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Aspiration

Company
251-500
Marina Del Rey, CA 90292, USA

Sectors

Capital

Company Description

Aspiration is a new kind of bank for the climate era, offering banking services and credit and debit cards that are guaranteed to fight climate change. Customers can actually offset their carbon footprints simply by making purchases with their Aspiration card.

Aspiration was born to be the financial firm for everyone — to offer everyday people access to the financial products they need, to give them the trust they deserve, and to both build value and honor their values at the same time.

Jobs (41)

Credit Compliance Analyst

Full time role
United States
May 13, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Connecticut off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. As a virtual-first company, there is no preference to location in the United States. Be part of building an innovative and inclusive financial future. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do: Assist in developing, maintaining, and evangelizing a robust compliance risk management program Foster a company-wide compliance mindset while engaging with other business units Champion customer experience, satisfaction, loyalty, and retention when assessing company process, programs, initiatives, and marketing material Examine customer complaint data and test results with an eye on identifying underlying problems and improving outcomes via issues management and incident reviews Engage across business units to support the overall risk and issues management systems (ACE, Product, Sustainability, Marketing, etc.) Identify and advocate improvement opportunities internal and external to Credit Compliance; devise forward-thinking approaches to better align processes with intended results Assist in updating and/or creating compliance documentation, capturing process flows and identify control points, aligning procedures with company policies and processes, manage documentation inventory; communicate compliance policies, procedures, process, and practices when required Track reporting and test findings; assist with compiling data for presentation to management and relevant stakeholders Develop a deeper familiarity with lending regulations, amendments, and guidelines Train employees on company and industry compliance requirements Review Marketing collateral for compliance concerns What You'll Bring: 7 years in operational and/or compliance-relevant roles with deep experience in customer interaction, complaints and escalated issues management (customer, operations, and compliance) 6 years experience in a financial services role 2–3 years experience in learning development and training delivery rolesPossess a compliance mindset Proven record of customer service and advocacy Exceptional communication and interpersonal skills which promote collaboration across business units and from all levels Ability to critically analyze problems/situations for causes, effects, and possible solutions Proven ability to formulate procedures, process guides, and related documentation Effective research and professional networking skills Practice with learning resource development and training deployment What You'll Get: Making an impact for a company with a mission of transforming the financial industry and the lives of millions Diverse & inclusive culture Competitive salary and equity incentives Robust healthcare plans and 401K Unlimited vacation time Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

VP of Product, Growth

Full time role
Los Angeles, California
May 13, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date, is growing quickly, and has announced its intention to be a publicly listed company in Q4 2021 or Q1 2022. We are looking for a VP of Product, Growth who is inherently aligned with our core values to influence and drive customer acquisition and successful onboarding across Aspiration’s business platforms, including but not limited to banking, credit card, B2B, and sustainable impact. This critical leadership role will be responsible for leading data-driven decision-making to drive products to reach the next level of scale, impact, and profitability. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers every day. What You'll Do Own the product roadmap conversion funnel to deliver massive business results. Charged with owning the customer funnel from acquisition to conversion to onboarding and activation. Acute focus and diligence in growing the company by achieving short-term business goals and driving revenue. Spot opportunities to provide an awesome customer experience while increasing account growth and LTV. Establish healthy partnerships across Engineering, Design, Growth & Marketing, Business Development, Data Science, Customer Engagement, Operations, and Sustainability to foster an environment of accountability around quantifiable consumer outcomes. Use data to drive product vision and definition of key success metrics to drive outcomes that transform the business. Build world-class consumer experiences from concept to launch, and develop new strategies that drive growth, engagement, and monetization. Leverage data by using strong technical and analytical skills to exhibit sound product judgement—your understanding of data and consumer behavior will activate deeper engagement and improve business metrics such as customer lifetime value. Increase customer engagement by analyzing and determining profitable customer cohorts and delivering retention solutions, accordingly—your end goal is retention—more users bring in more business. Obsess on how you can drive more value from our products and get more customers to use it. Explore and execute on how we can use our product to drive exponential customer growth. Analyze and obsess over results and owning a set of key metrics in order to drive impact. Over communicate and collaborate cross- functionally in order to entrench a stronger growth mindset within core product development. What You'll Bring Experience in building growth strategy plans focused on customer acquisition and retention. Ability to define Aspiration’s target market [the right customer] and aligning growth plans against that market to ensure successful, effective, and sustainable customer retention. A track record for identifying optimization opportunities across the customer lifecycles and using that data to deliver customer acquisition strategies and plans. Problem analysis and prioritization; and the ability to clearly define the problem space, the impact of the problem, and the trade-offs made in making prioritization decisions. Data-driven decision-making using data and broader market trends to support your trade-off decisions and problem impact estimations. Experienced in data-driven customer segmentation and conducting growth experiments, A/B and multivariate testing, funnel analysis with a proven track record of success. Influencing and communication to build relationships with your team, stakeholders and executives to deliver change effectively. Customer advocacy by understanding the needs of our key customers on an ongoing basis and using this to drive effective prioritization decisions. Shipping and execution by leveraging your team and stakeholders to drive objectives to completion and delivering consistent positive impact. Drive ideas to fruition getting buy-in from key stakeholders with a scientific approach and ruthless ambition for short and long term growth. What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Chief of Staff

