Sales Systems Specialist/Administrator (Hybrid)

Fastmarkets is seeking a dynamic Revenue Systems Specialist/Administrator to take command of our technological toolset, driving the effective use and continuous improvement of our systems landscape. This critical role will oversee the strategic integration, maintenance, and enhancement of key systems including Zoominfo, Marketo, ChurnZero, LinkedIn SN and a host of other sales and marketing platforms (NOT Salesforce itself). You'll ensure these tools are not only operational but also play their part in creating a cohesive 360 customer view and integrate into Salesforce to their maximum potential.

In this capacity, you'll work with cross-functional teams to refine our tech stack strategy, ensuring seamless data flow and robust analytics capabilities. Your role will be instrumental in the adoption and proficient use of our suite of tools.

As a direct report to the Director of Revenue Operations, your work will be central to our go-to-market efficiency and effectiveness, requiring an individual who is not only technically savvy but also strategically minded. With a dotted line to the Head of IT systems delivery you’ll be the conduit between the IT and Commercial teams. The ideal candidate will have a history of managing system integrations and a keen eye for data integrity, along with the ability to troubleshoot and resolve issues swiftly. Your proactive approach to vendor management, process optimization, and ROI analysis will be crucial in maintaining a tech ecosystem that is both powerful and agile.

Principal Accountabilities

• Take full ownership of third-party revenue tools, ensuring they are utilized to their maximum potential.
• Drive adoption and proficient use of these tools across relevant teams, providing training and support as needed.
• Regularly assess the return on investment of each tool, ensuring that the business is deriving maximum value.
• Ensure that all revenue tools are properly maintained, up to date, and functioning optimally.
• Oversee and optimize the flow of data across all systems, ensuring accuracy and consistency.
• Act as the first point of contact for any issues or queries related to the revenue tools, providing timely and effective solutions.
• Ensure seamless integration between third-party tools and our existing systems, particularly Salesforce.
• Continually identify and implement process improvements to enhance tool effectiveness and efficiency.
• Develop and provide regular reports on tool performance, usage, and ROI to stakeholders.