IT Application Specialist CAE

The overall target of the position:

This role is responsible for installing, supporting, maintaining, and troubleshooting systems and their software for CAE and related software and training of users.

Tasks and Responsibilities:

• Report to Manager Business Applications and ensure global availability and development of CAE applications.
• Gather software requirements, analyze solutions, and provide user support as a power user.
• Participate in the “Application Ownership Team” and handle 1st and 2nd level support; coordinate 3rd level support with HZI partners.
• Manage application servers, coordinate with outsourcing partners, and assist with BIM coordination.
• Oversee virtual desktop infrastructure (Citrix/VDI), create documentation, and after initial training and coaching, train users
• Handle budget planning, license administration, software procurement, and participate in new software projects.