Associate, Quality Assurance

Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Quality Assurance Associate is responsible for monitoring compliance with corporate-level and program-specific policies and procedures to meet the internal and external requirements of SCS, as it continues to grow in size and complexity as a certification/verification/conformity assessment body.

Relevant Standard/Schemes
All SCS

Essential Duties and Responsibilities

• Support the Quality Assurance Department in developing and monitoring quality management systems, policies, and procedures to improve the efficacy and services delivery of the company.
• Support Quality Assurance Department in fostering the culture of collaboration and continuous improvement in the company
• Conduct internal audits as lead auditor or audit team member for all programs and affiliates subject to internal audits.
• Support program personnel in developing functional program documentation that ensures Quality System compliance.
• Provide support to program personnel prior to and during internal and accreditation/external audits.
• Support coordination and facilitation of external assessments with various accreditation bodies
• Support management of the Internal Audit Portal to ensure that programs address and follow-up on internal and external findings.
• Support facilitation of complaints and appeals process
• Develop tools and systems for greater efficiency.

Minimum Qualifications

• Bachelor's Degree in relevant discipline or
• 4-6 years of equivalent relevant experience and
• 2+ years of professional experience in relevant fields is preferred and
• Applied experience in the quality assurance or project management fields is preferred and
• Excellent organizational, writing, presentation and verbal communication skills
• Exceptional attention to detail.
• Ability to prioritize and learn quickly
• Initiative and ability to handle multiple concurrent projects and work independently,
• Responsive and adaptive personality.
• Excellent computer skills are essential: fluency in Word, Excel, Outlook, and PowerPoint required, with proficiency in other programs and database management systems
• Strong understanding of third-party certification initiatives ideal.
• Excellent technical writing skills.

Preferred Qualifications

• Fluency in Spanish, Mandarin or Portuguese

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Annual Salary
$66,000-$78,000

EEOC Statement:
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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