Full time role
Remote
May 12, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. The Chief of Staff is a crucial role in driving Aspiration to the next stage of growth.  As an integral member of the executive team, reporting directly to the CEO, the right person for this role will prioritize, communicate, organize, and make independent decisions on issues that range from strategic to tactical at any given time.  Therefore, having the right balance of forward thinking and project management is key. Quantitatively, the ideal candidate will effectively demonstrate analytical thinking, task-orientation, understanding of effective processes, speaking and presentation skills, and depth and breadth in business insight and judgement. Qualitatively, the ideal candidate will be able to effectively build partnerships and alliances up, down, and across the organization; is self-driven, curious, and motivated by opportunities to solve problems and propose ways to improve current practices. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Act as a strategic advisor and thought partner to the CEO and a sounding board for new ideas and initiatives. As a force multiplier of the CEO, you will provide thought leadership and help drive a variety of strategic projects across all functions and teams within the company, maximizing the CEO’s reach. Lead the preparation and production of all executive presentations, including but not limited to business reviews, internal and external speaking engagements, offsites, and events. Drive the internal communication function by developing and managing communications on behalf of the CEO. Lead and coordinate strategic planning activities by providing key topics, establishing succinct reports, and providing other information to enable the CEO to understand where the business is and what needs to be addressed; advise on situations that require additional support or escalation. Work with the executive team to define and communicate strategic goals for the organization and communicate a shared vision across the team and with partners across the company. Lead cross-organizational planning and special projects on behalf of the CEO, maximizing the CEO’s reach and facilitating transfer of knowledge and effective decision-making throughout the organization. Build, develop and support relationships with key stakeholders internally and key partnerships externally. Assist the CEO to strategically align time with key priorities, milestones, deadlines, and decisions to maximize execution. Drive best practices, communication, and coordination between the CEO and other executives as well as other key stakeholders to enable effective collaboration across the organization. Provide decisions and recommendations supported by research, analysis of information, and clear presentation of considerations. Successfully complete critical aspects of deliverables with a hands-on approach, including drafting correspondence, and other tasks that facilitate the team's ability to effectively execute on top priorities. Own strategic initiatives that will help drive business growth and operational improvements, including identifying and analyzing opportunistic corporate and business development opportunities. What You'll Bring Previous experience in a startup or high-growth company, wearing multiple hats and taking a cross-functional approach to solving and driving business priorities. Willingness to take initiative with a strong bias towards action and have a consistent track record of delivering results by doing whatever it takes, with integrity and our core values in mind. Able to comfortably dive into any area of the business or product and figure things out with minimal support. Be an expert collaborator, able to swiftly connect information, processes, people and products. Inherent dedication toward business outcomes, productivity, collaboration and engagement. Critical thinking, problem solving and excellent commercial judgment. Strong and influential communication skills, with aptitude for communicating with all levels across and outside the organization. Great at shepherding all internal and external stakeholders through the various phases of a solution or initiative (ideation, pitching, negotiating, structuring, closing, implementing). Constantly mining a list of prospects, aggressively framing a negotiation, and setting up internal meetings before calling external parties. Impeccably organized, with deep knowledge in project management models, tools, and best approaches. Dedicated to learning, open minded, self-aware, and a seeker of change and improvement. Able to exercise discretion when dealing with highly confidential information and can be trusted to handle sensitive matters accordingly. MBA or comparable education is preferred. 5+ years of work experience in a business or executive management role / advisor to CEO What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm. Opportunity to be part of and to contribute to ESG, as a steward of social and environmental change. Inclusion in Diversity, Equity, and Inclusion employee activities and events. Diverse & Inclusive work environment and company focus. Competitive benefits, including 401K contribution. Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Manager, Operations Risk & Control

Full time role
United States
May 11, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. The Manager, Operations Quality Assurance will be responsible for developing Aspiration's first line of defense, analyzing processes and developing control tests to ensure procedural adherence. This role will work cross functionally with Operations, Compliance, Audit, and others to evaluate, test, and monitor process quality across Operations. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer-Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Act as functional QA lead for first line of defense within Operations Manage procedure inventory and align to company policies Document process flows in LucidChart and identify control points Perform process risk and control assessments and test the controls in a regular cadence Track test findings, develop regular reporting and present test findings, process and compliance gaps, and improvement recommendations to all levels of management Create and maintain remediation action plans and track performance against it Lead team of quality analysts Collaborate across Operations units to support overall first line of defense/ risk management system Coordinate and support Audit requirements across Operations Partner with other business units to define roles/ responsibilities, systems entitlements and access management reviews and correct violations What You'll Bring 5+ years experience in Operations QA role building and implementing process control plans and process test plans Strong working knowledge of Risk Management activities in financial services / fintech Strong analytical skills / attention to detail Strong presentation and communication skills and executive presence What You'll Get Making an impact for a company with a mission of transforming the financial industry and the lives of millions Competitive salary and equity incentives Robust healthcare plans, 401K and unlimited vacation time Diverse & inclusive culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Operations Specialist - Account Management

