders, both internal and external, and manage external counsel and strategic advisors (regulators, external counsel, public authority etc.) by creating relations of trust Lead complex contract negotiations and apply a strategic and commercial lens to ensure that commercial outcomes that are best for business are achieved, while mitigating the business’s exposure to risk. Translate complex legal advice in clear and simple terms to the business. Conduct work with transparency, integrity and responsibility Maintain an understanding of the laws and regulations relating to manufacturers and suppliers of LEVs in the micromobility space. Requirements Tertiary qualifications in Law, with a minimum of 10 years experience of the Australian legal framework, with a top-tier international law firm or top multinational company. Bonus points for exposure to working in the electric vehicle industry or in clean energy. Have experience negotiating (procurement, commercial, capital markets, corporate governance, risk & compliance, insurance) Highly valued strategic and operational legal advisory and management capabilities Previous experience of raising capital and negotiating with VC funds. Strong leadership, networking and influencing capability with demonstrated experience in leading and managing individuals and large teams across multiple geographic locations Excellent knowledge and understanding of commercial law, corporate law and governance, insurance, supply chain and logistics, and risk and compliance Ability to make sound business decisions quickly and in the face of ambiguity and uncertainty. Demonstrated ability to commence, defend or resolve a dispute or litigation by balancing the need to manage risks with commercial outcomes and ensuring compliance with all relevant legal requirements. Exceptional interpersonal skills with demonstrated success in working effectively with a diverse range of people including regulators, and an ability to communicate to a superior level while maintaining clear and simple messaging High degree of professional ethics and integrity Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper growth mode with plenty of opportunities for personal development, including: Base salary $200k+ and a performance related bonus / share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-HYBRID

Global Procurement & Vendor Manager

Full time role
Sydney, Australia
Sep 13, 2022
At Zoomo, our vision is to decarbonise the last mile delivery space. Whilst growing to be the world leader in providing e-bikes, for commercial use, we remain focussed on enhancing the rider’s experience for our customers. Expect to join a fast-paced and supportive environment where opportunities are big and career development important. Zoomers represent over 20 nationalities and our leadership team originates from 8 different cultural backgrounds. You could be working with an ex-scuba instructor and master bakers on one day and an ex-professional basketball player and a rave enthusiast on another. If there is something different about you, you will fit right in. The Role Procurement at Zoomo is one of the most pivotal functions enabling the company’s ambitious targets. In today’s highly disrupted and fast-moving world, finding the right vendors and setting up the right partnerships is paramount to keep Zoomo on its hyper-growth trajectory. Our procurement function is not only outward-facing but also deeply embedded in many internal departments assuring Zoomo’s high-quality standards, ambitious cost targets and breakneck deployment speeds are always met. We are looking for a young procurement professional ready to take the next step and build a global procurement function from scratch, futureproofing Zoomo’s sourcing of goods and services by finding the right suppliers that not only provide best in class products and support but are able to support Zoomo’s growth. If you are the Queen of negotiations or the King of RFx, a self-starter seeing the true value in a product, if you are passionate about sourcing vehicles & electronic goods across the globe, we want to hear from you. Key Responsibilities Create and run efficient RFx processes with quick turnaround times for bikes, mopeds, accessories, IoT and other services able to scale with the company. Lead cross-functional scoping activity for tendering with Zoomo hardware product team, operations, finance, supply chain, and legal Assess, select and sign best in class suppliers around the globe able to meet Zoomo quality standards Negotiate superior terms enabling Zoomo’s high paced asset deployment strategy Create and manage a vendor performance program allowing Zoomo to improve vendor delivery Own Zoomo's pricing and terms roadmap Embody Zoomo’s mission & values Requirements 2-4+ years of working experience in a procurement, buyer, category, or sourcing position in companies buying/selling manufactured goods internationally Sound knowledge of procurement concepts, processes, activities, and contract law Track record of successful negotiation of multi-million dollars contract Experience with scoping, running, closing tendering process efficiently Superior communication and negotiation skills Experience in influencing and guiding cross-functional teams for procurement projects at all levels Ability to execute multiple tasks at once and take initiative in a constantly changing work environment Experience in electronic, automotive, or micro-mobility industry highly regarded Experience in a scale-up company highly regarded Ability to speak Mandarin or one European language highly regarded Benefits We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, ground breaking technology, barriers to overcome, problems to pursue. Do you want to be part of a huge growth story, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you! At Zoomo, we offer: The chance to be part of an organisation in hyper-growth mode with plenty of opportunity for personal development Flexible workplace with a team of extraordinary, motivated and fun co-workers Autonomy and ownership of the work you do, with flexible hours The full support of an experienced management team in helping you meet your targets and your professional development goals via daily contact, weekly check-ins, in-person workshops, etc. Comprehensive remuneration package and benefits Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-HYBRID

