Swapfiets has a classic origin. A group of friends who have a good idea and are going to try it out. You receive a Swapfiets for a fixed amount per month and we ensure that your Swapfiets always works.

It turned out to be a very good concept. After a period of refurbishing bicycles, Swapfiets has come to the point that it has designed its own bicycle and that the service is going to more and more cities.

The iconic blue front tire is mounted on all bikes. This way it is always clear which Swapfiets bicycles are and who all belong to the family.

In the meantime, more and more people are discovering the convenience that Swapfiets brings. Great service, made simple.

Sectors

Climate Solutions

short_description

Organization Type

Organization Size

Please provide a link to where you currently list your jobs. If you have a "Careers" page on your website, please list that URL.

Want us to tweet your job? Please write your organization's twitter username below (just the username, please do not add the '@')

Is this a climate-focused organization?

Focus: Mitigation or Adaptation

Network:

Monthly bike rentals with maintenance, promoting sustainable urban transportation.

Ready to join our ride?🚲 Our mission is simple: lead the movement to more liveable cities. Join the Swapfiets Finance team and play a key role in our finance operational processes. Do you have SAP S/4HANA experience and know what it takes to ensure an accurate and complete finance administration? Then we want you as our newest team member!As Finance Employee, you will be part of the financial control team. Reporting to the Junior Finance Manager, you will join a team that works 2 days a week at the office and 3 days from home. We work hard (especially during month-end close), but we give lots of fun and flexibility back. On top of that, we have dedicated time to learn and/or develop anything you want!The responsibilities of this job are (but not limited to):<ul><li>Process invoices, claims, and business expenses accurately and efficiency </li><li>Respond to second-line finance inquiries from suppliers, customers, and internal teams</li><li>Managing bank statements and preparing payments for Swapfiets entities</li><li>Overseeing the asset register (activation, depreciation etc.)</li><li>Handling rent preparation and processing</li><li>Assist with month-end close activities, including for intercompany, suspense accounts, accruals, payroll accounting, VAT returns and spare parts</li><li>Assist with year-end financial audits</li><li>Assist senior finance staff with various projects and daily financial tasks</li><li>Assist in the administrative, legal and procurement process</li><li>Contribute to finance related projects to improve business processes </li></ul>Your profile:<ul><li>Secondary vocational qualification in finance, accounting, or a related field</li><li>Ideally 1–3 years of relevant finance experience</li><li>Strong organizational skills, attention to detail, and a proactive mindset</li><li>Good skills in English (other languages like Dutch, German or Danish are a big plus)</li><li>Critical and analytical thinking towards our processes to keep things simple and efficient</li><li>Great team spirit</li></ul>If you’re ready to develop your finance skills in a supportive team environment, we’d love to hear from you!What Swapfiets offers you<ul><li>Salary of up to €3,300 gross per month</li><li>Your own Swapfiets (lend-lease) 🚲!</li><li>32 vacation days (that’s right, next to 25 vacation days you can use your 7 Swap days as you please)</li><li>A solid pension plan and a discount on your health insurance</li><li>Windows laptop </li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)</li><li>Delicious lunch at the office for a small contribution</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!)</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li><li>One day off per year to do voluntary work paid by Swapfiets</li><li>Flexibility in working from home/ at the office in Amsterdam.</li></ul> Pedalling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Finance Employee

