Home Comfort Advisor
2 months ago
Full time role
$100k-$120k/Year
Hybrid · Denver, CO, US
About Zero Homes
We are a dynamic, high-growth climate company seeking a new team member who understands building systems and gets excited about improving the comfort, efficiency, and carbon footprint of homes. This role will include direct customer engagement and consultative sales to help homeowners electrify their homes – all done virtually through our digital platform.
At Zero Homes, we are changing the paradigm of how homeowners plan and purchase energy upgrades for their homes. Our software delivers virtual home assessments, step-by-step plans, and transparent pricing for your home electrification project. We take the guesswork out of going electric. We are a purpose-driven and collaborative team based in Denver, CO. Our mission is to electrify every home to power a happier, healthier, and sustainable world. Join us in leading the transition of home electrification.
About the Role & Your Impact
We are hiring a Home Electrification Advisor to be the trusted guide to homeowners throughout their journey of upgrading and electrifying their homes. You’ll be the central customer touchpoint from managing their digital home consultation, creating customized system designs and quotes, to advising homeowners on their electric upgrade purchases and installations. Your subject matter expertise will improve the comfort, efficiency, and carbon footprint of homes, all while ensuring the homeowner's experience is exceptional.
What You Bring
- 2+ years of sales experience and/or customer-facing retail sales experience
- Understanding of residential buildings (i.e., Building Science, residential mechanical, electrical, plumbing (MEP)) or a general construction background
- Excellent organization, record-keeping, and time-management skills
- Excellent listening, verbal, and written communication skills with the ability to explain technical information or industry jargon in an easy-to-understand way
- High attention to detail, curiosity, and willingness to research unique solutions for customers
- Tech savviness and willingness to learn new software systems, such as Google Workspace or HubSpot
Nice to Have
- BPI-Analyst/Professional
- HVAC sales experience
- Ability to speak Spanish or other languages to support customers or partners whose native language is not English
Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!