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Job Title: Head of Credit
Department: Customer Finance
Reporting line: Country Director - Mozambique
Location: Maputo, Mozambique
Job Grade: 18
About ENGIE Energy Access
ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.
ENGIE Energy Access (EEA) Mozambique is looking for a dynamic and entrepreneurial Head of Credit to take on a unique leadership role in a rapidly growing company at the front lines of renewable energy and mobile payment technology. Candidates should expect a fast-paced startup culture and will be expected to take ownership of a wide range of responsibilities to help develop EEA Mozambique into a mature business over the coming years.
The role will report to the Country Director and will work cross-functionally with our commercial, customer experience, product development, operations, marketing, and technical teams on the ground, to develop, scale and manage a best-in-class credit operation, to manage credit risk, and to provide an exceptional experience to our customers.
As Head of Credit, you will be based in Maputo, Mozambique with regular travel to the field. You will develop and manage the Credit team and create and execute on a strategy that can directly influence customers’ repayment behaviour, their positive experience with EEA Mozambique, and their ongoing loyalty to the brand—all crucial to the success of the business and in increasing access to financing for BOP consumers. And you will have responsibility for the overall management of credit risk at EEA Mozambique.
Credit Risk Monitoring & Management
Scalable Credit Operations
Responsible Credit Culture
Customer Finance Strategy, Analytics & Innovation
Team Building & Management
At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.
We believe that great managers:
Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.
Knowledge and skills
We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.
ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!