Senior Customer Success Manager (m/f/d)

Join us!
As our Senior Customer Success Manager (m/f/d), you will play a crucial role in guiding our customers to success by driving product adoption, and ensuring they maximize the value of our services. If you're a proactive, customer-focused professional with excellent communication skills, we want to hear from you! What can you expect?

• You introduce our customers to the platform and accompany them step by step in their projects
• You will establish a good and preferably long-lasting customer relationship
• Thanks to our diverse clients, you can choose whether you want to focus on specific sectors or regions and thus develop into a specialist, or whether you prefer to build up a varied and diverse client portfolio
• You can constantly add new clients to your portfolio - so it will always be exciting and varied

What should you bring along?

• You have at least 5 years of professional experience
• You work in a structured and independent manner and are a real team player
• You are always customer-oriented and enjoy dealing with international business customers.
• You should have experience in sustainability and/or compliance
• You have an affinity for software/apps and have already gained experience in the administration of software solutions
• You ideally already have experience in purchasing and supply chain management
• You communicate clearly and have a good command of German and English. Another foreign language would be an advantage

What do we offer?

• An exciting job with good earning potential, fun and a meaningful task
• An agile working atmosphere and strong growth in an international environment where you can contribute and develop your potential in the long term
• A motivated and professional team
• Flat hierarchies and the opportunity to implement your own ideas successfully
• Attractive and inspiring office space in the heart of Munich, but also the possibility to work remotely