Field Service Technician - San Francisco

Our growing start-up needs to add a Field Service Technician experienced with Electrical Vehicle (EV) charging. The ideal candidate will have professional driving experience, knowledge of EV charging stations, hands-on experience with industrial electronics, and be comfortable with intermittent heavy lifting. This is an hourly position with regular overtime.

Responsibilities

• Load SparkCharge EV charging equipment into a vehicle (equipment weighs 50-70lbs).
• Use GPS and SparkCharge’s app to locate EV to be charged.
• Communicate with the owner to ensure that their EV charging port is unlocked.
• Safely unload and set up the SparkCharge “RoadieTM" equipment--a stack of 1 to 4 batteries, with a charger on top.
• Safely initiate and complete the charging sequence (equipment operates at high voltage and current).
• Troubleshoot the equipment and EV if charging is unsuccessful
• Disconnect equipment when charging is completed, load back up into company vehicle, and drive to next location.
• Report information about each operation to management every day.
• Unload all equipment from the service van and set it up for overnight recharging daily.

Requirements

• Driver's license.
• Excellent or perfect driving record--no moving violations.
• Ability to pass a thorough background check.
• Proven history of being punctual, reliable, and courteous.
• Ability to lift 70lb equipment multiple times per day.
• Excellent customer service skills; represent the company in a professional manager.
• Ability to use simple electronic equipment.

Benefits

We are a fast-paced, young start-up working to build a culture based on hard work, respect, work/life balance, and open communication. We offer unlimited paid time off. The Company pays 99% of employees' medical, dental, and vision insurance premiums. FSA and 401(k) programs are available. Compensation will be based on the candidate’s ability to quickly add value to SparkCharge.