Job description
Neeeco is hiring!
Neeeco is seeking a Full-Time Customer Service Representative. The primary focus of
this role will be to make outbound calls to customers and potential customers, obtain
required information for approval and schedule them for Mass Save Home Energy
Assessments.
As a Home Performance Contractor NEEECO provides our customers with affordable
customized energy solutions to improve the efficiency, quality, safety and comfort of
their home. We strive to educate and make energy efficiency solutions accessible,
resulting in a better future for us all. We are a quickly growing organization with several
career opportunities.
To apply, please send us your resume.
Job Responsibilities:
Make outbound calls to customer and confirm their interest and eligibility for the
Mass Save Program
Input customer’s information into company CRM
Answer inbound calls and assist customers
Other impromptu projects as needed by management
Manage calendars of Neeeco field personnel
Requirements:
Positive attitude, resilient, outgoing, comfortable talking to people on the phone
Strong people and customer service skills with excellent verbal communication
skills
Organized, detail oriented with the ability to work independently
1-2 years of customer service experience
Proficiency with computers and office programs
Ability to pass background check and drug screening
Preferred:
Prior experience under the Mass Save Home Energy Services Program
Experience in customer service and sales
Fluent in additional languages is a plus
Compensation:
Hourly pay of $18-$20 depending on previous experience plus bonus structure
Position is five days a week with rotating Saturdays.
Job Type: Full-time
Experience:
Customer facing experience: 1-2 years
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person