Contractor Onboarding Specialist

3 days ago
Full time role
Hybrid · Shelton, CT, US... more

Saving the World!  Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises.  We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience.   We are growing quickly and looking to add talented people who are passionate about making the world a better place!

Contractor Onboarding Specialist

Budderfly, Inc. (Budderfly - www.budderfly.com) is seeking a motivated individual to fill the role of Contractor Onboarding Advocate. In this position, the successful candidate will be responsible for managing our referred contractor pipeline and assisting in the training and onboarding of approved contractors. 

Why this Role is Important:

Budderfly's continued success is directly related to the strength and quality of our national contractor network. As part of our continued commitment to customer satisfaction, Budderfly encourages customers to recommend their preferred contractors for inclusion in our network. The Contractor Onboarding Specialist role will focus on onboarding and training both customer-referred and nationally recognized contractors, actively growing our network of approved contractors while improving our customer satisfaction and time-to-install metrics. 

Responsibilities:

  • Onboarding Process Management: Oversee and optimize the onboarding process for referred contractors, ensuring a smooth transition from recruitment to active work.
  • Pricing and Contract Negotiation: Support Contactor Onboarding Manager in negotiation regarding pricing aligninment and contractual terms.
  • Training and Orientation: Support Contractor Training Manager in providing initial training and orientation for new East Coast-based contractors, including company policies, procedures, and any specific tools or systems they will use.
  • Communication and Coordination: Act as the primary point of contact for referred contractors, addressing any questions or concerns and facilitating communication between them and relevant departments.
  • System Integration: Assist contractors in setting up and accessing necessary systems, platforms, and tools required for their roles.
  • Feedback Collection: Gather and analyze feedback from new contractors regarding the onboarding and training process and identify areas for improvement.
  • Reporting: Prepare and present reports on onboarding metrics, including completion rates, training effectiveness, and contractor satisfaction.
  • Continuous Improvement: Identify and implement best practices and process improvements for contractor onboarding to enhance efficiency and contractor experience.

Qualifications:

  • Bachelor’s degree in relevant field required.
  • 2+ years of experience in an onboarding, business development or other pipeline-management role preferred.
  • Strong verbal and written communication skills, ability to effectively interact with contractors, team members, and other stakeholders.
  • Ability to manage multiple onboarding processes simultaneously, with strong attention to detail and organizational abilities.
  • Self-starter with ownership mentality and comfort operating in a high-growth environment. Desire to establish a climate-centric career.
  • Proficient with Microsoft Office Suite and related program software (including, but not limited to Teams, Excel, Word, PowerPoint and Outlook).
  • Exposure to contract and/or pricing negotiation preferred.

Compensation: $63,000 to $70,000.00, based on factors including level of experience, skillset, qualifications, and location.

Job Location: Shelton, CT: Hybrid work schedule.

Compensation
$65,000—$75,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.