Are you ready to join the blue tire movement?Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure! For our Marketing team we are looking for a: digital marketing intern who gets new customers excited to join Swapfiets and thinks about ways to keep customers with Swapfiets as long as possible. Your goal We are looking for a Digital Marketing Intern with a focus on getting new members excited about joining Swapfiets. Besides that your main goal will be to improve the loyalty and engagement of our current members. As our intern you will have the opportunity to work on a variety of projects in a dynamic environment where you can collaborate with our marketing team. You will be working on different projects to assist our pricing marketeer in improving our acquisition strategy &amp; execution. Also, you will work on projects to improve loyalty of our members across our 8 markets. In addition you will be supporting our marketing department with researching market trends, competitor’s pricing and contributing to the analysis of our campaign performance and customer loyalty. Would you like to work within one of the fastest growing organizations in Europe and would you like to contribute to a sustainable future? Then you have come to the right place at Swapfiets!  Your responsibilities<ul><li>Support in promo &amp; pricing projects; setting up prices, analyzing promotions, updating landing page content &amp; creating voucher codes;</li><li>Assist in planning &amp; executing campaigns for Spring and introduction weeks </li><li>Work on projects that increase the customer lifetime value;</li><li>Explore new market trends that could improve overall acquisition &amp; retention goals; </li><li>Conduct competitor analysis on pricing, promotions &amp; overall proposition;</li><li>Perform data analysis to optimize CRM strategies and improve customer engagement;</li><li>Support efforts to refine and enhance the referral program strategy.</li></ul>What Swapfiets offers you<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>Internship compensation (400 euros a month based on 32 hours/week)</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Delicious lunch at the office for a small contribution</li><li>Learning programs developed by our L&amp;D department </li><li>Lots of workshops and inspirational talks </li><li>One day off per year to do voluntary work paid by Swapfiets</li><li>Flexibility in working from home/at our office at the Molukkenstraat in Amsterdam</li></ul>Your profileYou are a student in the field of business administration, marketing or analytics. You are enthusiastic about marketing,  loyalty and analytics and you are ready to improve your skills together with us at Swapfiets. You will jump in right in time as we are planning to make a big impact with a renewed acquisition and retention strategy. You’ll bring: <ul><li>Minimum HBO-working and thinking level</li><li>Interested in the newest marketing strategies &amp; data</li><li>Analytical skills</li><li>Detail oriented</li><li>Fluent in English</li><li>Available for four days per week</li><li>Hands-on mentality</li><li>Preferred start date is March 2025</li><li>Minimum internship period is 5 months</li></ul>ProcedureYou can now directly apply for this vacancy.<ul><li>As soon as we think: you've got what it takes to qualify for this position, our recruitment team will contact you to check some basic information and ask you about some of your previous successes related to the role.</li><li>Next, if we believe there is a match you will be invited for an interview with two of our team members.</li><li>Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!</li></ul>Answer your questionsDo you have questions about this vacancy? Contact our recruiter via <a href="mailto:milena.zhukova@swapfiets.com">milena.zhukova@swapfiets.com</a>. We are not interested in working together with recruitment agencies.

Internship Digital Marketing - Pricing, Promotions & Customer Loyalty

Are you ready to join the blue tire movement?Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!For our Marketing team we are looking for a: Digital Marketing Intern -   Paid Social Media and Google Performance to help us achieve our goal of becoming the #1 micro-mobility brand in the world! Do you love to see data-driven results through paid media campaigns ? This internship might be just right for you.Your goal We are looking for a Digital Marketing Intern with a focus on getting new members excited about joining Swapfiets, but also making our current members (followers) even happier! You will support in planning/managing campaigns, analyzing content and researching market trends for our paid performance channels. Your responsibilities<ul><li>You assist with the set up and management of Meta &amp; Google Ads campaigns;</li><li>You analyze which content performs best to constantly improve performance; </li><li>You gather data to report on ongoing performance campaigns and seasonal brand campaigns;</li><li>You support in creating and reporting on Meta and TikTok post boosting campaigns;</li><li>You help to research information for projects that will contribute to our main goal of acquiring high-value members;</li><li>You provide opinions and insights on A/B testing for creatives.</li></ul>What Swapfiets offers you<ul><li>Your own Swapfiets 🚲 (lend-lease); </li><li>Internship compensation (500 euros a month based on 40 hours/week); </li><li>Lots of responsibility, challenging work, and friendly colleagues; </li><li>Delicious lunch at the office for a small contribution; </li><li>Learning programs developed by our L&amp;D department; </li><li>Lots of workshops and inspirational talks; </li><li>One day off per year to do voluntary work paid by Swapfiets; </li><li>Flexibility in working from home/ at our office in Amsterdam.</li></ul>Your profile<ul><li>You have an excellent eye for detail;</li><li>Strong affinity with numbers and analytically driven;</li><li>Creative, bringing innovative solutions and fresh perspectives to analytical challenges;</li><li>You are proactive and a true team player. With your help we will get Swapfiets to a higher level;</li><li>You enjoy keeping on top of the latest social media features and tools;</li><li>Fluent in English; </li><li>Minimum HBO-working and thinking level;</li><li>Minimum internship period is 5-6 months;</li><li>You can work at least 32 hours per week;</li><li>Preferred start date is March 2025;</li><li>You live in or close to Amsterdam. </li></ul>ProcedureYou can now directly apply for this vacancy.<ul><li>As soon as we think: you've got what it takes to qualify for this position, our recruitment team will contact you to check some basic information and ask you about some of your previous successes related to the role.</li><li>Next, if we believe there is a match you will be invited for an interview with two of our team members.</li><li>Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!</li></ul>Answer your questionsDo you have questions about this vacancy? Contact our recruiter via <a href="mailto:milena.zhukova@swapfiets.com">milena.zhukova@swapfiets.com</a>. We are not interested in working together with recruitment agencies.

