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Retail Specialist

Brooklyn, NY
3 months ago
Full time role

Company

Rad Power Bikes

Seattle, Washington, United States

Rad Power Bikes is an electric bike manufacturer that offers direct to consumer pricing on e-bikes and accessories and they ...

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Job Description

Why We’re Rad (about us): 
Rad Power Bikes, America’s largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone.
Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 500,000+ customers, leading a global revolution in low carbon mobility.
We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
We are seeking Retail Specialists for our Brooklyn showroom. Our Retail Specialist will be responsible for helping customers and potential customers learn which bike is best for them and how to optimize fun and the utility of each bike. This is an entry-level role for someone who is looking to make retail a career with the opportunity to grow with a fast-moving start-up.
Weekend availability is required. 
**Important information: We would like to have Retail Specialists start in July. Our showroom will be opening in September. Our location will be 25 Kent Ave.

Why You’re Rad (about you):

  • 1+ years of experience working retail, preferably in a showroom 
  • Experience & desire to work in a team-oriented environment 
  • Solid bike riding skills & thorough understanding of road safety
  • A background in supporting customers & answering questions in order to achieve sales goals 
  • Comfortable with disruptions and juggling multiple priorities
  • A learning mentality and ability to assimilate & retain information quickly

Additional Requirements:

  • Ability to walk, stand, and sit for extended periods of time, up to 8 hours / day
  • A passion for teaching others and ability to do some in a variety of ways 

You get bonus points for:

  • Retail experience in the bike industry, especially with ebikes
  • Bike part knowledge and riding as a hobby

Had you been with us last month, the top 5 things you would have impacted are:

  • Made a world-class 1st impression with our customers in-person and on the phone & overseen daily test rides, ensuring rider comfort and safety
  • Communicated product information in a clear, professional and accurate manner with customers
  • Advocated internally for our customers by identifying trends and suggesting improvements to processes, policies, and products
  • Worked directly with our team of professional Ebike Mechanics to ensure that all customer needs are met
  • Helped maintain and improve the organization/set-up of our Retail facility & ensured inventory control, merchandise/supply restocking is complete and accurate
  • Other duties as assigned & required

Working at Rad is built around our RADICAL values - we are:
Responsible to our environment, community, partners, and teamAccountable, we take ownership, bias to action, seek and provide feedbackDiverse, inclusive of experiences, backgrounds and skills, we value every voiceInnovators, we challenge ourselves and the status quo, we are originalCustomer driven, completely, we do the right thing for our ridersApproachable, kind, we collaborate and are always willing to helpLearners, we grow our skills, we are humble and seek to improve 
Does this sound like you? Please apply and join us! 
Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
If you need assistance or accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com
Recruitment Agencies: We partner with 3rd party recruitment resources as needed.  If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

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Rad Power Bikes

Seattle, Washington, United States

Rad Power Bikes is an electric bike manufacturer that offers direct to consumer pricing on e-bikes and accessories and they ...

View Company Profile