Sr. Key Account Manager - Out-of-Home

7 months ago
Full time role
Ghent, Flanders, BE... more
Ghent, Flanders, BE... more

Job Description

At Too Good To Go, we dream of a planet with no food waste.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 82+ million registered users and 200,000+ active partners across 17 countries, have together already saved 272+ million meals from going to waste - avoiding almost 680,000 tonnes of CO2e! 

Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We’re looking for an exceptional Senior Key Account Manager, Non-Retail to join the our superstar team at Too Good To Go in Belgium.

Your mission

As a Senior Key Account Manager, you will report directly to our Head of Key Accounts Belgium and be the main contact for our most important key account partners in Belgium. You also share responsibility for the management and further development of our key account management team.

Your role

  • Team leadership: You are responsible for leading and developing the Fooderservice / Out Of Home key account management team in Belgium. You make sure that responsibilities and priorities are clearly set in the team and thus ensure efficiency and effectiveness in your team.
  • Account Management: You look after our largest key account chains in the foodservice segment (Horeca, bakery, foodservice) proactively and professionally and are responsible for controlling and increasing the number of bags saved at national level - in cooperation with the headquarters of our partners. You conduct meetings and negotiations with our most important partners together with our key account managers.
  • Account Growth: You are responsible for developing growth strategies for our partners and working on optimising and increasing branch coverage and the overall offering.
  • Project Planning: You will be responsible for various projects in the key account management area.
  • Account Health: You work closely with your team to identify areas for improvement in key accounts and create action plans together with their managers or headquarters to optimise performance and offering, as well as celebrate success and scale processes to help.
  • Account Needs: You identify and recognize feedback trends from the market as well as through discussions and meetings with your partners.
  • Planning & Forecasting: You create performance reports and analyse trends and potential for improvement of the accounts. You also create forecasts for internal planning.
  • Embed The Movement: You will not only strengthen relationships, but also work to embed the fight against food waste with our key partners.
  • Cross-Functional Working: You are the internal voice for our most important key account partners and work closely with departments such as marketing or PR to ensure that we maximise mutual growth opportunities. You will work with colleagues both nationally and internationally, optimising our processes and strategies.

Who we are looking for:

  • You have relevant and relevant experience in key account management or in the B2B area (ideally in food service & out of home industry)
  • You have previous experience in a global company and/or a scale-up.
  • You have leadership experience and know how to motivate and develop a team.
  • You manage to build and maintain long-term relationships with business partners by recognizing their needs and finding suitable solutions for them.
  • You are strong in negotiations and can convince your counterpart of your ideas.
  • You like to accept new challenges and are used to pursuing ambitious goals. You concentrate on finding practical solutions and bring a "can-do" mentality and pro-active mindset.
  • You have a clear understanding of numbers and data and have experience with common CRM tools (ideally Salesforce).
  • You are experienced in project management, are well organised and know how to prioritise in order to achieve the greatest possible impact.
  • You can structure information in a way that is easy to understand in conversations and present it confidently and convincingly in presentations.
  • You communicate fluently in Dutch (C2), French (B2) & English (B2) - we are active in Europe and North America and there are many opportunities to exchange ideas with your international colleagues.
  • You are a team player who enjoys working in a team and would like to make a contribution to shared success.
  • You identify strongly with our mission and want to do your part to reduce food waste

Our values:

  • We Win Together
  • We Raise the Bar
  • We Keep It Simple
  • We Build A Legacy
  • We Care

What we have to offer :

  • A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
  • Working alongside an international community of users, partners and 1,200+ colleagues across 17 countries that are on the same important mission.
  • Personal and professional development opportunities in a fast-paced scale-up environment.
  • An inclusive company culture where you can bring your authentic self to work
  • A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.



    • Enjoy hybrid working from our great offices, at home or abroad.

    • Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave

    • Health insurance and pension plans (subject to country of employment).

    • Additional days off for significant life events


    • Regular social events like summer and winter parties.

    • Coffee, snacks and fully-equipped kitchens.

    • Get to know our community with a monthly free Surprise Bag

    • Paid volunteer time through our Shareback volunteering programme

    • Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups 

How to apply:

  • We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
  • Submit your CV and Cover letter in English.
  • Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.


A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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