Internship Digital Marketing - Paid Social Media and Google Performance

Ready for a ride on the wild side? Our mission is simple: lead the movement to more liveable cities by providing worry-free biking for all.As the Swapfiets Operations are continuing to expand we are looking for someone hands-on to join us as Quality Controller. You will be responsible for overseeing the quality of repairs at one of our External Repair Locations, handling over 1,000 repairs per month. Ensuring that they adhere to Swapfiets' repair standards, performing quality audits, and continuously seeking opportunities to improve the repair processes. Are you a detail-oriented, bicycle-enthusiast with a passion for quality control and continuous improvement? Then this role is for you! Your Responsibilities <ul><li>Ensure Quality Standards: Monitor and ensure that third-party repair partners follow Swapfiets’ repair work instructions for all bikes</li><li>Training &amp; Assessment: Train the foreman and repair teams and assess their performance on a regular basis</li><li>Continuous Monitoring: Continuously track quality performance looking for improvement opportunities in both quality and efficiency</li><li>Quality Control &amp; Audits: Perform detailed quality audits on repaired bikes to ensure repairs meet Swapfiets’ standards</li><li>Improvement Plans: Develop and present improvement plans during weekly quality meetings to enhance repair quality and processes</li><li>Hands-on Repairs: Personally repair bikes that fail to pass the quality audits, ensuring that no compromised bike leaves the repair location</li><li>Drive Continuous Improvement: Identify and implement improvements to increase the efficiency and quality of repairs, both at 3PR locations and within Swapfiets’ internal warehouses</li></ul>Your Profile <ul><li>1-3 years of relevant experience, ideally in a quality control or repair environment</li><li>You have experience as a bicycle mechanic/ car mechanic, or similar</li><li>Fluency in Dutch and good command of English</li><li>Strong commitment to quality assurance and control in line with Swapfiets standards</li><li>Basic mathematical skills to support data-driven assessments and audits</li><li>Excellent communication skills to train and work effectively with external partners</li><li>Ability to work independently and collaborate with teams in a fast-paced environment</li><li>A passion for bicycles and enthusiasm for ensuring the highest repair quality</li></ul> What we offer<ul><li>Salary of up to €2.893 gross per month</li><li>Your own Swapfiets 🚲 (lend-lease)</li><li>37 days vacation</li><li>Macbook or Windows laptop (whichever you prefer)</li><li>Collective Discount on your Health Insurance </li><li>Pension scheme</li><li>Onefit for Business arrangement</li><li>Lots of responsibility, challenging work and great colleagues</li><li>Learning programs developed by our L&amp;D department</li><li>Many workshops and inspiring talks</li></ul> Pedaling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Quality Controller

Hi, we are Swapfiets! 👋 The bicycle subscription, where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you recognize yourself in this? Swapfiets has bikes, lots of bikes. A large part of these bicycles is stored in our warehouses. If you have 1-3 years working experience, a background in Logistics and are looking for a good job in a fast-growing scale-up: then don't look any further! Your responsibilities:<ul><li>Coordinate daily tasks, host team meetings, inform, and motivate the team to achieve daily targets</li><li>Responsible for team development &amp; local fleet management;</li><li>Manage up to 100 crafters per month to and from stores with up to 6 logistics employees;</li><li>Lead, coordinate and schedule the work of logistics operators</li><li>Responsible for recruitment and all HR related tasks </li><li>Schedule inbound product deliveries &amp; spare parts to the warehouse and coordinate outbound loading of products and all transportation between warehouse and stores </li><li>Responsible for accurate stock in the system and be the owner of product movement tracking data</li><li>Responsible for all reverse logistics including picking up bikes at the municipality depot </li><li>Lead process for inventory management of (E-)Bike and parts to keep healthy data up to date;</li><li>Measure the number of logistics movement and process time for inbound/outbound </li></ul>Your profile:<ul><li>1 - 3 years of relevant working experience</li><li>Background in supply chain/logistics</li><li>A drivers license and solid driving experience</li><li>Affinity with bikes, service and logistics</li><li>Fluent in English and ideally Dutch</li></ul>What Swapfiets offers you:<ul><li>37 holidays</li><li>Your own Swapfiets (lend-lease) 🚲</li><li>Discount on Health Insurance and Urban Sports Club</li><li>Compensation of 2,372 - 2,950(based on your level of experience) plus holiday pay paid out in May</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Travel allowance (if you live more than 11 km away, otherwise you’ll just use your Swapfiets, right.. 😎?)</li><li>Team buildings and BBQ’s</li></ul>

