Lead Product Manager - Technology

5 months ago
Full time role
Hybrid · Remote · San Francisco, CA, US... more
About Terawatt Infrastructure

Terawatt Infrastructure is the leader in financing, developing, and operating electric vehicle charging solutions. Our mission is to power electrified fleets with the most reliable network of charging centers. With increasing demand for electric vehicles, we are facing a once-in-a-century technology transition. The market for EV charging infrastructure is expected to grow to $1 trillion by 2040. The nation needs a long-term partner in the inevitable transition to all-electric transportation. At Terawatt, you will join your team in delivering quality end-to-end charging solutions. 

At Terawatt, we own, develop, operate, and maintain charging sites and operational solutions to form the backbone of commercial EV transport in the U.S. We execute humbly and with urgency to provide energy and charging solutions that delight our clients and support the transition to clean, electrified transport.


Impact to Climate Change:

Transportation creates 23% of all greenhouse gas emissions each year. Electrifying transportation is priority #1 to impact climate change. By electrifying fleets, we can mitigate more than 70% of mobility CO2 urban emissions, remove 50% of city air pollution, and help fleet operators meet Net Zero commitments.

We are building a team that represents a variety of backgrounds, perspectives, and skills. At Terawatt, we continuously strive to foster inclusion, humility, energizing relationships, and belonging, and welcome new ideas. We're growing and want you to grow with us. We encourage people from all backgrounds to apply.

Role Description

Terawatt is at the forefront of creating a pioneering asset class in EV charging infrastructure to cater to the burgeoning fleet EV market. As a Lead Product Manager, you will be instrumental in spearheading the development of innovative products that bolster our operations teams to manage highly reliable charging operations efficiently.

The key function of the Lead Product Manager will be to articulate a product vision that is responsive to our customer’s needs and operations conditions. You will develop a deep understanding of the industry and create a product roadmap that will meet the unique needs of various fleets. The Lead Product Manager will work in close collaboration with and drive alignment of our internal Engineering, Operations, Finance, Hardware, and Project Development teams.

In this nascent market, our customers’ needs and the available technology are rapidly evolving, requiring responsive and dynamic operations responses. In many cases, customers will be engaging with a charging product for the first time, and you will be responsible for defining their customer support experience. 


Core Responsibilities

  • Craft and articulate a forward-looking product vision aligned with customer needs and market dynamics. Acquire a comprehensive industry insight to forge a tailored product roadmap addressing the distinct requirements of varied fleets.
  • Work intimately with Engineering, Operations, Finance, Hardware, and Project Development teams to foster alignment and drive collective action toward shared objectives.
  • Directly interact with customers and partners to gather essential insights into their needs and expectations, translating this feedback into groundbreaking product innovations.
  • Elevate the Terawatt customer support experience by pinpointing improvement opportunities and devising products that address these needs.
  • Innovate and swiftly develop creative product solutions that delight customers and adapt to the evolving electrification landscape.
  • Utilize exceptional technical, analytical, and communicative skills to effectively liaise with various stakeholders, including but not limited to customers and executives.
  • Innovate by implementing data-driven frameworks to improve operational and investment decision-making, enabling effective resource allocation and risk reduction.
  • Act as a leading evangelist for the electrification of transport and Terawatt’s pivotal role in its realization.

Preferred Qualifications

  • At least six years of experience in product management or a closely related field within the electric vehicle charging, energy, transportation, or technology sectors.
  • Significant exposure to electric vehicle charging and a comprehensive understanding of its technical aspects.
  • Demonstrated ability to innovate and implement comprehensive solutions catering to customer needs.
  • Proficiency in managing product roadmaps, developing new processes, and launching new products.
  • Exceptional collaboration skills, with the ability to achieve consensus, integrate feedback from diverse subject matter experts, and demonstrate emotional intelligence.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Terawatt, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Terawatt is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please contact people@terawattinfrastructure.com.

Terawatt Infrastructure is an equal-opportunity employer.