Full time role
United States
May 5, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Connecticut off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $250M in funding to date and is growing quickly. As a virtual-first company, there is no preference to location in the United States. Be part of building an innovative and inclusive financial future.  Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Performing day-to-day operational processes that support our business, partners, and customers Process incoming and outgoing wire transfers, account closure requests, deceased account notifications, ACH Investigations, asset verification and regular account maintenance requests. Building, maintaining, and applying a working knowledge of banking functions, fraud systems, and disputes Maintaining operational processes that meet our obligations to our bank partners Improving our efficiency, quality, and customer experience in collaboration with team members Identifying opportunities for improvements to efficiency, quality, and customer experience by quickly documenting business cases, when investments are necessary to achieve them Cross-training across team functions to provide support, as needed Acting at all times in a manner that is ethical and aligned with the regulatory obligations of the firm, and our partners A variety of other duties aligned with your unique skills, as our firm and its obligations expand and evolve Additional duties, as assigned What You'll Bring Must have 1-2 years of related experience in a financial institution with demonstrated professionalism, growth, and trustworthiness Strong written and verbal communication skills Demonstrated attention to detail Entrepreneurial - you do what it takes to achieve our goals, without having someone telling you what to do Curiosity – when your work is finished, you are driven to enrich yourself and your team by learning and applying new things A functional understanding of banking and investment products Strong proficiency with personal computers and business productivity software Bonus Points Passion for user experience, customer service, and social good Additional years of relevant experience Experience in FinTech or working in a fast-paced startup environment Experience working in a bank with a broad set of responsibilities leading to a ‘big picture’ understanding of what is necessary to operate them successfully Experience in an organization that is recognized for outstanding customer service and customer experience Excellence in business productivity software (Adobe, Google, Microsoft, Bookkeeping & Accounting Solutions) Proficiency with cloud-based business intelligence, content management, or case management software Demonstrated and substantial success in mentoring peers, building processes, creating business value, or creating uniquely fantastic customer experiences at scale; bonus if any of these were in a financial services environment What You'll Get Making an impact for a company with a mission of transforming the financial industry and the lives of millions Diverse & inclusive culture Competitive salary and equity incentives Robust healthcare plans and 401K Unlimited vacation time Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Junior Information Security Engineer

Full time role
United States
May 4, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. The Junior Information Security Engineer is responsible for assisting with the implementation and maintenance of the corporate information security program to ensure the confidentiality, integrity, and availability of Aspiration data assets. The program includes: enforce policies, standards, guidelines, and controls to manage and prevent risk to Aspiration. The incumbent is responsible for reviewing and maintaining the configuration of security system and tools, reviewing reports and log output from security systems to ensure normal operations and detection of anomalous behavior; performing application and process security reviews as needed, and defining user access and segregation controls for new processes and applications. What You'll Do Administer and maintain security systems and tools, including software updates, configuration and control reviews. Review output from security systems and tools (reports and log data) to ensure normal operations and detection of anomalous behavior Work with vendors and third parties to understand their processes, technology and/or applications to appropriate security controls are in place to protect Aspiration and its data Conduct security reviews against new processes, technology, and applications Safeguard sensitive information by working with business units and vendors/third parties to determine and enforce appropriate access levels Identify regulatory and legal requirements that may affect data and application security policy, standards, and procedures. Monitor changes in the security industry including new vulnerabilities, viruses, intrusions, fraud scams, and best practices and tools available for system/network protection. Train users and promote security awareness to ensure system security. Exercise appropriate levels of discretion and confidentiality when addressing security-related incidents. Assist in internal and external audit requests. Ensures Aspiration data is securely protected from internal and external, intentional and unintentional access, alteration and deletion. Document and update information security policies, procedures and processes. What You'll Bring Bachelors degree in computer science, information security, philosophy/logic, engineering, or related technology field. Minimum 2 years of relevant experience in Information Security. Previous fintech, banking, credit union, investment firm, or mortgage industry knowledge is a plus, but not required. Relevant security or auditing certifications such as: Security+, OKTA, GSEC, CISA, or CRISC or completion of relevant coursework in information security working toward a certification. Knowledge and understanding of a “cloud-first” architecture and a hybrid or on-premises architecture; Pros and cons. Knowledge of regulations and policies pertaining to information security. Strong analytical skills to analyze and solve problems. Good communication skills both written and orally. Must be organized and be able to communicate effectively with a wide variety of users in different locations. Ability to interact with staff, members and others encountered in the course of work. Ability to learn and apply new information or skills. Ability to observe and interpret people and situations. Understanding of the following technologies and concepts: wireless networking, single sign-on and SAML, VPN Knowledge and experience with the following modern security tools: SIEM, SSO, IDM, IAM, MDM, DLP, CASB, NGAV, Vulnerability Scanning, Application Security, etc. Knowledge of understanding programming languages (e.g., Python and Go). Proficiency is a plus Knowledge of advanced Email gateway (DMARC, DKIM & SPF) configuration and support is a plus Experience working with HR and other various departments on enterprise application provisioning/de-provisioning of user permissions at scale What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Sr. Manager, Market Research

