Technical Trainer (m/f/d) German speaker

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

The Technical Trainer (m/f/d) will drive creation and execution of energy storage training programs in a way that is engaging and informative, to help transform the way we power our world. The position will work with internal/external customers to ensure training requirements are met for our products and services initiatives. This position will report to the Services Training Director.

Your tasks: 

• Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers

• Perform hands-on training on-site or at a training facility and include job performance measure evaluations of trainees

• Maintain training content and revisions on Learning Management System (LMS) or other learning platforms and utilize reporting within the system

• Liaise with subject matter experts regarding instructional design and product specific training

• Provide feedback and input to documentation to include training content and technical manual or procedures

• Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve

• An undergraduate degree required with strong preference for technical degree.

• 3+ years related experience in electric utility or independent power producer within generation / operations / technical teams (preferably renewable energy as a technical trainer, senior operations & maintenance technician)/ commissioning

• Experience using training content editing tools preferred

• Strong understanding of business goals and standards for customer service

• Ability to thrive in a fast-paced and high-pressure environment

• Must have excellent verbal and written communication skills as well as follow-up

• Excellent MS Office; Primavera; SCADA Experience; Problem Solving skills

• Creative skills to develop content, training methods and mediums

• Open to new training and support technologies like AR, VR.

• Must be willing and able to travel up to 20% of the time in support of training schedules

•English and German C1/C2 level required; other language is beneficial

• Attractive pay in line with the metal collective agreement

• 30 days annual vacation

• Hybrid working in Berlin or Erlangen

• Flexible working time

• Company pension plan

• Capital forming payments for Tarif-Employees

• Culture based on values within diverse teams, open and transparent communication with a focus on DE&I

• Personal development (LinkedIn Training, inhouse training, workshops)

• Sabbatical Option

• Home office allowance

• Corporate Benefits