Business Operations Associate

This is a unique opportunity for an ambitious, multi-talented and analytical individual with can-do spirit to help us build Amber. You will be working directly with the founders on a variety of key activities, acting as a utility player in getting anything and everything done to help the company grow. In exchange, you will get close visibility into a rapidly growing company, constant opportunities to learn and the chance to move on to do many other things (at Amber, or elsewhere, with our strong endorsement!).

Responsibilities:

This will be a multi-disciplinary role, but a few potential projects that you might work on include:

• Educating prospective customers on Amber’s product offering
• Using a consultative approach to influence customer purchase while also aiding buy-in to the mission, business model, and Amber brand
• Providing outstanding service across various channels, including phone, email, chat, and in-person interactions
• Providing feedback and recommendations to Amber product team based on direct experiences with potential customers
• Defining and improving existing operational procedures, systems, and processes

The Right Stuff:

• 1 - 3 years of work experience at an early-stage startup in a customer-facing role
• You are energetic, resourceful and driven, and thrive in an fast-paced, unstructured environment
• You can communicate effectively with your stakeholders (technical and non-technical)
• You are hungry to learn and you actively look for opportunities to contribute
• You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat
• Strongly preferred: Experience working in fintech and/or EV industries