Manager, Office Operations

 Duties and responsibilities

• Manage office operations, including correspondence, vendor selection (when applicable), monthly budgeting, Purchase Requests, and invoices and bill processing.

• Organize team building events and social activities.
• Organize and coordinate employee all hands-on meetings
• Draft and distribute company-wide communications.
• Set up front office receptionist area and provide quality customer services.
• Manage office operation staff by recruiting, selecting, orienting, and training employees.
• Assign and monitor administrative tasks related to the Business Unit leaders and visitors that could include travel arrangements, meeting schedules, customer or executive visit facilitation.
• Manage third-party vendors on facility maintenance, office supply management, and catering services.
• Partner with HR on work-related injuries investigation and corrective actions.
• Keep abreast of the government regulations and requirements, and develop programs to protect the employees’ health and safety.
• Provide site specific project administration support duties that include tracking project budgets, deliverables and schedule, and purchases.
• Provide office system training and support, such as Concur.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Set up mailing services and inter-office delivery system.
• Design and implement office policies by establishing standards and procedures
• Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.

Supervisory Responsibility

 Lead the Office Operation team members

Required Education and Experience

• Bachelor’s Degree in Business Administration, Social Sciences or equivalent

• English and Chinese Mandarin bilingual is MANDATORY
• 5+ years of office management or executive administration
• Ability to multi-task, prioritize and adapt to changes
• Strong interpersonal skills and ability to build trust with employees at all levels and work with internal and external business partners
• Excellent verbal and written communication skills
• Excellent Microsoft Suite skills