Full time role
United States
Apr 30, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. Aspiration is hiring a Sr. Manager, Market Research to provide insights which will help us grow our customer base and increase their LTV.  This role will work with marketing and product marketing to help solve key business questions, analyze findings, and provide impactful research to those teams. You will help drive both customer and product insights for our credit card Aspiration Zero and our Aspiration Spend & Save account. Reporting to the Sr. Director, Marketing, the ideal candidate will be a detail-oriented, data-driven team player with excellent communication skills. What You'll Do Develop and lead market research to drive our understanding of our customers and target audiences, affecting what and how we bring our products to market. Evaluate the 1st and 3rd party data at our disposal and develop a method for collecting and analyzing competitive and customer insights that will inform our go-to-market strategy. Measure Aspiration’s brand health and share insights to improve our awareness and preference. Lead all aspects of research projects including methodology, vendors, and an annual plan, including a research budget. Communicate and present marketing and product-relevant conclusions from research to relevant teams. Stay on the pulse of research trends to help bring innovative new approaches to our data set. What You'll Bring BA/BS in Marketing, Business Administration, Statistics or Mathematics 5+ years in market research (in fintech category a plus) Experience conducting and designing research projects from end-to-end, including questionnaire development, programming, sample management, data weighting, analysis, report writing, etc. Strong project management and time management skills; ability to juggle multiple projects at once and prioritize work appropriately Collaborative spirit and ability to influence cross-functionally Passion for fighting climate change Flexibility and a desire to work in a dynamic, fast-paced environment -- you’ll be joining a very fun, high-growth startup! What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

VP of Product, Financial Services

Full time role
Los Angeles, California
Apr 30, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Lead our banking and credit product line and own the success of Aspiration Credit Card and banking products from end-to-end. Own the vision, strategy, and execution of the banking and credit product platform with a sense of autonomy, mastery, and purpose and ensure the roadmap is aligned with our customers. Be the general manager of our banking and credit card products Track record of influencing and inspiring cross-functional collaboration to ensure products are improved and launched with highest level of quality and within defined timelines. Build and sustain productive collaborative relationships within product as well as across Design, Engineering, Data, Marketing, Business Operations, Legal, Compliance and Risk. Responsible for setting the long-term strategy of the banking and credit card product portfolio, while also leading your team through the near-term strategy, execution and performance against your objectives and KPIs. Perform qualitative and quantitative research to identify, prioritize, and iterate on opportunities. Oversee a team of thoughtful, entrepreneurial, and customer-obsessed product managers and drive end-to-end product development with a team of world-class designers, engineers, and analysts. Build a team of thoughtful, entrepreneurial and customer-obsessed product managers. Ensure that Aspiration customers have a remarkably intuitive, fast, and reliable experience managing their finances Maintain an awareness of major industry trends and evaluate enhancement opportunities. Develop new services and products based on business goals and objectives. Analyze and evaluate new concepts to determine feasibility and market potential. Coordinate the development of operational systems and procedures between multiple users and delivery departments. What You'll Bring 10+ years of product development experience, preferably within the investing, finance, banking & credit space. Some degree of fintech experience is essential. 5+ years of experience managing PMs, team OKRs, goals, and objectives. Experience building, launching and running consumer banking & lending products. Strong desire to understand and revolutionize the financial industry. Proven ability to create high quality, high impact experiences with considered haste. Ability to lead in a collaborative team environment. A primal obsession with our customer’s financial success. Startup/tech company experience a plus. What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm. Opportunity to be part of and to contribute to ESG, as a steward of social and environmental change. Inclusion in Diversity, Equity, and Inclusion employee activities and events. Diverse & Inclusive work environment and company focus. Competitive benefits, including 401K contribution. Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Sr. Analyst, Vendor Management

Full time role
United States
Apr 27, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer-Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Support overall management of Aspiration’s third party vendor inventory, including third party vendor onboarding, periodic vendor reviews, assessment questionnaires, and terminations (i.e. Information Security, Business Continuity/Disaster Recovery, Compliance, etc) Produce high quality assessment reports that clearly articulate risk in a meaningful way to stakeholders, conveying sometimes complex topics to a variety of audiences (i.e. scorecards) Collaborate across various stakeholders and provide feedback to support leadership, planning, and management to execute appropriate third party engagements through business cases. Develop and implement established agreement terms and conditions that maximize the value of Aspiration’s relationships with its Vendors. Conduct regular meetings with internal stakeholders and vendors to align business requirements with vendor strategies and synthesize our needs into clear requirements. Develop, implement, and monitor appropriate Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Service Level Agreements (SLAs) across critical providers. Compiles and maintains vendor findings/observations and remediation activities for ongoing vendor monitoring Assists critical vendor business owners with invoice reconciliation, contract spend tracking, and any billing or invoicing questions. Supports compilation of the cost savings/avoidance reporting. Compile and report on Vendor Management program dashboard metrics, including overall assessment outcomes, trends/patterns, performance, and other program KPIs and KRIs. Facilitates and/or drives ad hoc projects associated with the program’s strategic roadmap Adheres to Vendor Management and Third Party Risk Management policies and procedures and supports Aspiration business owners in following these process requirements. Supports preparation of internal and external program audits. What You'll Bring 4+ years of progressive experience in one or more of the following fields: Vendor Management, Third Party Risk Management, Risk Management, Contracts Management Minimum intermediate level understanding of audit, risk, governance, and controls Experience in project management and related disciplines Strong communication and interpersonal skills required Ability to partner effectively with technical and business stakeholders Experience with any eGRC and IRM solutions (i.e. OneTrust, RSA Archer, LogicManager) Intermediate Excel or Google Sheets experience (i.e. pivot tables, pivotcharts) Be a champion for organizational behaviors consistent with vendor management and third party risk management best practices and keep abreast of industry trends Financial Industry Background and/or experience with regulatory authoritative sources and industry practices such as FFIEC Handbooks, OCC Bulletin 2013-29, PCI DSS What You'll Get Making an impact for a company with a mission of transforming the financial industry and the lives of millions Competitive salary and equity incentives Robust healthcare plans, 401K and unlimited vacation time Diverse & inclusive culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Senior Product Designer

