Registry Manager

Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools and programs that credibly, transparently and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits. We work in any arena where we see a need for clear standards, a role for market-based mechanisms and an opportunity to generate significant environmental and social value.

Verra is seeking two Registry Administrators to handle all day-to-day registry functions of the newly in-housed Verra Registry.

Specific functions you will be responsible for leading... 

• Supporting registry users with opening and using their accounts, including creating new project records, and issuing, transferring and retiring VCUs and other units.
• Reviewing documents submitted by accountholders for completeness and accuracy.
• Responding to accountholder enquiries and registry-related requests, always maintaining high standards of registry user satisfaction.
• Coordinating closely with the Verra program team to ensure project listing, registration, and issuance requests are processed efficiently.
• Working with the Verra Registry software developer to resolve data and software issues.
• Drafting and updating FAQs, user guides and standard operating procedures for our customers and the registry administrator team.
• Processing Know-Your-Customer (KYC) checks on new registry account applications.
• Coordinating with the Verra finance team to track and process accountholder invoices. 

You bring with you...

• At least three years of work experience.
• Strong customer-service and communication skills, with an emphasis on interacting with stakeholders in a highly responsive and professional manner, even under high-pressure situations.
• Strong attention to detail.
• Strong organizational skills with the ability to prioritize and to work quickly and accurately, delivering to multiple deadlines.
• A willingness to occasionally work off-hours, including weekends and holidays, as demand for Registry services may require.
• Culturally aware with ability to work with stakeholders and partners from different countries and cultures.
• Self-starter with ability to excel in a professional environment with limited supervision.
• Excellent written and verbal communication skills. Fluency in English is essential. Other language skills (especially Spanish or French) would be an asset.

In this role, you will grow and expand your expertise by...

• Administrating the largest voluntary carbon market registry in the world, home to over 2,000 projects and serving nearly 1,500 account holders.
• Gaining exposure to challenges and opportunities faced by practitioners of activities aimed at reducing greenhouse gas emissions and improving livelihoods.
• Working with a dynamic, committed and focused team of professionals.

You will know you are successful, if...

• You are seen as a reliable and capable member of the team by your peers and manager.
• You build an appreciation and respect for the challenges and opportunities faced by users of the Verra programs, and are able to effectively ensure the quality of activities certified under the Verra programs.
• Verra stakeholders consistently express positive feedback regarding your ability to collaborate to find workable solutions to challenges they face.

You will join a team...

• From diverse locations and backgrounds, including carbon market experts, ex-government representatives, auditors, and more.
• Committed to driving finance to projects and programs that advance climate action and sustainable development.
• That embodies the values Verra has established for itself, and which include Teamwork, Results, Integrity, Balance and Exploration.

Compensation at Verra

To help us attract and retain top talent, we pay employees competitively to the market. In return, we expect each employee to, at a minimum:

• Meet expectations in terms of work effort and performance;
• Take the initiative to build the skills and knowledge needed to do their job effectively; and
• Embody Verra’s values.

For this position, the salary range is $65,697 - $74,491 USD

We will recognize employees who go beyond expected performance with salary increases and/or promotions, but the bar for earning those rewards is high.

Salary is one component of Verra’s total compensation package which also includes:

• Health, vision and dental care, and life insurance;
• Verra contributions to each employee’s retirement plan;
• Verra contributions as required by national labor laws in countries where staff are located;
• Paid Time Off (PTO), sabbatical and other leave allowances; and
• Funds to support professional development.

 Verra provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We conduct our recruitment and hiring without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, and local law.