Senior Operations Manager

Full time role
Toronto, Canada
Sep 10, 2022
ABOUT ZOOMO At Zoomo, we’re pedaling hard for net-Zero. Our vision is to transition every urban mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery. We’re a fast-growing start-up with operations in the US, UK, Canada, France, Spain, Germany, and Australia. And we’re just getting started. We’ve raised >US$100m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. Now we’re looking for more passionate self-starters to lead our business to the next level. Expect to join a fast-paced and supportive environment where opportunities are unlimited and your career development is our priority. THE ROLE We’re looking for a growth-hungry and ambitious Sr. Ops Manager to lead our fastest growing market - Toronto. The Toronto team at Zoomo has quickly become one of the most important parts of the global organization, and leading it will be a challenge that is equally energizing, hard, impactful, and rewarding. We need a person in this role who is a true athlete - at home both in a spreadsheet and in a storefront, comfortable developing strategy and executing on it, and takes personally the responsibility to lead and develop a team. No job for our customers is too big or too small - whether working as a strategic sounding board for the North American leadership team, developing a performance management system, scouting a new location, or tearing through boxes to help get new bikes on the road. This is an opportunity to be at the heart of Zoomo’s growth in North America. You will apply your experience in team management, logistics, process development and optimization to establish Zoomo Toronto as a global benchmark for customer and employee experience. You will get your hands dirty. If you’re looking for ownership and the opportunity to manage a team, deliver impact you’re proud of and build meaningful relationships, then this role is for you. Responsibilities: Own city-level KPIs for customer experience, including uptime and bike availability. Drive growth in a rapidly growing market. Develop and implement operational strategies that meet business objectives. Spearhead initiatives to improve processes, including customer experience, logistics, and staffing. Manage and develop the front line team of site managers, mechanics, and cross-functional athletes. Requirements 5-7+ years strategy / operational experience. Ownership mentality. No job is too big or too small. Exceptional communication and organizational skills. Enthusiastic leader and people developer. Self-starter. Excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. Thrive in rapidly changing, fast-paced, and ambiguous conditions. Focus on getting things done without needing to rely on established processes Data-driven and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights, then roll out solutions across a diverse org. Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners Ability to work at different altitudes - whether on the shop floor or in a meeting with the North American leadership team. Start-up experience is a plus. Alignment with Zoomo’s vision and purpose. Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including: Autonomy and responsibility, solving problems you've never imagined even existed, at high pace. Working at a well-funded start-up with a strong management team and global presence. The chance to be part of an organization in growth with plenty of opportunity for personal development. Flexible workplace with a team of extraordinary, motivated and fun co-workers. The full support of an experienced management team in helping you meet your targets and your professional development goals. Attractive remuneration package and benefits

