General Manager, Ekhosoft (Remote in Quebec)

10 days ago
Full time role
Hybrid · Remote · Brossard, QC, CA... more

ABOUT EKHOSOFT


Ekho is the leading all-in-one solution for Operational Performance Management (OPM), delivering shared insights into production, downtime, and quality that empower the manufacturing industry and industrial sector to drive continuous improvement and increase Overall Equipment Effectiveness (OEE).



ABOUT THE ROLE


As the General Manager, you will play a pivotal role in driving the strategic vision and operational excellence of our OPM software company. You will oversee all aspects of business operations, including sales and marketing,  product management, development, professional services, and customer support, ensuring alignment with company goals and objectives.  Most importantly, a big part of this role will be driving pipeline, opportunity development and growth.  This position reports to the Chief Strategy Officer.

 

 

Key Responsibilities:

 

  1. Strategic Leadership:
    • Develop and execute the company's strategic plan in alignment with short-term and long-term objectives.
    • Lead the identification of market opportunities, trends, and competitive threats.
    • Drive innovation in product development and technology adoption to maintain our competitive edge.
  2. Sales and Marketing:
    • Personally – and with the team – drive pipeline and opportunities for bookings attainment.
    • Drive sales growth strategies and oversee sales operations to expand market share.
    • Collaborate with the marketing team to develop effective marketing campaigns and initiatives.
    • Build and maintain strong relationships with key customers and strategic partners.
  3. Operational Management:
    • Oversee day-to-day operations to ensure efficiency, quality, and scalability.
    • Implement effective processes and policies across all functional areas.
    • Monitor financial performance and manage budgets to achieve financial targets.
  4. Team Leadership and Development:
    • Build and lead a high-performance team, fostering a culture of collaboration, innovation, and accountability.
    • Provide guidance and mentorship to direct reports and team members.
    • Promote professional growth and development opportunities for employees.
  5. Customer Focus:
    • Ensure a customer-centric approach in all aspects of the business.
    • Monitor customer satisfaction and implement initiatives to enhance customer experience.
    • Address customer feedback and issues promptly and effectively.
  6. Compliance and Risk Management:
    • Ensure compliance with regulatory requirements and industry standards.
    • Identify and mitigate risks that may impact business operations or reputation.


Key Competencies required:


      We believe you enjoy working in a purpose-driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox:

       

          • Bachelor’s degree or equivalent experience will be considered
          • Proven experience as a GM or similar executive role in the industrial automation software industry.
          • Demonstrated success in sales as a key component of this role.
          • Experience in consulting company is highly preferred.
          • Excellent leadership, communication, and interpersonal skills.
          • Strategic thinker with a track record of driving business results and fostering innovation.



          LIFE @ POWER FACTORS


          We are an agile software development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.



          WHY JOIN US


          • A humble cause with a clear purpose – you will help us fight climate change with every day at work. We aim to be environmentally conscious in all aspects of our operations.
          • Work with passionate experts and top-talents in your field – we are proud of our highly skilled crowd and the savviness each of us brings to the team.
          • Friendly and uplifting atmosphere – we believe kindness and respectfulness is core for our culture. A friendly smile or a helping hand is never far away.
          • Flexible hours and workplace – it is the result that counts, not when or where. Our hybrid/remote work setup allows everyone to set themselves up for success and create a more sustainable work-life balance.
          • All the benefits you expect (and more) – besides the basic benefits (adopted to local needs and norms), you will enjoy perks such as 8h of paid volunteering per year and participation in our Corporate Bonus Program (to name a few).



          WE ARE AN EQUAL OPPORTUNITY EMPLOYER


          Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.