Logistics Lead

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a safe, clean and working bicycle. Our mission? Making cities more liveable and sustainable under the motto 'buy less, use more'.Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure! We are on an exciting journey of turning Swapfiets from a great concept into a great business. After just having celebrated our 10-year anniversary, we are dedicated to further professionalizing our organization, and Quality is no exception to that. Hence, we are looking for a Quality Manager who can bring Quality to the next level, including robust policies and measures in the field of Quality Assurance and -Control. This is a role for an individual who has min. 7 years of working experience, of which a significant proportion in the quality domain. Preferably, the work experience is gained in a production environment of a rapidly growing business.You will play a critical role in a dynamic organization. In this role, you can make a significant difference, both for our members as for the Swapfiets teams and colleagues you interact with. The Quality Manager is part of the Operations Leadership Team and reports directly into the COO. The Quality Manager is also part of the Global PON bike quality team, assuring we share and deploy best practices across the PON bike brands Are you ready to drive the performance of our business to the next level? Then this might be something for you! 🚲 🚀What will you be doing? <ul><li>Drives the overall Swapfiets Quality strategy and -policies (QA+QC) focusing on the repair process and quality control of incoming bikes/parts;</li><li>Drives a culture of urgency around the topic of quality across all levels of the organization</li><li>Defines a robust process around spec setting and -monitoring, and constructively challenges the Product Innovation and Procurement in case of deviations from the standard;</li><li>Orchestrates cost-efficient incoming quality control processes for bikes and parts</li><li>Proactively analyses the repair-database to drive a strategy of continuous improvement in the repair process and quality of parts applied;</li><li>Helps drive bike lifetime optimization through proper life-cycle management;</li><li>Provides knowledge and tools to Operations to improve bike quality;</li><li>Responsible for coordinating activities to resolve (immediate) Quality Issues that arise in the Operations and provides feedback to relevant stakeholders;</li><li>Assures that there is  clarity around- and easy access to the relevant work instructions for mechanics;</li><li>Advices to improve efficiency in the repair process from a technical perspective;</li><li>Supervises and improves the functioning of Quality Controllers and -Trainers;</li><li>Defines the content and frequency of trainings offered to mechanics</li><li>Responsible for internal Quality Management System that complies with ISO:9001</li></ul>Your profile <ul><li>Academic thinking level;</li><li>Min. 7 years of working experience;</li><li>Relevant management experience in the Quality domain, preferably in a production environment;</li><li>Preferably a technical background;</li><li>Fluent in English and/or local language;</li><li>Relevant knowledge of (inter)national quality standards and legislation and regulations, including 1SO standards;</li></ul><ul><li>Strong and clear communicator;</li><li>Great team-player;</li><li>Demonstrates sense of urgency;</li><li>Not shy to timely escalate and pull a team together to address an immediate situation;</li><li>Capable of weighing the inputs and, sometimes conflicting, opinions from stakeholders to drive a robust strategy;</li><li>Decisive, experienced in taking decisions after alignment with stakeholders;</li><li>Balancing the “what we should do” and the “what we can do” as we operate within boundaries, financial- and people related;</li><li>Prioritizing skills in order to make sure we work on the right things first;</li><li>Preferably: experienced in managing work-instructions and fostering easy access to- and usage of these work instructions.</li></ul>What we offer<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>32 vacation days (that’s right, next to 25 vacation days you can use your 7 Swap days as you please)</li><li>A solid pension plan and a discount on your health insurance</li><li>Windows/ Apple laptop</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)</li><li>Delicious lunch at the office for a small contribution</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!)</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li><li>One day off per year to do voluntary work paid by Swapfiets</li><li>Flexibility in working from home/ at the office in Amsterdam.</li></ul> Pedaling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Global Quality Manager