Full time role
United States
Apr 23, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. As a Senior Product Designer at Aspiration, you’ll work closely with our growing team to create experiences that help our customers manage their money and understand their impact on the world around them. You will help to improve our current banking products through a solid understanding of our customers and what is important to them, and you’ll also create innovative new tools and features that take the Aspiration experience to the next level. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Design web and native mobile app experiences that delight our customers and help drive the company vision Partner with product, engineering, data, marketing, and other teams to ensure a quality end-to-end customer experience Create consistent and thoughtful designs that include user flows, interaction designs, information architecture, and more Champion customer empathy and express the voice of the customer to cross-functional colleagues Prototype and test interactions, then iterate based on findings Effectively communicate and articulate design rationales and key concepts Pitch and present designs to stakeholders for sign-off Provide accurate specifications for engineering partners Create documentation and design system resources to help ensure a consistent experience across various features Participate in design reviews and feedback sessions to help the design team grow together What You'll Bring 5+ years of relevant product design experience Ability to lead projects from end to end and collaborate with Product Managers and Engineers Ability to take conceptual solutions from wireframe to prototyping Experience creating documentation to communicate intent, interaction states, and behaviors Proficiency in mapping and articulating basic user journeys Experience working within and extending design systems Strong understanding of iOS and Android native app patterns Strong understanding of visual design basics (color theory, typography, spacing) Strong understanding of digital design fundamentals (forms, interaction methods, responsive design, etc.) Strong written and verbal communication skills What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Process Quality Analyst

Full time role
United States
Apr 23, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer-Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Be the first line of defense for Aspiration ensuring that operational processes are performed per regulatory requirements and procedural documentation Complete process control tests on defined cadence based upon a standardized test plan Update process control test plans on a regular basis to account for business process changes and regulatory changes Identify procedures and process scenarios that would benefit from quality assurance Document process flows in LucidChart and identify control points Partner with operational leads and other stakeholders to refine procedures, making process recommendations to increase efficiency and risk mitigation effectiveness Works closely with functional QA lead to identify key risks and consolidate monthly QA results Track test findings, develop regular reporting and present test findings, process and compliance gaps, and improvement recommendations Create and maintain remediation action plans and track performance against it Collaborate across Operations units to support overall first line of defense/ risk management system Partner with other business units to define roles/ responsibilities, systems entitlements and access management reviews and correct violations What You'll Bring 2+ years of experience in operations in financial services / fintech Strong analytical skills / attention to detail Experience working with Google and Microsoft products What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

BCP/Disaster Recovery Manager

Full time role
United States
Apr 23, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Connecticut off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $250M in funding to date and is growing quickly. This role delivers enterprise wide strategic and operational continuity & crisis response capabilities to Aspiration executives.  During normal business operations, the BCP DR Manager will collect information, develop plans, train key staff, and test risk mitigation strategies designed to minimize the likelihood and impact of business disruption events. Should an operational disruption occur, the BCP DR Manager will assist the Operations team and executives in response and recovery efforts. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Work cross functionally to establish an enterprise business continuity program addressing emergency response and disaster recovery capabilities. Lead Business Impact Analysis (BIA) efforts across Critical Business Processes across operations and other functions as relevant. Conduct stakeholder interviews, analyze system dependencies, and prioritize risk mitigation strategies required to maintain continuity of business operations in the event of a crisis. Establish corporate emergency response plans and support the activation of emergency operations in the event of a crisis. Cultivate relationships with key leaders in emergency management. Provide visibility and reporting on critical metrics indicative of operational preparedness. Ensure the program remains current aligning with evolving business operations, industry standards, and regulatory requirements. What You'll Bring 5+ years’ experience managing and/or leading a business continuity program Conduct business impact assessments, inclusive of operational processes and technology dependencies, across a diverse landscape of operations/industries. Identify key business continuity objectives and needed remediations. Draft disaster recovery plans for industry specific risk scenarios. Train employees on roles and responsibilities in responding and recovering from a crisis. Lead tabletop and real-world exercises to test the efficacy of existing plans. Respond to highly stressful situations and assist with incident/crisis management functions within a command center environment. Leverage relevant federal, state, and municipal emergency management resources. Experience with automation and technology associated with BCP and DR programs Exposure to process improvement, procedure development, or related disciplines preferred. Relevant professional certifications preferred (CBCI, CBCP, EDRP, ISO CBCM, etc). Previous experience in the financial industry (banking, investments, etc,) preferred. Where appropriate, flexibility to work nights and weekends, or on a rotating basis where necessary. Experience in project management and related disciplines Strong communication and interpersonal skills required Ability to partner effectively with technical and business stakeholders Experience with any eGRC and IRM solutions (i.e. OneTrust, RSA Archer, LogicManager) Intermediate Excel or Google Sheets experience (i.e. pivot tables, pivotcharts) Be a champion for organizational behaviors consistent with vendor management and third party risk management best practices and keep abreast of industry trends Financial Industry Background and/or experience with regulatory authoritative sources and industry practices such as FFIEC Handbooks, OCC Bulletin 2013-29, PCI DSS What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

