Customer Program Manager, Consumer

Alameda, CA
11 days ago
Full time role


Sila Nanotechnologies is an electronics company that offers new battery materials chemistry. It works directly with leading consumer electronics and ...

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Job Description

About Us

We are Sila, a next-generation battery materials company. Our mission is to power the world’s transition to clean energy. To create this future, our team is building a better lithium-ion battery from the inside out today. We engineer and manufacture ground-breaking battery materials that significantly increase the energy density of batteries, while reducing their size and weight. The result? Smaller more powerful batteries that can unlock innovation in consumer devices and accelerate the mass adoption of electric cars to eliminate our dependence on fossil fuels. We're tackling one of the biggest challenges of our time every day, and together we're redefining what's possible. Are you ready to be a part of a team committed to changing the world?

Who You Are

As a Customer Program Manager at Sila, you are an advocate for our customers and are responsible for programs progressing towards timely success. You own program timelines and coordinating efforts to meet them. You're experienced in generating cross-functional alignment, anticipating roadblocks, and developing mitigation plans. You are a multi-tasker who builds or uses existing tools to efficiently handle responsibilities. Since our programs are highly technical, you will work closely with scientists and engineers throughout Sila and with our consumer partners on multiple projects at the same time.

Responsibilities and Duties

  • Build and maintain schedules for customer programs, recommending adjustments as needed
  • Proactively identify critical-path dependencies, risks, and opportunities to accelerate
  • Regularly connect with customers to gather information relevant to current and future programs and their decision making processes
  • Communicate, plan, create alignment, and take action on tactical decisions with internal and external partners representing different functions
  • Lead meetings with customers and partners, including preparing internal teams for discussion topics
  • Collaborate with product management to understand customer product roadmaps, product requirements, and tradeoffs that customers are willing to make
  • Develop and improve processes for organizing information and reporting project status

Knowledge and Skill Requirements

  • 5+ years related program management experience, preferably in externally facing roles and with international partners
  • Good technical understanding of batteries and a desire to learn more
  • Excellent at generating, interpreting, and communicating information
  • Demonstrated ability to build trust both internally and externally to drive progress
  • Fluency in English and Mandarin
  • Bachelor’s Degree in a technical subject

Physical Demands and Working Conditions

  • Travel within the United States and Asia (20%)

Working at Sila

We believe that building a diverse team at Sila helps us amplify our individual talents. We are an equal opportunity employer and committed to creating an inclusive environment where good ideas are free to come from anyone. We are proud to celebrate diversity and all qualified applicants are considered for employment without regard to gender, race, sexual orientation, religion, age, disability, national origin, or any other status protected by law.

Sila Nanotechnologies is an electronics company that offers new battery materials chemistry. It works directly with leading consumer electronics and ...

View Company Profile