Ready for a ride on the wild side? Join the Swapfiets team and help revolutionise the world of urban mobility! Our mission is simple: to provide a fun and convenient way for people to get around their cities. As a member of our team, you’ll play a crucial role in shaping the future of transportation, one bicycle at a time. Your goal:As the Creative Team intern you will be responsible for a wide range of projects within our Marketing team. Next to creating content for social media and other channels, you will also be helping out with internal campaigns and brand activations. Writing copy in all shapes and forms will be your main focus, next to coming up with ideas and creating content for our different social channels.In this internship you will work closely with our Creative and Brand team to coordinate, create and execute content. You will support the creative team with your copywriting skills and well-trained creative eye. One day you participate in a brainstorm for a campaign, the next you fire off snappy Google Ads or an original Insta caption. You will also be working with our brand managers to create internal campaigns, renew content for our stores and global markets.You are extroverted, an excellent communicator and spot chances to realize quick wins. Would you like to work within one of the fastest growing organizations in Europe and would you like to contribute to a sustainable future? Then you have come to the right place at Swapfiets! Your responsibilities:<ul><li>Bring fresh ideas to the table for content creation; always knowing ‘what’s trending’ and translating it into the Swapfiets brand;</li><li>You support the content creator with thinking of new (trending) concepts and pre-production for social media;</li><li>You develop a quarterly content calendar with support from our Social Media Manager;</li><li>You are responsible for scheduling and posting content that you co-create with a team of creatives;</li><li>You support our Copywriter finding the right words. Dealing with copy in all shapes and sizes: from short &amp; spicy to more in-depth;</li><li>You are responsible to localise our copy for the different markets;</li><li>You support our graphic designer in executing in accordance with our brand guidelines for social media;</li><li>You are responsible for creating internal campaigns &amp; activations to engage Swapfiets employees &amp; our members;</li><li>You will help the Creative team and Brand managers to execute activations across countries;</li><li>You have a keen eye for marketing, design, consumer trends and will monitor the current landscape, put together trend reports and competitor analysis to help us focus on what counts.</li></ul>Your profileYou are a student in the field of marketing, communications or digital. You are enthusiastic about brands, content, design, marketing, events and customers and you are ready to improve your skills together with us at Swapfiets. Next to that you bring:<ul><li>Minimum HBO-working and thinking level;</li><li>You live in (or near) Amsterdam (keep in mind, the travel costs are not covered);</li><li>Fluent English speaking and writing skills;</li><li>Strong affinity with copywriting &amp; content creation;</li><li>Knowledge and ideas to bring our social platforms to the next level;</li><li>Concept development of different social media posts;</li><li>A well-trained creative eye;</li><li>Good knowledge of print and digital execution processes;</li><li>Nice to have: Affinity with Illustrator, Photoshop, InDesign;</li><li>Enthusiasm and good organizational skills;</li><li>You are available for 5-6 months;</li><li>You can start in February;</li><li>You can work at least 32 hours per week.</li></ul>What Swapfiets offers you<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>Internship compensation (500 euros a month);</li><li>Gym Membership discount through OneFit;</li><li>Lots of responsibility, challenging work, and friendly colleagues;</li><li>Delicious and healthy lunch at the office for a small contribution;</li><li>Learning programs developed by our L&amp;D department;</li><li>One day off per year to do voluntary work paid by Swapfiets;</li><li>Flexibility in working from home/ at our office at the Molukkenstraat in Amsterdam.</li></ul>ProcedureYou can now directly apply for this vacancy.<ul><li>As soon as we think you've got what it takes to qualify for this position, our team will contact you to check some basic information and ask you about some of your previous successes related to the role.</li><li>Next, if we believe there is a match you will be invited for an interview with two of our team members.</li><li>Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!</li></ul> Pedalling Towards Inclusivity at Swapfiets! At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Creative Intern

Are you ready to join the blue tire movement?Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!For our Marketing team we are looking for a: digital marketing intern who gets new customers excited to join Swapfiets and thinks about ways to keep customers with Swapfiets as long as possible. Your goalWe are looking for a Digital Marketing Intern with a focus on getting new members excited about joining Swapfiets. Besides that your main goal will be to improve the loyalty and engagement of our current members. As our intern you will have the opportunity to work on a variety of projects in a dynamic environment where you can collaborate with our marketing team. You will be working on different projects to assist our email marketeer in improving our email strategy &amp; execution. Also, you will work on projects to improve loyalty of our members across our 8 markets. In addition you will be supporting our marketing department with researching market trends and contributing to the analysis of our campaign performance and customer loyalty. Would you like to work within one of the fastest growing organizations in Europe and would you like to contribute to a sustainable future? Then you have come to the right place at Swapfiets! Your responsibilities<ul><li>Lead projects that aim to make the experience for Swapfiets members even better;</li><li>Work on projects that increase the customer lifetime value;</li><li>Research new market trends that could improve overall acquisition &amp; retention goals;</li><li>Assist with developing &amp; implementing the email marketing strategy for Swapfiets members.</li><li>Be in charge of our monthly newsletter;</li><li>Work on new propositions for Swapfiets members.</li></ul>What Swapfiets offers you<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>Internship compensation (400-500 euros a month)</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Delicious lunch at the office for a small contribution</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li><li>One day off per year to do voluntary work paid by Swapfiets</li><li>Flexibility in working from home/at our office in Amsterdam.</li></ul>Your profileYou are a student in the field of business administration, marketing, communications or digital. You are enthusiastic about email marketing, loyalty and customer experience and you are ready to improve your skills together with us at Swapfiets. You will jump in right in time as we are planning to make a big impact with a renewed acquisition and retention strategy.You’ll bring:<ul><li>Minimum HBO-working and thinking level;</li><li>Interested in the newest marketing strategies;</li><li>Fluent in English.</li><li>Available for at least four days per week (32 hours)</li></ul><ul><li>Hands-on mentality</li><li>Preferred start date is March 2025</li><li>Minimum internship period is 6 months</li></ul>ProcedureYou can now directly apply for this vacancy.<ul><li>As soon as we think: you've got what it takes to qualify for this position, our recruitment team will contact you to check some basic information and ask you about some of your previous successes related to the role.</li><li>Next, if we believe there is a match you will be invited for an interview with two of our team members.</li><li>Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!</li></ul>