SDET (Remote)

Full time role
Remote (Los Angeles, California)
Apr 22, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. As a Software Development Engineer - Test , you will work on projects in a large range of areas: embedded software programming, cloud and AWS applications development, Web & Native applications development. You’ll be accountable for building world-class automation frameworks designs and development. You will spend tremendous effort studying and designing new methodologies and techniques to facilitate testing. You will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative ideas to test consumer products. What You'll Do Develop and maintain test automation frameworks for Aspiration products running on embedded, native mobile and web platforms. Develop and maintain automated test scripts, CI/CD builds. Develop and maintain software testing tools. Create clear and complete automation system design documentation as well as other quality deliverables. Work with Github, CI/CD platforms, Jira, Change/config management tools by partnering with DevOps What You'll Bring Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent experience. Minimum of 4 years of professional experience in software test and/or software development. Experience with developing test automation frameworks and tools. Strong software development skills. Familiarity with ML tools & CI/CD infrastructure. Familiarity with Data structures & algorithms. Strong verbal and written communications skills. Experience using Javascript, Java, Selenium, Cypress is a plus. Experience with Python, AWS or GCP or Cloud platform is a plus What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Payments Operations Manager

Full time role
United States
Apr 22, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Lead and develop the people and processes within Aspiration’s established Payment Operations teams. In this role, you will be responsible for ACH, wires, and check processing including debit cards and other money movement capabilities. Develop, improve, and train staff on the procedures and controls related to the movement of customer funds including active use of internal platforms and third-party partnerships Execute strategies successfully, resolve issues, and provide support on all operational matters throughout Aspiration with an eye towards driving operational efficiency, continuous improvement, and enhancing customer experience Ensure adherence to risk and compliance guidelines including relevant regulations Supervise, coach, develop, and mentor direct reports Collaborate with Operations leadership and team to ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance Work closely with cross-functional management teams on strategic projects, product rollouts, bringing timely and useful operational insight and analytical support Play an integral role in the creation and management of long-term goals, budgets, and operating plans and manage to clearly defined metrics of success Interpret and communicate data and information to support financial analysis and decision making, understand business trends, and quantify and manage risks/opportunities Participate and drive key business processes including strategic planning, business case and return on investment analysis as well as monitoring and evaluation of key performance indicators (KPIs) What You'll Bring 8+ years of fintech banking with sound knowledge of money movement, payments and core banking functions i.e. checking, savings, cards, ACH, wires, check processing etc. Knowledge of the lending platforms is an added advantage Expert in operational performance and financial risk metrics, with the ability to quantify outcomes and improve them; familiarity with and demonstrated experience applying decision analytics in a similar role preferred Experience working for/with Financial Institutions or Fintechs focused on Accounts Payables (AP) and/or Accounts Receivables (AR) processes Proficient in developing process flows, procedures and controls and creating an environment of oversight, training and performance metrics to ensure its complete adherence Working with operations management to create and manage long-term goals, budgets, and operating plans Working knowledge of banking compliance and risk management functions Strong analytical and problem solving skills Demonstrated effective leadership and people management skills Organized, detail-oriented, and ability to work independently Strong leadership, verbal and written communication skills Strong collaboration and team-building skills What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Senior iOS Engineer (Remote)

Full time role
Remote (Los Angeles, California)
Apr 22, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $250M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Build new native iOS features from the ground up Collaborate with both onsite and remote engineering teams to design clean, reusable code features, and implement resilient high-level architectures Work closely with the product and design teams, and be able to turn product requirements into well-defined technical specifications and details Maintain existing code by fixing bugs and monitoring app performance Participate in architecture design and decisions on how to scale our mobile apps What You'll Bring 5+ years of iOS development experience, including a strong familiarity with Apple frameworks, Swift, and object-oriented best practices Bachelor’s Degree in Computer Science or relevant years of work experience Experience building and testing large-scale iOS apps and codebases Experience working with distributed remote teams a plus Knowledge of latest mobile emergent technologies, architectures, and trends Experience with advanced architecture patterns, such as Coordinator, Redux, and/or Reactive frameworks like RxSwift/Combine, is a plus Time management and organizational skills Comfort in working within an Agile SDLC What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Technical Lead, Software Engineer

