Associate, Loan Operations

About Us

Sunstone Credit is a financial technology company working to help businesses go solar.

Solar in the United States is an exciting, accelerating industry. In 2021, over half of all new electricity-generating capacity was solar. Homeowners and large companies are increasingly installing solar, but we need to make it easier for small and medium-sized businesses to do the same through frictionless technology.

Sunstone Credit is working to grow this significantly underserved segment in the solar industry by offering financing solutions that democratize access to renewable energy solutions for businesses. With unique capital and proprietary technology, Sunstone provides simple and efficient financing that solar installers use to help businesses acquire and deploy their solar system.

We partner with best-in-class renewable energy developers across the country and help them grow and develop new customers and markets. By providing solar loans to businesses, we help these companies control their energy costs, contribute to meeting climate goals and ensure our entire economy is benefiting from clean, distributed electricity generation.

About the Role

Sunstone is currently seeking an Associate of Loan Operations to join their Financial Programs team. As an Associate of Loan Operations, you will be a vital member of the Loan Operations team, reporting directly to the VP of Financial Program & Operations. In this role, you will be responsible for helping to grow Sunstone's loan operations, supporting the day-to-day operations, and ensuring compliance with applicable credit boxes, regulations, and policies. This is an exciting opportunity to work in a rapidly evolving role and industry, with autonomy and the ability to contribute to building a company that is agile, partner-focused, and value-driven.

Key Responsibilities:

• Supporting the day-to-day operations, including loan origination, servicing, and portfolio management
• You must have exceptional attention to detail and demonstrated ability to make (really good) decisions independently
• Developing and implementing process improvements to enhance the efficiency and scalability of loan operations
• Demonstrated organizational skills, strong written communication skills, and exceptional verbal communication skills – you will need to manage multiple priorities, meet deadlines, provide updates to partners independently, and write policies/procedures.
• Demonstrated willingness to dig into details – conduct research into issues, make recommendations to revise our support model, drive to a well-thought-out conclusion

Qualifications:

• Two years of previous financial services or FinTech experience – though not required, experience in a lending, servicing, or compliance capacity at an earlier stage start-up is a plus
• A four-year college degree - MBA or other advanced degree is even better!
• Thrive in situations that require initiative, thinking on your feet, and adaptation; excited by building something new and doing something for the first time
• Exceptional attention to detail and demonstrated ability to make (really good) decisions independently
• Demonstrated organizational skills, strong written communication skills, and exceptional verbal communication skills
• Familiarity with Salesforce or other customer relationship management software and experience with implementing project management tools
• Located in Washington D.C. through New York City corridor so we can meet face to face more frequently; NYC area is preferred