Internship Digital Marketing - Email Marketing

Are you ready for your Swapfiets adventureHi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.Do you recognize yourself in this?Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Arnhem experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team. Your responsibilities<ul><li>You are responsible for the daily store &amp; field management in Arnhem</li><li>You spend approximately 50% of your time in the shop to greet customers and be a part of the Swapper team</li><li>You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service</li><li>You take care of the on-boarding and off-boarding of new team members and think along to make this process even better</li><li>You are the face of the Swapfiets Store &amp; Field service in the Arnhem region and ultimately provide epic service to our customers</li><li>You are the link between the Swappers, our members and the District Manager of your area</li><li>You are responsible for local HR and recruitment</li><li>You create and run local marketing activations to increase brand perception in your city</li></ul>Your profile<ul><li>You speak English on a (near) native level and it would be a big benefit if you speak Dutch </li><li>You ideally have a driver’s license </li><li>You’ve got an amazing customer focus and know how to put a smile on our members’ faces</li><li>Affinity for bikes - prior bike mechanic experience is a plus, but not mandatory (we teach you everything you need to know!)</li><li>You prefer to work independently and can therefore make the right decisions</li><li>You feel good about your day when every member got great service and your team worked hard and was motivated</li><li>With your help everybody knows what to do, you always communicate clearly and honestly</li><li>You live in Arnhem and you know the city like the back of your hand</li></ul>What Swapfiets offers you<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>30 days of annual leave (plus bank holidays)</li><li>A discount on your Urban Sports club membership </li><li>Private health insurance</li><li>A solid pension scheme</li><li>MacBook or a Windows laptop (what you prefer)</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li></ul>Pedalling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Store & Field Lead - Arnhem

Ready for a ride on the wild side? Join the Swapfiets team and help revolutionize the world of urban mobility! Our mission is simple: to provide a fun and convenient way for people to get around their cities. As a member of our team, you’ll play a crucial role in shaping the future of transportation, one bicycle at a time.Your GoalAs the Technical Product Manager Customer Data at Swapfiets, your mission is to unlock the full potential of our customer data and tools—such as Wheelie, our AI email drafter, customer segmentation, and LTV models. You’ll enable smarter, more personalized experiences across our customer-facing tools, products, and teams. By bridging technical capabilities and business needs, you’ll drive the growth of our CRM platform and boost the adoption of data products. Of course all of this while ensuring everything runs seamlessly behind the scenes. Through data-driven decision-making, hands-on optimization, and a clear vision, you’ll play a vital role in keeping our members happy and engaged, helping Swapfiets roll forward smoothly and sustainably. Responsibilities<ul><li>Oversee product management and roadmap alignment for HubSpot CRM and CDP. This also includes customer data products like Wheelie (an AI email drafter), Segmentation, LTV, roll over deals &amp; churn deals, insights, etc.</li><li>Manage and own with the team the Service, Marketing, and Sales modules of HubSpot, ensuring system ownership by key users while maintaining overall platform management.</li><li>Enable the business and Tech teams that use customer data (products) with a hands-on mentality.</li><li>Prioritize technical feature requests and deliverables, ensuring alignment with business goals and timelines.</li><li>Develop and implement customer data strategies that improve personalization, customer engagement, and retention within the customer base.</li><li>Drive the adoption and optimization of data products like Wheelie, segmentation, uplift models, LTV by working closely with cross-functional teams.</li><li>Support business (facing) teams with useable and enriched customer data.</li><li>Ensure the quality and governance of customer data within the CRM and CDP platform.</li><li>Define and track success metrics for customer data products and report on the value delivered to the business.</li><li>Manage and own technical setup emailing connectors.</li></ul>Your Profile<ul><li>Minimum of 5-7 years of experience in Product Management, preferably with a focus on CRM, or customer data products.</li><li>Demonstrated understanding of CRM platforms like HubSpot and their role in driving business growth and customer retention.</li><li>Proven ability to lead cross-functional teams and collaborate effectively with designers, engineers, and business leaders.</li><li>Strong data-driven mindset with experience translating insights into product features and business strategies.</li><li>Experience in Agile or Scrum environments, with a track record of delivering projects on time and within budget.</li><li>Excellent communication skills in English.</li></ul> What Swapfiets Offers You<ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>32 vacation days (that’s right, next to 25 vacation days you can use your 7 Swap days as you please)</li><li>A solid pension plan and a discount on your health insurance</li><li>Windows/ Apple laptop</li><li>Lots of responsibility, challenging work, and friendly colleagues</li><li>Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)</li><li>Delicious lunch at the office for a small contribution</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!)</li><li>Learning programs developed by our L&amp;D department</li><li>Lots of workshops and inspirational talks</li><li>One day off per year to do voluntary work paid by Swapfiets</li><li>Flexibility in working from home/ at the office in Amsterdam.</li></ul> Pedalling Towards Inclusivity at Swapfiets! 🚲At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Technical Product Manager - Customer Data

