Head Lab Operations

·         Responsible for managing & operating all testing Labs & achieving revenue from all labs as defined by the management

·         Responsible for implementation of quality policy throughout the labs

·         Reviewing the contracts for new test methods as per the company norms

·         Effective coordination with internal teams and other operational department or labs

·         Ensures all lab staff have adequate resources to perform all aspects of work required

·         Ensures all lab staff are adequately trained to safely perform all required job functions and that competency records are maintained

·         Ensures corporate policy & procedures in the laboratory

·         Provides employee motivation and champions the quality system, including, calibrations, quality assurance, training and lab quality system.

·         Maintains an “open door policy” and communicates with lab staff to promote empowerment and accountability

·         Obtains and maintains an in-depth knowledge of local market requirements

·         Understands customer requirements and organizes lab procedures, schedules and staffing to provide for meeting/exceeding same

·         Handles required disciplinary matters in a fair and consistent manner and maintains open communication with the all the departments

·         Represents Spectro by appearance and conduct with strong ethical attitude

·         Ensures laboratory practices meet or exceed company policy and industry standards

·         Reads, understands and enforces the company quality and safety measures

·         May on occasion be required to perform the duties of the lab supervisor and/or lab technicians

·         Establishes or adjusts work schedules to meet testing requirements and control costs

·         Markets actively for new clients

·         Other duties as may be assigned by higher management