Senior Backend Engineer

Full time role
Sydney, Australia
Sep 7, 2022
ABOUT ZOOMO Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast-growing start-up with operations in the US, UK, France, Spain, Germany , Australia and we’re just getting started. We’ve raised >US$95m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. And now we’re looking for more passionate self-starters to grow with us. At Zoomo, we’re pedalling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Expect to join a fast-paced and supportive environment where opportunities are unlimited and your career development is our priority. THE ROLE At a department level, you’ll collaborate with other engineers and team members to help deliver Zoomo’s technical vision, strategy and roadmap. At a squad level, you’ll contribute to technical solutions in both the discovery and delivery stages. You’ll work closely with the Tech Lead and Product Manager in your squad to help define the product roadmap and regularly plan sprints and groom backlogs for the team. You’ll independently scope, design, implement and release significant new features and functionality that have a high impact on our customers. You’ll contribute to the discovery stage to assist engineering, product and design teams to validate assumptions. You’ll contribute to the delivery stage to guide the engineering team in developing a well-architected solution with backend and frontend components for both Desktop and Mobile. You’ll engage in software architecture discussions to help evolve Zoomo’s software platform to meet the growing global expansions. You’ll engage with other technical leads and engineers to help define high standards for code, deployments and documentation. You’ll coach junior engineers in their technical progression. Actively participate in technical knowledge sharing sessions to promote best practices and the latest technology trends Requirements WHAT WE’RE LOOKING FOR Zoomo is looking for a Senior Backend Engineer to be an integral part of our Fleet squad. The Fleet squad at Zoomo is building the next generation fleet management system for light electric vehicles (LEVs). Utilising the latest in ML capability, this system will give fleet managers all the knowledge they need to efficiently manage their fleet of LEVs. The team will be building two major applications; a web-app Fleet Management System and a companion native app for iOS and Android devices. You will be responsible for building tools from the ground up on a global scale. Your work will have a large impact - it’s the backbone of our business and will be used to solve problems for both our business and our customers in Europe, the Americas and Australia. You’ll deliver business value by owning the complete software development lifecycle from inception to delivery and its post-release support. You will be responsible for maintaining coding quality, design and implementation of new and agreed architectures using best standards and modern architectures. You will be a mentor to other engineers and participate in forums within the wider team to share knowledge, experience, best practices and collaboratively raise the standard of engineering. WHAT YOU’LL BRING WITH YOU 5+ years of experience building, shipping and maintaining highly scalable web applications and backend services. Strong experience in modern engineering architectures (Event-driven Microservices) Fluency in Javascript, TypeScript, NodeJS, GraphQL, Jest, Webpack. Experience developing and deploying tech stacks in the cloud: AWS and/or GCP Experience with deployment pipelines (CI/CD), containers and microservices. Experience writing testable code and deep knowledge of testing best practices. Comfortable delivering technical projects and can effectively break big projects into small, testable pieces to consistently hit business-meaningful milestones. An understanding of the business impact of projects you build and the ability to prioritise projects by balancing between craft, speed, and the bottom line. Placing a high value on collaboration, knowing that we can be better as a team than as individuals. WHAT WILL SET YOU APART Transport or LEV industry experience. Experience building products where externally facing APIs are a key part of the product value proposition to customers. Experience working with multiple Node Frameworks like NestJS. Experience with Frontend frameworks like React.js and/or Angular. Experience working with multiple Event Streaming services like AWS Kinesis, Kafka, etc. OUR IDEAL CANDIDATE You are a team player with excellent communication skills, wanting to be part of a rapidly growing company and enjoy working in a fast paced environment. You thrive on analysing problems, formulating solutions, and making those a reality. You build for the long term. You have a passion for quality and know what best-in-class engineering looks like and want to help drive the journey. You love working in a fast-paced environment where experimentation, learning and iteration are highly valued and encouraged. Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including: The opportunity to be part of a mission driven company and make a difference in people’s lives. Competitive Salary + Equity Options Flexible working hours Tech Allowance and Monthly Wellbeing Allowance Pet-Friendly Sydney HQ Zoomo eBike Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we'd love to hear from you. #LI-REMOTE