Are you ready for your Swapfiets adventureHi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure! Do you recognize yourself in this?You will make sure our members' experience in the store is unforgettable. You’re the first point of contact for the store Swappers, Swapdesk and Store &amp; Field Manager during the shift. When the Store &amp; Field Manager is not there you will lead the swapper team of the store and ensure that the store looks awesome! Are you that awesome person who can relate to this? Then read on quickly! 🚀 Your responsibilities<ul><li>You will drive the member experience to an awesome store experience; </li><li>You will act as the first point of contact for customers in the store;</li><li>Solve the more difficult member related issues in the store; </li><li>If someone joins your awesome Swap team, you will responsible for the onboarding of the new store Swappers; </li><li>Involved in the hiring process of new store swappers; </li><li>Evaluates the Swappers together with the Store &amp; Field Manager;</li><li>You will provide input to the Store &amp; Field Manager regarding the daily operations in the store; </li><li>You will have a couple of lead hours and work the other hours in the store and deliver outstanding service to members &amp; potential customers;</li><li>Keeps the store clean, tidy and organized;</li><li>Repair bikes in the store. </li></ul><div> Your profile<ul><li>Living in or within cycling distance of Rotterdam</li><li>Secondary vocational education working or thinking level;</li><li>1-3 years of relevant work experience;</li><li>Preferably has a local network in the city;</li><li>Preferably experience in retail, restaurant, hotel or other service oriented industries;</li><li>Affinity with bikes and service;</li><li>Fluent in Dutch &amp; English;</li><li>You are available full time.</li></ul> What Swapfiets offers you <ul><li>Your own Swapfiets (lend-lease) 🚲!</li><li>A salary between the €2643 and €2911 per month;</li><li>Lots of responsibility, challenging work, and friendly colleagues;</li><li>Urban Sports Club for Business arrangement (to promote your healthy lifestyle!);</li><li>We offer a lot of responsibilities, challenging and dynamic work and pleasant colleagues;</li><li>Become part of Swapfiets in Rotterdam the most fun operation of Swapfiets;</li><li>No seasonal work - we work all year long;</li><li>Friday afternoon drinks, BBQ/ team buildings and other fun activities.</li></ul></div>

Store Lead - Rotterdam

Hi, we are Swapfiets! 👋 Welcome to the world of worry-free biking! We provide members with an all-inclusive bike subscription with free repairs and maintenance, leading the movement towards more liveable cities. As we continue to grow, we’re building a data-driven foundation to support our mission and deliver high-quality insights across the organisation. We are looking for a Analytics Engineer to help scale our customer data platform, supporting analytics initiatives across the organisation. Do you enjoy optimising data for high-impact analysis, building reliable data models, and ensuring data quality at scale? Are you ready to join a collaborative, fast-paced team that values data as a strategic asset? Then this might be the adventure for you! This opportunity is open for 40 hours a week. Do You Recognise Yourself in This? As a Analytics Engineer, you will be a key player within our data engineering team, working closely with the Data Analytics, Data Science, and Customer Data teams. You will help build and optimise our customer data platform, ensuring consistent, high-quality data is available to support reporting, decision-making, and personalisation initiatives. If you have strong skills in dbt, Snowflake and are excited about building a scalable data platform to drive insights, this could be the perfect role for you! 🚲 🚀 What Will You Be Doing?<ul><li>Lead the development of the analytics engineering components within our customer data platform, ensuring data is reliable, structured, and ready for business analysis and reporting.</li><li>Work closely with the Data Analytics, Data Science, and Customer Data teams to support analytics needs and ensure consistency and integration across data sources for personalised customer insights.</li><li>Design and implement dbt models in Snowflake, creating structured, scalable datasets that are optimised for reporting and analysis. Ensure data readiness to support evolving business needs.</li><li>Use Monte Carlo to establish automated data quality monitoring, safeguarding the accuracy and consistency of data pipelines across the platform. Implement data validation and error monitoring to maintain high standards.</li><li>Create and maintain comprehensive data documentation, including data models, transformations, and quality processes, ensuring data is transparent and accessible across the organisation.</li><li>Provide regular updates to stakeholders, including Analysts, Engineers, and customer data teams, on platform improvements and developments. Clearly present technical concepts to various audiences to support alignment with business goals.</li><li>Support and guide team members in best practices for analytics engineering, with a focus on data quality, modelling, and optimisation for analytics.</li></ul>Our ideal candidate has hands-on experience with dbt, Snowflake, and Monte Carlo and enjoys working in a collaborative, fast-paced environment. You are passionate about data quality and scalable data models. In addition: <ul><li>4-6 years of experience in data engineering or analytics engineering.</li><li>Strong experience with dbt, Snowflake, and SQL.</li><li>Familiarity with Monte Carlo or similar tools for data quality monitoring.</li><li>Proficiency in data modelling, transformation, and quality monitoring.</li><li>Knowledge of Python and AWS.</li><li>Knowledge of Reverse ETL tools like Hightouchis a plus.</li><li>Familiarity with Agile or Scrum methodologies is a plus.</li><li>Strong verbal and written communication skills in English, with the ability to explain technical concepts to diverse audiences.</li></ul> What Swapfiets Offers You<ul><li>A salary of up to €5400 gross per month (incl. holiday pay)</li><li>Your own Swapfiets (lend-lease) 🚲!</li><li>32 vacation days (including 7 Swap days to use as you please)</li><li>A solid pension plan and discounted health insurance</li><li>MacBook provided for your work</li><li>Flexible work environment (3 days remote, 2 days in the office)</li><li>Travel allowance if you live over 11 km away (or you could just bike with your Swapfiets! 😎)</li><li>Delicious lunches cooked at the office for a small contribution</li><li>Urban Sports Club for Business (promoting a healthy lifestyle!)</li><li>Learning programs through our L&amp;D department</li><li>Regular workshops and inspiring talks</li><li>One day off per year to volunteer, paid by Swapfiets</li><li>Commitment to a collaborative, inclusive, and dynamic workplace</li></ul> Pedalling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we value diversity and inclusivity as core components of our workplace. While we’re proud of the progress we’ve made, we know there’s more to do to create a fully inclusive environment. Join us in our commitment to continuous growth, learning, and creating a space where every voice is heard and valued. Let’s make Swapfiets an even more vibrant and inclusive community together. Ready for the Swapfiets adventure? Apply today and help us build a data-driven foundation for the future of worry-free biking!