Full time role
United States
Apr 20, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. As a virtual-first company, there is no preference to location in the United States. Be part of building an innovative and inclusive financial future. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. As a Technical Lead, Software Engineer,  your primary role will be focused on mentoring and coaching high performing teams while writing, reviewing and testing code. We’re looking for someone who thrives on solving complex problems, super passionate about finding innovative solutions, excites our customers and inspires colleagues. If you are motivated by challenge and high growth this is a perfect role for you. Our engineering culture is engaged and mission driven. We believe that anyone can make an impact and are looking for people who want to make a difference and impact the world with their technical skills and also collaborate and work alongside highly motivated and engaged teammates. We embrace our core values and want our engineers to be Action oriented and think Boldly while keeping our Customer Experience top of mind. Our team is Dedicated and we put on our Entrepreneurial hats and take ownership over the products we work on. We support each other while working in a fun and fast paced environment and look to challenge ourselves to grow and improve daily. There are opportunities to make an impact at Aspiration that can help the rest of the world and we are looking to bring the best and brightest individuals who align to this cause to join our Engineering team and make a difference. What You'll Do Mentor and coach a team of high-performing software engineers; while actively writing code on a daily basis. Be accountable for the team's continuous improvement and for engineers’ technical growth, engaging in performance and “stretch” conversations on a regular and consistent basis. Ensure communication flows effectively from the bottom of the organization up to engineering leadership level, acting as liaison between technical engineers and strategic engineering leaders. Champion engineering excellence, establishing business metrics, and drive continuous operational improvement. Provide guidance across the stack and lead architectural discussions to scale the product. Act as technical leader with hands on domain knowledge that enables you to troubleshoot code issues and contribute to technical discussions with the with TA and Engineering management to recruit a diverse team of engineers in partnership with Aspiration’s people team. Assist in promoting a collaborative and inclusive environment by ensuring you champion Aspiration’s values at every interaction paramount to our impact and success. Provide meaningful code reviews to other engineers consistent with Aspiration’s high technical bar. Exhibit strong project management mindset, driving decision making and working cross-functionally to influence product and process decisions. Provide concise and timely status updates to all stakeholders on project progress. What You'll Bring BS/MS degree in Computer Science or related professional work experience; can sponsor visa transfers for qualified candidates. Experience with modern cloud based distributed systems and microservices based architecture 1+ years of people or project lead experience 5+ years hands-on experience in core programming languages such as Go, Java, JavaScript. Proven track record of creating and managing high performing teams Demonstrated creative problem solving and analytical skills Bonus points if you’ve worked for or scaled a high growth start up What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Director, Business Development & Sustainability Compliance

Full time role
United States
Apr 20, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer-Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do: In consultation with the company’s Chief Compliance Officer, enhance and execute a compliance program to provide guidance and oversight of the growing Business Development and Sustainability businesses of Aspiration Act as owner of and execute the company’s Foreign Corrupt Practices Act policies and procedures Create, implement, and test compliance policies and procedures relating to the Business Development and Sustainability businesses of Aspiration, including: Carbon footprint assessments, Carbon credits/offsets sales and retirement, Carbon credit purchases and development, Reforestation programs Create and monitor a KYC and Sanctions control process for Business Development and Sustainability customers, partners, and counter-parties Review and approve marketing materials relating to the Company’s sustainability and corporate partnerships, working with the Firm’s broker-dealer, investment advisor, and credit marketing compliance teams as needed Build a team of Manager/Analyst roles to execute the compliance program Work in tandem with the Chief Compliance Officer of the company as well as broker-dealer, investment advisor, and credit compliance groups, to develop a consistent compliance program for Aspiration What You'll Bring History of creating and implementing compliance programs 5+ of management experience Ability to respond to quick changing environment and work with minimal guidance Knowledge of the voluntary carbon markets and its rules and standards What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Sr. Social Media Manager

Full time role
United States
Apr 19, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday. Aspiration is hiring a Sr. Manager, Social Media to help us grow our community of eco-conscious customers by creating social media content for Twitter, Instagram, Facebook, TikTok, LinkedIn, etc., analyzing its performance, and refining it using data-driven insights. You’ll generate ideas, write copy, and direct the design of posts across aforementioned platforms. Reporting to the Sr. Director, Marketing, the ideal candidate will be passionate about climate justice, a team-player, highly detail-oriented, great at copywriting with an eye for design, and analytical. What You'll Do Lead day-to-day efforts in ideation and execution of social media campaigns, optimizing for growth and engagement across each channel. Create and own the social media editorial calendar. Write and edit copy for social media posts including Twitter, Instagram, Facebook, TikTok, LinkedIn, YouTube, etc. Provide direction for the creative and design teams to build static and video assets for the above platforms. Partner with the Sr. Manager, Marketing to optimize influencer content for organic posts. Analyze and report social channel performance to quantify effectiveness of campaigns and learnings. Stay on the pulse of digital marketing trends, culture, and key climate change and finance events. Collaborate with platforms like Meta, Twitter, TikTok, etc. to ensure Aspiration is adopting the latest product features and best practices. Stay connected on weekends and holidays as needed. What You'll Bring Bachelor’s degree in Marketing, English, Journalism or a related field 4+ years of social media marketing experience Impressive track record of growing audiences and delivering on social engagement metrics Collaborative mindset, loves working with others Strong sense of urgency and prioritization, yet calm under pressure Precise and effective customer communication Proven ability to manage multiple, competing priorities simultaneously Passion for fighting climate change Flexibility and a desire to work in a dynamic, fast-paced environment -- you’ll be joining a very fun, high-growth startup! What You'll Get Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm Competitive Salary and Equity Incentives Robust Healthcare Plans (medical, dental, vision) 401K & Unlimited Vacation Time Diverse & Inclusive Culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Principal Architect