People and Culture Business Partner

Full time role
London, United Kingdom
Sep 6, 2022
ABOUT ZOOMO At Zoomo, our vision is to decarbonise the last mile delivery space. Whilst growing to be the world leader in providing e-bikes, for commercial use, we remain focussed on enhancing the rider’s experience for our customers. Expect to join a fast-paced and supportive environment where opportunities are big and career development important. Zoomers represent over 20 nationalities and our leadership team originates from 8 different cultural backgrounds. You could be working with an ex-scuba instructor and master bakers on one day and an ex-professional basketball player and a rave enthusiast on another. If there is something different about you, you will fit right in. THE ROLE Provide a full P&C business partnering service to our UK team as we accelerate through the different phases of hyper growth. For the local teams, you will be happy to roll up your sleeves, lead conversations with team members and adapt to the daily changing priorities of scale up life. You will also have the appetite to own, nurture and deliver key strategic projects on a global scale, often starting with a blank template. RESPONSIBILITIES Build trusted partnerships with leaders across the UK team on the full spectrum of P&C matters and people initiatives. Support and coach managers with day to day performance management, career development, talent strategies and disciplinary actions. Partner with the broader P&C team and business to champion, build and deliver on Zoomo-wide strategic programs. Co-own with the P&C Coordinator the daily management of P&C related processes, including the full employee life cycle and experience – from onboarding through to offboarding and everything in between. Analyse people trends and metrics to recommend and implement quality, data-driven solutions, programs and policies. Provide benchmarking and advice on the appropriate remuneration and classification of roles in our scaling teams. Assist in the development of succession plans and career pathways across Zoomo. Embrace stakeholder feedback to continually improve and actively develop your own capabilities and technical expertise. Contribute to a team culture where all members are valued and recognised for their diverse skill sets. Requirements 5 years plus experience in a P&C generalist role, ideally in a blended workforce of frontline and office. Sound knowledge of UK employment legislation and experience in dealing with complex ER matters and grievances CIPD Level 5 qualified or higher. Exceptional stakeholder management skills with the ability to naturally build rapport with anyone Comfort in the ambiguity of a scale up environment with a creative streak able to create something from nothing An iterative approach and a willingness to jump from partnering, to strategy, to process building to more. Strong business storytelling skills (verbal and written) with an ability to translate "HR speak" into a relatable, impactful and data-driven narrative. Positive, authentic, solution-oriented team player with an eye for efficiency Experience and knowledge utilising HRIS technologies is a plus. It would be a bonus if you speak French, German or Spanish and have experience of providing P&C support in any of these markets. Benefits At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper growth mode with plenty of opportunities for personal development, including: Attractive base salary plus performance related bonus and share options Flexible working hours and a hybrid remote/office work model. Tech Allowance for BYO device Free use of a Zoomo bike (after probationary period) Pet-friendly office at HQ Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-HYBRID

Store Manager

Full time role
Sydney, Australia
Aug 26, 2022
Zoomo is pedalling hard for net-zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast-growing start-up with operations expanding across the globe and we’re just getting started. We’ve become the trusted partner for some of the world’s most disruptive and exciting startups including; Uber, Doordash, Gorillas and MILKRUN and we’re looking for more passionate self-starters to grow with us. As the Store Manager, you'll use your mad skills and creative genius to ensure that we're crushing our retail operations and that our riders always come first. You'll get to sink your teeth into exciting expansion projects, cool brand initiatives and more. If you're excited about disrupting the old paradigms and want to be a part of something truly revolutionary, then Zoomo is the pace for you! Requirements You might have 1+ year experience as a people Manager or Assistant Manager in a customer-facing environment. Experience in startups or the micro-mobility industry is a bonus You like leadership and are looking to train, lead and motivate a team - you might not have managed a large team yourself, but you enjoy motivating others to become the best versions of themselves You're naturally organised with stellar written and verbal communication skills. You like being busy and have a ‘get stuff done’ entrepreneurial spirit. You like rolling up your sleeves and setting the standard when the situation calls for it. You like building things from the ground up - not having a template lets you put your own spin on the answer and push the boundaries of what’s possible. You are excited by the thought of trying new things each quarter whilst keeping a laser-sharp focus on achieving results You're comfortable with numbers and believe in the power of data. Even if you don't have a lot of experience with spreadsheets, you are looking to develop your analytical skillset each day. Benefits Even if you don’t think you tick all the boxes but believe that you have the skills and capabilities to make an impact, we’d love to hear from you. The future is e-bikes, so get in now while you can! Get to work alongside and be influenced by some incredible people. Launch something REVOLUTIONARY and help us change the world. Basic Salary: $55,000 to $60,000 per annum (depending on experience) + bonuses and perks. Supercharge your career advancement opportunities, across our new frontiers in Europe, North America, Asia. Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-ONSITE

