Migration and Implementation Lead (m/w/d)

11 days ago
Full time role
Hybrid · Hessen, DE... more
Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.


Kraken Customer

What we do: Build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: Future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. 

You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys, supporting long term migration projects.
The Migration and Implementation Lead is responsible for the planning, coordination, and execution of migration and implementation project at our clients. The focus of this role is on the operations team and cultural change, requiring close collaboration with the technology teams. You play a central role in ensuring that the transition to new systems is efficient and successful.  

The Migration and Implementation Lead has to really understand how Kraken works, understand problems or requests raised by the client and refine solutions in the best way to leverage existing and new capability. They will bring technology, people and processes together to innovate improvements for our clients. You will also support the client in adapting to ways of working that are aligned to Kraken’s development style. You will work closely with Kraken’s product managers and developers to request development needs and act as a link to the client.


What you'll do

  • You lead migration projects, including planning, resource allocation and time management.
  • You will work with various stakeholders, including IT teams, management and end users, to clarify requirements and expectations.
  • You prepare training and coaching for employees and provide support during the transition phase to ensure that everyone can work with the new systems.
  • Understand and document incoming customer requests and route them to the right people in the development team according to priority.
  • You scrutinize the customer's requirements and the technical development approach
  • You explain the concept for technical development and information security to and for the customer.
  • You initiate new projects and set up new project routines. 
  • Requirements management and formulation of customer needs as well as planning and communication to achieve the desired functional requirements on the customer platform are also part of your tasks
  • Lead the development teams in delivering product features that meet client business requirements and project deadlines.
  • You will develop and support the client delivery leads within the organization.
  • You will have a deep understanding of the Kraken infrastructure and align client direction with the overall goal of the Kraken platform.
  • You live in the Rhein-Main area in order to be close to the customer

    • We have flat hierarchy levels and are a flexible company and plan to stay that way. We are looking for highly skilled individuals who are comfortable with ambiguity, work independently and are willing to work hard on problems. It is essential that you are committed to the Kraken way. This means developing technology solutions based on simplicity, customer value and efficiency while guiding senior stakeholders through their business transformation. 

    You will also be able to critically challenge existing beliefs, understand different points of view and build strong customer relationships for the long term.

    We are building an octopus for everyone that makes the sharing of developments to promote the green energy transition even more effective. As pioneers in this field, we are excited about how Kraken can change the lives of our customers. We firmly believe that Kraken not only increases efficiency, but also serves as a tool to tackle the climate crisis. If you share our vision, Kraken Tech is the right place for you.

What you'll need

  • Fluent English + German is required
  • In this position you will be laser focused on satisfying our customer’s needs. We are looking for people with strong problem solving skills and a super positive solutions oriented mindset. If you have a taste for raising up to challenges and a winner mindset, this position is the right fit for you! (“Every problem has a solution, facing new challenges is exciting because that’s what makes us better every day and the bigger the challenge, the bigger the feeling of success”)
  • Strong client delivery and/or product ownership experience
  • Agile delivery experience 
  • Experience of product management and customer journeys
  • Solid understanding of technology and associated trends
  • Excellent communications, collaboration and presentation skills
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience of working with significant complex delivery pipelines for clients
  • Patience and initiative - our clients are undergoing huge transformations that take time and require our understanding 
  • Time management and a get-stuff-done attitude
  • Consulting experience is a plus 



If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.