Data Assistant / Tech Support (In-Person)

over 1 year ago
Full time role
Walnut Creek, CA, US... more
Walnut Creek, CA, US... more

Job Description

Gridware is on a mission to create a future without deadly wildfires. We’re a startup building hardware and software that monitors the power grid to prevent and detect faults that lead to wildfire ignition. (More about Gridware below).

To make that happen, we’re currently looking for a Data Analyst to help us identify, analyze, and interpret trends from the data collected by our fleet of devices.

WHY do we need you?

We’re at an exciting point where we have deployed our first fleets of power grid monitoring devices to customers. As an early team member, you will have the opportunity to join our cutting-edge operational center monitoring the US power-grid and acting as the first line of defense for detecting power line faults that might lead to wildfires. The operational center's main objectives include monitoring the fleet of devices deployed in the field, ensuring fleet reliability, and escalating critical events for rapid response.


This is what you’ll be doing:

  • Monitor real-time data streams from the fleet and document anomalies or issues.
  • Investigate and analyze real-time data streams for potential alerts/faults, following the established processes to triage and escalate critical events.
  • Create real-time and daily reports for different alerts/faults observed


  • A passion for working in a fast-paced environment
  • Highly motivated, self-starting, and able to perform duties without supervision
  • Basic understanding of data analytics and anomaly detection
  • Needs to be able to come into our Walnut Creek office (right next to a BART Station) for every shift. Please note that this job can NOT be performed remotely. We have night and evening shifts available.


$25 / h

(We're looking for a commitment for at least 7h / week)


Although we do not require candidates to submit a cover letter, candidates who wish to have their application stand out are invited to write a cover letter outlining one or all of the following things in bullet-point format:

  • Why you are interested in joining Gridware
  • What skills make you the perfect candidate for this role

About Gridware

Our Culture

We are a mission-driven team passionate about saving lives and creating a future without wildfires.

Our Vision

Save Lives Everyday, Everywhere

Our Mission

Prevent catastrophic failures by building a highly adaptable platform capable of answering any question about critical infrastructure.

What we do

We provide a full-stack (hardware + firmware + software) solution for real-time monitoring of America's power distribution grid. Our low-cost hardware platforms are deployed to power poles, where they

  • detect and predict faults that lead to wildfire ignition or outages
  • expedite repairs during power outages

Gridware’s technology is designed to unlock essential values for other adjacent verticals. Our unique positioning allows us to solve some of the world’s most burning challenges - from helping policy makers make data-driven infrastructure decisions to helping farmers overcome micro-climate challenges. While others turn a blind eye to these aged and highly-regulated industries, we at Gridware believe it’s our duty to find win-for-all scenarios that lead to a prosperous future for coming generations.

Our investors

Gridware is a privately-held company with funding from major investors such as

Gridware is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Gridware is located in Walnut Creek, California.

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