Full time role
United States
Apr 14, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. As a virtual-first company, there is no preference to location in the United States. Be part of building an innovative and inclusive financial future. What You'll Do Build high performant, highly scalable, complex, and distributed systems – end to end. Bring forth new technologies and their implementation in our products, providing relevant ideas and suggestions to Product Owners. Develop a strong infrastructure, databases, and applications, specifically in designing, coding, operating, and supporting high-performance, highly available services, and infrastructure. Prepare technical documentation for end-users and internal customer solution developers. Review our legacy architecture and improve the design patterns by making the next-level technical design decisions that further define the product architecture. Produce well-written specifications that document the design decisions and outline the functional and non-functional requirements for a release. Build an efficient infrastructure and tooling to accelerate our research-to-product efforts and to enable efficient cloud-based deployment. Share technical solutions with the team through design review, code review, proofs-of-concept, and show and tell. Support the feasibility of projects through quick prototyping with respect to performance, quality, time, and cost. Articulate clean, scalable, modular, secure, well-structured and testable code. Design and implement microservices-based applications with thoughtfully defined APIs with CI and CD tools and processes. Communicate and shares architectural decisions, roadblocks and timelines. Follow all industry best practices and standards for Agile/Scrum Frameworks adopted by the Organization including but not limited to daily stand-ups, planning, retrospectives, sprint reviews, demos, and analytics via systems (JIRA) administration to directly support initiatives set by Product Management and the Organization at large. What You'll Bring You have a long track record of implementing clean, performant, scalable service designs and implementations across a number of organizations. You are a master, hands-on, code craftsperson, who has a wealth of experience 1) designing and implementing many new projects, in several different languages and frameworks, 2) fixed many incomplete / broken existing implementations. You are a life-long lover of writing production code. You love to mentor less experienced engineers, and you experience great joy where others undergo significant growth because of your help. You love to achieve master craftsperson status on a language that you're new to, and you have a plan on how to do that. You are never satisfied that you found the "right answer" -- you are always eager to improve and find better ways to implement. You love designing at all scales, from small code changes, to systems, and love coding shoulder-to-shoulder with engineers of all levels of skill and experience. Aspiration's services are (mostly) written in Go + PostgreSQL so experience in Go, and/or its progenitors C/C++ is preferred. Absent that, we love experienced polyglots. What You'll Get Making an impact for a company with a mission of transforming the financial industry and the lives of millions Diverse & inclusive culture Competitive salary and equity incentives Robust healthcare plans and 401K Unlimited vacation time 13 Paid Holidays Work from home setup and equipment reimbursement Semi-annual performance reviews Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

Operations Specialist - Disputes

Full time role
United States
Apr 14, 2022
Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $550M in funding to date and is growing quickly. Aspiration Values Action : We take initiative. We are doers, not bystanders. Boldness : We don’t tinker, we transform. Customer - Centered : Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication : We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial : Act like an entrepreneur not an employee, generate results for the company and customers everyday. What You'll Do Perform day-to-day operational processes that support our business, partners and customers Act at all times in a manner that is ethical and aligned with the regulatory obligations of the firm, and our partners Diligently review customer disputes and meet daily SLAs Process and decision Regulation E fraud claims and merchant disputes Communicate with customers via email regarding ongoing claims Review incoming reports from our partners Partner with our Customer Engagement team to provide clarity if/when customer issues arise regarding a dispute. Collaborate with Operations team members to help optimize tools for improved efficiency What You'll Bring 2+ year experience working in a financial services environment demonstrating professionalism, growth and trustworthiness Experience managing workload to meet all daily deadlines Regulation E/disputes and MasterCard chargebacks knowledge A functional understanding of banking and investment products Passion for user experience, customer service and social good Strong analytical skills and attention to detail Exceptional reading, writing, written and verbal communication skills Strong proficiency with personal computers (especially Macs) and business productivity software (Adobe, Google, Microsoft) Bonus Points Bank card network experience including one or more of the following: card processing, card issuing, partner management, fraud systems Experience working in a fast-paced startup environment Proficiency with cloud-based business intelligence, content management or case management software What You'll Get Making an impact for a company with a mission of transforming the financial industry and the lives of millions Robust healthcare plans, 401K and unlimited vacation time Diverse & inclusive culture Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. #BI-Remote Aspiration is proud to be an ESG company.  We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance-driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day. This organization participates in E-Verify.  Find more information here! #BI-Remote #LI-Remote

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