Delivery Driver

Full time role
Sydney, Australia
Aug 26, 2022
Zoomo is pedalling hard for net-zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast-growing start-up with operations expanding across the globe and we’re just getting started. We’ve become the trusted partner for some of the world’s most disruptive and exciting startups including; Uber, Doordash, Gorillas and MILKRUN and we’re looking for more passionate self-starters to grow with us. As a Delivery Specialist, you'll be on the road in our service vehicles, transporting our products between our metro warehouses and customer sites. As the face our customers see most often so you'll be our brand ambassador, super well presented and ready to roll up your sleeves. Requirements No experience needed Confident driving large vans or trucks Good computer skills Full/Clean driver's licence Great presentation, positive attitude Excellent communicator, both written and verbal Willing to get your hands dirty and help Repetitive heavy lifting required Benefits Salary : hourly rate $28.58 Job security with consistent hours Enjoy driving brand new service vehicles Be rewarded with above industry wages and bonus's Launch something REVOLUTIONARY and help us change the world Supercharge your career advancement opportunities, across our new frontiers in Europe, North America, Asia #LI-ONSITE

Bicycle Mechanic

Full time role
Brisbane, Australia
Aug 26, 2022
Zoomo is pedalling hard for net-zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast-growing start-up with operations expanding across the globe and we’re just getting started. We’ve become the trusted partner for some of the world’s most disruptive and exciting startups including; Uber, Doordash, Gorillas and MILKRUN and we’re looking for more passionate self-starters to grow with us. As our Senior Bicycle Mechanic, you will be the go-to person for our Brisbane Fleet Team. The role has three main aspects: You will be the expert and provide training to a large team of e-bike mechanics, in particular, you’ll be up-skilling bike mechanics to understand and be able to diagnose issues You will be the champion for the Hardware Team, feeding back vital information from customers and mechanics that will directly impact the design and components of future Zoomo e-bikes. Finally, you’ll help build an incredible culture for our workforce and directly impact the future of Zoomo workshop operations worldwide. Your main responsibilities include but are not limited to: Workforce capability: train and develop a large team of e-bike mechanics to provide maximum output and quality Process excellence: develop and implement process improvements to maximise workshop productivity and efficiency Bike maintenance: service e-bikes to our high-quality standards ensuring that they are safe and road-worthy; diagnose necessary repairs and triage work orders to the staff at a high pace Bike design, component choice and hardware expert: be the expert for our Brisbane team on the mechanical, electrical and firmware aspects of Zoomo bikes, working with the hardware and design teams Requirements Experience working as a bicycle mechanic Experience with e-bike electrical components i.e. lithium ion batteries You are a patient teacher and have a passion for empowering others Strong communicator and organisation skills Relevant industry experience (cycling, food delivery, mobility, technology) A passion for bikes! Benefits Even if you don’t think you tick all the boxes but believe that you have the skills and capabilities to make an impact, we’d love to hear from you! At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including: Monthly team outings & events. Complimentary e-bike* subject to availability. Autonomy and ownership of the work you do. A flexible workplace with a team of extraordinary, motivated, and fun co-workers. Working at a well-funded start-up with a strong leadership team and global presence. Basic Salary: $60,000 to $65,000 per annum (depending on experience) + up to $5,000 bonus (based on targets). The full support of an experienced management team in helping you meet your targets and your professional goals. Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-ONSITE

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