Analytics Engineer

Ready for a ride on the wild side? Our mission is simple: lead the movement to more liveable cities by providing worry-free biking for all. As the Swapfiets Operations continue to expand, we are looking for a hands-on, experienced individual to join us as Quality Manager – External Warehouses. In this role, you will be responsible for overseeing and enhancing the quality of repairs at our external third-party repair (3PR) locations, ensuring they comply with Swapfiets' standards. You will also play a key part in driving continuous improvements, performing detailed quality audits, and supporting both external and internal teams in delivering exceptional results. Are you a passionate bicycle enthusiast with a knack for leadership, quality control, and process improvement? If so, this role is for you! Your Responsibilities<ul><li>Perform Quality Audits: Conduct official quality audits at external 3PR warehouses, ensuring all bikes meet Swapfiets' high standards</li><li>Inspect Repairs: Examine repaired bikes, comparing them to our quality standards, measuring dimensions, and ensuring full functionality</li><li>Monitor Compliance: Ensure that all 3PRs are adhering to Swapfiets’ repair work instructions and quality protocols</li><li>Training &amp; Assessment: Train and assess the skills of the local 3PR repair teams, ensuring consistency in quality and performance</li><li>Continuous Improvement: Proactively monitor the quality performance of 3PR locations, identifying areas for improvement, and providing solutions to enhance both quality and efficiency</li><li>Daily Site Visits: Regularly visit 3PR locations to sample-check repaired bikes and ensure consistent quality standards across all sites</li><li>Lead Quality Meetings: Organize and lead weekly quality meetings with 3PR teams, presenting progress reports and identifying focus areas for improvement</li><li>Drive Quality Mindset: Lead by example, fostering a culture where quality is embedded as a habit across all Swapfiets operations</li><li>Collaborate on Process Enhancements: Work closely with Swapfiets HQ and internal warehouses to drive continuous improvement in repair processes and overall quality</li><li>Set Up Quality Frameworks: Establish and implement a quality framework for 3PR locations, with the potential to scale this framework to additional warehouses as our operations grow</li></ul><div> </div>Your Profile <ul><li>3-5 years of relevant working experience in quality control, repair management, or similar roles</li><li>Strong understanding of quality assurance and control processes</li><li>Fluency in Dutch and a good command of English</li><li>Strong leadership skills with the ability to inspire a team and implement change</li><li>Basic mathematical skills for data-driven quality audits and assessments</li><li>Proficient in using computer systems and software to generate reports and monitor performance</li><li>Excellent communication and reporting skills to effectively train, guide, and work with external and internal teams</li><li>A passion for bicycles, an eye for detail &amp; commitment to ensuring the highest level of repair quality</li></ul> What we offer<ul><li>Salary of up to €4,427 gross per month</li><li>Your own Swapfiets 🚲 (lend-lease)</li><li>37 days vacation</li><li>Macbook or Windows laptop (whichever you prefer)</li><li>Collective Discount on your Health Insurance </li><li>Pension scheme</li><li>Onefit for Business arrangement</li><li>Lots of responsibility, challenging work and great colleagues</li><li>Learning programs developed by our L&amp;D department</li><li>Many workshops and inspiring talks</li></ul> Pedaling Towards Inclusivity at Swapfiets! 🚲 At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Explore jobs

Get Hired

Discover climate organizations

Join our Fellowship

Post a job

Speak at our Fellowship

Become a Climatebase member

Swapfiets

Sectors

Company Description

Jobs (13)

Email me jobs from Swapfiets

Sectors

Drawdown Solutions

Email me jobs from Swapfiets