Posting End Date:
July 25, 2024Employee Type:
Temporary (Fixed Term)-Part timeUnion/Non:
This is a unionized positionBargaining Unit/ Local: Unifor Local 938 London Office.
Primary Location: London, ON.
Compensation Grade: Grade 6 (Unifor South Office).
Pay Rate: $36.60 per hour.
Employee Type: One (1) Temporary- Part time Position
We are looking for a Temporary Daytime Dispatcher to support our Dispatch office!
At Enbridge, our Dispatchers are primarily responsible for responding to and executing work dealing with emergencies, changes in schedules with field reps and providing customer interaction. This position has the decision making on handling emergency orders, crew planning, etc.
Our ideal candidate has a focus on attention to detail and strong communication skills.
Important Note: This role is considered safety sensitive, and as such, you may be required to undergo various background screenings. This may include but is not limited to a driving record abstract, criminal check, a company sponsored medical and drug testing.
What you will do (Responsibilities):
Responsible for ensuring that work assignments optimize the productive time of company resources. This includes, but is not limited to, calling customers for commitments and re-commitments.
Monitor data communications and responds to requests for information from field personnel such as Field Reps and Field Supervisors.
Responds to local emergency situations based on the type of emergency, available resources and required skill sets including, but not limited to, calling for emergency locates, arranging overtime, notification to customers, etc. Local emergencies are handled according to documented procedures (i.e. emergency matrix).
Update route sheets as necessary to track changes to ‘day of’ schedule and work completion.
Provide information to management personnel with respect to emergency situations, workload statuses, etc.
Monitor and action shared Dispatch folders for incoming order requests from Lakeside/call centers.
Cover full time dispatchers for breaks/meetings/off days and otherwise as required.
Assist Day Dispatchers with issuing orders, calling for Emergency Locates, calling for overtime, acquiring Trench Permits as required/requested.
Assist with training new hires (temps) and other project work if required.
Perform other departmental duties as required.
Who you are (Qualifications):
You will have the following combination of education and experience:
Minimum secondary school education with some post-secondary education preferred (Emergency Telecommunications certificate or accredited training).
Being able to multi-task with accuracy.
Experience in dispatching and/or field operations preferred.
Knowledge and experience with computer applications supporting workload planning preferred.
Must have a demonstrated working knowledge of Microsoft Word and Excel as well as CIS, GIS preferred.
Strong written and verbal communication skills are required.
Comment: This role is for covering employees on vacation and sickness. This role is a 12-month contract.
Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.
Information For Applicants:
To learn more about us, visit www.enbridge.com