Account Manager - Hybrid

about 2 months ago
Full time role
Hybrid · Shelton, CT, US... more

Saving the World!  Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises.  We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience.   We are growing quickly and looking to add talented people who are passionate about making the world a better place!

Why this Role is Important: 

Budderfly is committed to ensure that all our customers’ needs are understood and addressed while dramatically reducing their carbon footprint and significantly lowering their energy costs.  

 Responsibilities:

  • Communicating with customers to ensure that all their needs are understood and addressed.
  • Building strong client relationships to maintain current business and acquire new customers/locations.
  • Collaborating with various internal departments to ensure that they fulfill all customer requests and projects are going to plan. 
  • Resolving complaints and keeping track of all processes that pertain to the client’s desires 
  • Acting as the client’s representative to ensure that their requests are met with a focus on improving the customer experience 
  • Collecting and analyzing data concerning consumer behavior to understand changing needs. 
  • Perform regular check ins with current customers to determine satisfaction levels and any needed improvements. 
  • Conduct regular reviews with the customer going over program performance.  

Desired Skills and Experience: 

  • Bachelor’s Degree or related Energy industry experience. 
  • Ability to prioritize and support multiple customer projects simultaneously. 
  • Strong problem-solving skills. 
  • Able to work remotely and independently. 
  • Strong interpersonal, analytical, oral, written communication, and presentation skills.   

Job Location: Shelton, CT: Hybrid work schedule

Compensation
$80,000—$95,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.